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Added 4 mins ago
Assessment Officer
Municipal and Northern Relations
Brandon, MB
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 5 mins ago
Assessment Officer
Municipal and Northern Relations
Souris, MB
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 5 mins ago
Assessment Officer
Municipal and Northern Relations
Portage la Prairie, MB
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 10 mins ago
W
Parts Representative
Wajax
Acheson, AB
- Full-time
As a key member of the Wajax team the Parts & Service Technician is responsible for performing a wide variety of duties related to the timely delivery of parts, supplies and materials for…
Added 22 mins ago
R&
Client Administrative Associate
Robertson & Company Ltd.
AB · Edmonton, AB
- Full-time
Perform operations related to financial transitions (purchases and sales of securities)
Added 25 mins ago
IC
Quality Manager
IMT CORPORATION
Port Colborne, ON
- $88,200 to $130,500 CAD / year
- Full-time
…closely with Production, Engineering, Maintenance, Purchasing, Sales and Management to ensure customer, regulatory, certification and internal quality standards are consistently…
Added 39 mins ago
SG
Inside Sales Representative
Superior Glove
Acton, ON
- $40,000 to $48,000 CAD / year
- Full-time
We’re looking for a driven and tenacious Inside Sales Representative who combines strong relationship-building skills with a proactive approach to sales. You’ll be comfortable reaching…
Added 39 mins ago
D
Personal Finance Advisor
Desjardins
Alma, QC · St-Jean, QC · Caisse d'économie Desjardins de la Métallurgie et des Produits forestiers (Saguenay-Lac-Saint-Jean)
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
Added 55 mins ago
E
Associate Representative - Customer Service
EECOL
Whitehorse, YT
- Full-time
As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve…
Added 55 mins ago
Warehouse Driver
Sonepar
Sarnia, ON
We house the largest inventory to better service our customers and deliver on sales commitments.
Added 55 mins ago
T
Part Time | Sales Representative (Koodo) | Sunnyside Mall
TELUS
Bedford, NS
- Part-time
We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
Added 55 mins ago
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Full Time | Sales Representative | Avalon Mall
TELUS
St. John's, NL
- Full-time
We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
Added 55 mins ago
Sales Representative - Uniform
Cintas
Hamilton, ON
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
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Route Service Representative
Cintas
Toronto, ON · Etobicoke, ON
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 55 mins ago
Financial Service Representative
Money Mart
Toronto, ON
This role combines sales, customer service, personal lending, compliance, cash handling, and branch operations. Team Members must deliver excellent customer service while following company…
Added 55 mins ago
Financial Service Representative
Money Mart
Mississauga, ON
This role combines sales, customer service, personal lending, compliance, cash handling, and branch operations. Team Members must deliver excellent customer service while following company…
Added 1 hour ago
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Customer Experience Representative
Enterprise Holdings
Sudbury, ON
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative. The Customer Experience Representative will provide a high level of…
Added 1 hour ago
Business Development Representative
ZIM
Toronto, ON
The mission of the Business Development Representative is to increase the company's revenues with new business, focusing on acquiring new small customers and generating profitable business…
Added 1 hour ago
R
Inside Sales Representative
REXEL
Timmins, ON
- Full-time
As the Inside Sales Representative based in Timmins, ON you will build relationships with our customers by assisting with any product inquiries, maintaining the customer database and…
Added 1 hour ago
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Junior Account Executive - North America Market
Naboo
Montreal, QC
- Full-time
…trust-based relationships, and guiding them smoothly through the sales journey - all the way to a successful…
Added 1 hour ago
QM
Représentant(e) service à la clientèle - télétravail hybride - Brossard / Customer Service Represent
Quantum Management Services Ltd.
Brossard, QC
- Full-time
Join a recognized company and play a key role at the heart of operations! Reporting to the Customer Service Manager, you will ensure smooth, rigorous, and solution-oriented service while…
Added 1 hour ago
FP
Charter Sales Representative
Fly Pronto
London, ON
- Full-time
Role Description The Charter Sales Representative is a full-time, on-site role based in London, ON. This role is responsible for managing charter inquiries, preparing quotes, and converting…
Added 1 hour ago
CC
Sales Representative - Uniform
Cintas Canada
Hamilton, ON
- Full-time
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
Added 1 hour ago
CC
Route Service Representative (4-Day Workweek)
Cintas Canada
Montreal, QC
- Full-time
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 1 hour ago
ZI
Business Development Representative
ZIM Integrated Shipping Services
Toronto, ON
- Full-time
The mission of the Business Development Representative is to increase the company's revenues with new business, focusing on acquiring new small customers and generating profitable business…

Trane Technologies

Client Services Representative (CSR)

Burnaby, BC, Canada

$50,900.00 - $101,745.00 · Full-time

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Job details

Pay: $50,900.00 - $101,745.00
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business - it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where Is The Work

On-Site (5 days)

Trane Technologies is hiring a Client Service Representative in Burnaby, BC.

What's In It For You

The Client Service Representative delivers exceptional service and support to our customers by executing the service agreement renewal process, providing quotations and following up on submitted leads. This role is important to meeting the financial and business goals for the Region’s service business. Reporting to General Sales Manager in BC, this role sits on the Sales team and partners closely with Sales. Responsible for contract renewal, scope expansion, improving customer satisfaction and ensuring contractual obligations are being met. Identifies opportunities for growth and sales in assigned customer portfolio and partners with the sales team as required. Works with account team(s) to develop innovative solutions that provide a profitable, measurable, and repeatable value. This position includes sales work at client’s facilities. Duties include making sales or obtaining order or contracts for services.

What You Will Do

Responsible for customer satisfaction, retention, and growth for assigned portfolio mostly consisting of small service agreement customers and house accounts.
Delivers growth by prospecting for other non-agreement customers; sources may include cold calls, leads linkage, quick quotes, managing bid portal and new lead management.
Responsible for T & M and Quoted Job pull-through opportunities, working with the estimating team on the proposals and delivering proposals to the customer in a time frame to meet their needs.
Drives the account management process for assigned portfolio, which includes development of customer account profiles, account strategies, service delivery plan, customer budget planning and scheduled customer visits.
Identifies and communicates issues, business goals and objectives on all assigned accounts.
Responsible for responding within 24 hours to all customer inquiries and concerns.
Responsible for reviewing the financial performance of all assigned accounts on a weekly basis and provide a correction plan for poor performing service agreements to include AR follow up.
Responsible for meeting department growth plans by selling and expanding customer base. To include making the required number of customer sales calls monthly.
Responsible for customer assurance regarding equipment up-time and reliability.
Assists in creating standard work / cadence for meeting customer needs.
Assists Account Managers with strategic customers as assigned and help develop local vendors.
Ensures customer opportunities are entered into Salesforce accurately and that the sales pipeline is actively reflected.
Local Marketing for sales initiatives (working with our National team at a local level).
Other duties as assigned.

What You Will Bring

Bachelor’s degree or equivalent preferred.
Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
Competencies: customer focus and relationship building, problem solving and initiative, collaboration and teamwork, adaptability and agility, results orientation
Needs to understand customers’ accounts receivables, credit, and be able to do basic return on investment calculations.
Customer service capacity a plus.
Must be able to multi-task and think critically in high-stress situations.
Must be able to communicate effectively in person, by phone and through written communication.
Must be proficient with use of the telephone and voice mail, the computer, and other office equipment. Proficiency in use of systems like Salesforce will be important.
Able to work extended hours on occasions when required.
Working knowledge of HVAC systems preferred.
Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to:
DUI, Hit & Run, License Suspension, Reckless / Carless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years.

Annual Base Salary Range Or Hourly Base Pay Range

$50,900.00 - $101,745.00

Compensation Type

Salary

Incentive Eligible

Yes

Sales Commission Eligible

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

This posting is for an existing vacancy. The position is imminently available, and qualified candidates will be considered for immediate placement.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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More about this job

Responsibilities

Manage customer satisfaction, retention, and growth across an assigned portfolio by renewing service agreements, identifying sales opportunities, preparing quotations, and following up on leads. Monitor account performance and customer needs, maintain accurate Salesforce pipeline records, and collaborate with sales, estimating, and account teams to deliver reliable service and profitable solutions.

Requirements

A bachelor’s degree or equivalent is preferred, though candidates without a four-year degree are encouraged to apply; practical experience and relevant skills are valued. Candidates should have strong customer service, communication, problem-solving, multitasking, and account-management abilities, be proficient with office technology and preferably Salesforce, understand accounts receivable, credit, and basic ROI calculations, and hold a valid driver’s license with an acceptable driving record; HVAC knowledge is preferred.

Skills

Customer Service
Customer Relationship Building
Contract Renewal
Sales Prospecting
Account Management
Quotation Preparation
Lead Management
Salesforce
Financial Performance Analysis
Accounts Receivable
Credit Knowledge
Return on Investment Calculations
Problem Solving
Critical Thinking
Written and Verbal Communication
HVAC Systems

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Climate Solutions
Sustainability
Service Agreements
Contract Renewal
Customer Satisfaction
Customer Retention
Account Management
Sales Prospecting
Cold Calling
Lead Management
Quick Quotes
Bid Portals
Time and Materials
Quoted Jobs
Proposal Development
Salesforce
Sales Pipeline
Accounts Receivable
Credit
Return on Investment
Equipment Uptime
Equipment Reliability
Local Marketing
Customer Budget Planning
Financial Performance Review
Vendor Development

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