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Senior Technology Manager - Security Engineering and Architecture
lululemon
Vancouver, BC
- Full-time
…includes creating an equitable, inclusive and growth-focused environment for our…
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Recruitment Co-op Student
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Dartmouth, NS
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trane technologies

Service Coordinator

Burnaby, BC, V5G 4K4, Canada

$50,065.00 - $80,500.00 · Full-time

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Job details

Pay: $50,065.00 - $80,500.00
Job type: Full-time
Posting language: English
Posted: Oct 3, 2026

Original job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business - it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

On-Site (5 days)

What's in it for you:

Trane in Burnaby is hiring for a Service Coordinator II to join our team. In this role, you will be responsible for planning, coordinating, controlling, and directing activities of operational resources. Ultimately, this individual will coordinate the execution of service agreements and repair work. This includes procuring the appropriate labor and materials for work completion within financial standards. Customer interaction, communicating with the Field Technicians, and coordinating job priorities with Service Managers will be an everyday occurrence.

What you will do:

Coordinates service resources, dispatches and assigns team members to project.
Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability.
Interacts and communicates with all Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians
Coordinates operations interaction with the Parts Department and Acquisition, as necessary.
Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests.
Generates work orders, reviews project paperwork, forwards project paperwork to Project Administrators, and generate various reports.

What you will bring:

Certificate/degree from college or technical school with one (1) year related experience and/or training; or three (3) years of related experience and/or training with HS Diploma/GED.
Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
Must have excellent Customer Service skills - need to be extremely comfortable and effective on the phone.
Must be organized with the ability to multi-task and prioritize daily interruptions.
Strong attention to detail and enjoy working in fast paced environment.
Knowledge of Word, Excel, Outlook, and Windows.
Flexibility to work overtime/weekends, as required.
Familiarity with the operation of Energy Management Systems, HVAC Systems and/or Temperature Controls preferred.

Annual Base Salary Range or Hourly Base Pay Range:

$50,065.00 - $80,500.00

Compensation Type:

Salary

Incentive Eligible:

Sales Commission Eligible:

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

This posting is for an existing vacancy. The position is imminently available, and qualified candidates will be considered for immediate placement.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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More about this job

Responsibilities

The Service Coordinator is responsible for planning, coordinating, and directing operational resources to ensure the execution of service agreements and repairs. They will manage technician dispatching, schedule personnel and materials, and maintain customer satisfaction by addressing concerns and special requests.

Requirements

Candidates must have a certificate or degree from a college or technical school with one year of experience, or three years of related experience with a high school diploma. Strong customer service, organizational, and multi-tasking skills are required, along with proficiency in Microsoft Office applications.

Skills

Service coordination
Dispatching
Customer service
Scheduling
HVAC systems
Energy management systems
Project coordination
Communication
Multi-tasking
Attention to detail
Microsoft Word
Microsoft Excel
Microsoft Outlook
Windows
Technical documentation
Resource management

Benefits

Comprehensive benefits

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
HVAC
Thermo King
Trane
Sustainability
Dispatch
Controls Technicians
Field Technicians
Project Management
Energy Management Systems
Temperature Controls
Work Orders
Operational Resources
Customer Satisfaction
Scheduling
Procurement
Technical School
Microsoft Office
Windows
Climate Solutions

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