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Added 28 mins ago
B
Designer - Building Electrical
BPA
Calgary, AB
- Volunteer
…systems, including but not limited to power, lighting, fire alarm, security, and communications, using Revit, AutoCAD, or any other BIM collaboration…
Added 1 hour ago
SL
Digital Graphic Designer
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Waterloo King
- Full-time
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring,…
Added 1 hour ago
Senior ServiceNow Specialist
Trans Mountain
Calgary, AB
Monitor platform health, performance, security and troubleshooting
Added 1 hour ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
The Senior Designer, Development (Electrical) will be a key contributor to these product development teams, responsible for designing and delivering robust, safe and reliable electrical…
Added 2 hours ago
TH
Mechanical Designer/ Engineer- Project Lead
The HIDI Group
Toronto, ON
- Full-time
We are looking for a Mechanical Designer/ Engineer- Project Lead!
Added 2 hours ago
MI
Senior Java Software Engineer
Maarut Inc
Toronto, ON
- Contract
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.
Added 2 hours ago
TH
Mechanical Designer/ Engineer- Project Lead
The HIDI Group
Toronto, ON
- Full-time
We are looking for a Mechanical Designer/ Engineer- Project Lead!
Added 2 hours ago
T
Network Designer/Architect
TEEMA
Toronto, ON
- Contract
The Senior Network Designer will provide architecture and design expertise to strengthen network services, support integration across on-premises and cloud environments, and align solutions…
Added 2 hours ago
SM
RQ11738 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.
Added 2 hours ago
S
Senior Network Designer
StafinGo
Toronto, ON
- $90 to $110 CAD / hour
- Contract
Provide technical expertise as required on any on-going network and network security initiatives
Added 3 hours ago
ZS
ServiceNow Architect
Zodiac Solutions, Inc
Toronto, ON
- Full-time
7. Define architectural standards for scalability, availability, performance, security, maintainability, monitoring, and platform governance.
Added 3 hours ago
BS
ServiceNow AIOps Architect.
BULL-IT SOLUTIONS LTD
Toronto, ON
- Full-time
…cloud, network, infrastructure, application performance, and security platforms.6. Strong understanding of REST and SOAP APIs, IntegrationHub, MID Server, web services, event ingestion, and…
Added 3 hours ago
T
ServiceNow Architect
Tekshapers
Toronto, ON
- Full-time
Define architectural standards for scalability, availability, performance, security, maintainability, monitoring, and platform governance.
Added 3 hours ago
SM
RQ11575 – Data Architect/Modeller – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Experience using data modelling methods and tools, such as ERwin, Visio, and Power Designer, including working knowledge of metadata structures, repository functions, and data dictionaries.
Added 4 hours ago
GT
Control Systems Engineer
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
All candidates must be eligible to obtain and maintain Canadian Controlled Goods and Canadian Government Security clearances.
Added 4 hours ago
GT
Intermediate Electrical Technologist
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
Schematic and PCB design using Altium Designer
Added 4 hours ago
Test Engineering, Software Designer
L3Harris Technologies
ON · Waterdown, ON
…targeting systems for global defense and military sectors, national security, search & rescue and airborne law enforcement agencies. From long-range covert surveillance missions to search…
Added 6 hours ago
TS
Fire Sprinkler Designer
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
…projects throughout Ontario and is seeking a Fire Sprinkler Designer who can independently manage projects while contributing to long-term client relationships and business…
Added 7 hours ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
The Senior Designer, Development (Electrical) will be a key contributor to these product development teams, responsible for designing and delivering robust, safe and reliable electrical…
Added 8 hours ago
PA
Electrical Designer
Prodomax Automation Ltd.
Barrie, ON
- Full-time
Prodomax Automation Ltd. is currently seeking an ELECTRICAL DESIGNER to join our team.
Added 13 hours ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
The Senior Designer, Development (Electrical) will be a key contributor to these product development teams, responsible for designing and delivering robust, safe and reliable electrical…
Added 14 hours ago
Network Designer
Rogers Communications
Brampton, ON · Toronto, ON
We are looking for Network Designer who will be reporting to the Manager, Engineering – Wireless Data Core, the Data Networks specialist will be the technical Subject Matter Expert (SME) to…
Added 14 hours ago
Network Designer
Rogers Communications
Calgary, AB · Brampton, ON · Ottawa, ON · Montreal, QC
Added 14 hours ago
Sr. Network Designer
Rogers Communications
Calgary, AB · Brampton, ON · Ottawa, ON · Montreal, QC
Added 14 hours ago
Senior Product Designer - Identity Threat Protection/Essential Security
Okta
Toronto, ON
We are looking for a talented Senior Product Designer who can help shape Okta’s expansive product portfolio by bringing exceptional craft and fresh perspective to the world of identity and…

Trans Mountain

Senior ServiceNow Specialist

Calgary, AB, Canada

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Applications open in a new tab.

Job details

Apply by: Nov 11, 2026
Experience: 7 years of experience supporting and administering ServiceNow.
Posting language: English
Posted: Oct 27, 2026

Original job description

Trans Mountain Corporation operates Canada’s only pipeline system transporting oil products to the West Coast. We deliver approximately 890,000 barrels of petroleum products each day through a dual pipeline system of more than 1,150 kilometres of pipeline in Alberta, British Columbia and Washington state.

Trans Mountain also operates a state-of-the-art loading facility, Westridge Marine Terminal, with three berths providing tidewater access to global markets.

As a federal Crown corporation, Trans Mountain continues to build on more than 70 years of experience delivering operational and safety excellence through our crude oil pipeline system.

With our expanded pipeline system now in place, Trans Mountain provides enhanced direct access for Canadian crude oil to world markets. The expansion realizes a world-class system for oil transport, developed to Canada’s high standards within one of the most stringent regulatory regimes in the world, creating long-term economic benefits, enhanced marine protection, enhanced safety and emergency management capabilities, and enhanced skilled-worker capacity building in communities and Indigenous groups.

Our Core Values

Trans Mountain’s core values – Safety, Integrity, Respect and Excellence – guide our every step. Each obstacle we’ve overcome or success we’ve experienced has been the result of a shared commitment to living these values every day. Together, we’re focused on doing the right thing for each other and our communities. If you are looking for an opportunity to apply your strengths in an environment that encourages Safety, Integrity, Respect, and Excellence, we invite you to explore this opportunity with us!

Location: Calgary, AB

Department: IT Solutions Delivery & Support

Reports to: Director, Solutions Delivery & Support

Worker Type: Employee

Schedule Type: Full Time

Work Setting: In-office

Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Senior ServiceNow Specialist. You will be responsible for the administration, configuration, enhancement, and ongoing support of the ServiceNow platform while working closely with business stakeholders, application support teams, developers, and external partners to deliver scalable, efficient, and user-centric solutions that improve service delivery, automate business processes, and ensure platform stability.

As the Senior ServiceNow Specialist, you will serve as a subject matter expert for ServiceNow modules, processes, integrations, and platform best practices while helping drive continuous improvement and platform adoption across the organization.

Key Responsibilities

Administer and maintain the ServiceNow platform and related modules.
Monitor platform health, performance, security and troubleshooting
Support platform upgrades, patching activities, and release management.
Maintain system configurations, workflows, forms, notifications, business rules and documentation.
Configure and enhance ServiceNow capabilities including:
- IT Service Management (ITSM)
- Service Catalog
- CMDB
- HR Service Delivery (HRSD)
- Hardware Asset Management (HAM)
- Strategic Portfolio Management (SPM)
- Customer Service Management (CSM)
Build and maintain workflows using Flow Designer.
Support integration with enterprise systems and third-party applications.
Collaborate with developers and architects on technical solution design.
Gather and document business requirements and translate needs into functional specifications
Facilitate workshops and process-mapping sessions.
Partner with business stakeholders to identify improvement and automation opportunities.
Support User Acceptance Testing (UAT) and solution validation activities.
Ensure platform changes align with governance standards and best practices.
Participate in change management and release planning activities.
Support backlog prioritization and enhancement planning.
Monitor KPIs, SLAs, and operational performance metrics while providing regular operational and governance reporting
Support Performance Analytics and service improvement initiatives.

Qualifications and Professional Experience

Bachelor's degree in information technology, computer science, business or a related discipline (Equivalent combination of education and experience may be considered.)
ITIL Foundation Certification
7 years of experience supporting and administering ServiceNow.
Experience with enterprise SaaS platforms and IT service management processes.
Experience working in Agile and DevOps environments.
Experience working with business stakeholders to deliver process improvements.
Technical Skills:
- ServiceNow Administration and Configuration
- ITSM, Service Catalog, Knowledge Management
- CMDB and Asset Management
- Reporting and Dashboard development
- Change, Incident, Problem, and Request Management
A track record of delivering high‑quality work, managing competing priorities, and supporting key business processes or operational functions.
Demonstrated ability to work effectively with colleagues and stakeholders from a variety of backgrounds and levels across the organization.
Effective communication skills, including the ability to convey information clearly, respectfully, and professionally.
Proven organizational skills with the ability to manage priorities, meet deadlines, and maintain attention to detail in a fast‑paced environment.
Commitment to inclusive practices and a willingness to contribute positively to a collaborative and supportive workplace culture.

Working Conditions

May need to provide support outside of regular business hours and/or on the weekend.

Application

Candidates may submit their application in English or French. To apply in French, please use our French careers site: Careers (French)

At Trans Mountain, we believe in an inclusive, accessible, and barrier free recruitment and selection process for all applicants. If you require an accommodation at any point in the process, please contact us at: Talent@transmountain.com or the designated Talent Acquisition Advisor. Accommodation requests will not affect the assessment of your application or candidacy or the designated Talent Acquisition Advisor. Accommodation requests will not affect the assessment of your application or candidacy.

We Build Careers and Pipelines That Last

Our story is about determination, resourcefulness and resilience. It’s about charting our own course, finding innovative solutions to challenging problems and doing the right thing. It was true when Trans Mountain became a company in 1951 and it’s just as true today. We welcome new members to our team that embrace the qualities in our story, that thrive on the new path and directions we take. Our culture is one of care and taking our responsibilities seriously. If you would like to contribute to our culture, then join our journey.

A Rewarding Opportunity

We offer:

Valuable experience providing opportunity for professional development and career advancement;
An opportunity to engage with and learn from some of the most talented and experienced people in the business;
Competitive compensation;
Comprehensive benefits programs including flexible benefits, pension and savings plans;
A place to share a sense of purpose and build relationships;
Meaningful work that makes a difference;
An opportunity within the Canadian energy industry.

We value:

The health, safety and wellness of everyone working in our company;
Meaningful participation from Indigenous and local communities;
The commitment and resilience of our people;
Collaboration and achieving success together.

In keeping with Trans Mountain’s commitment to maximize benefits for communities, priority will be given to qualified candidates from Indigenous, local and regional communities along the Trans Mountain pipeline corridor.

In Alberta, the pipeline system spans the traditional territories of Treaty 6, 7 and 8, and the Métis Nation of Alberta (Zone 4).

In British Columbia, the system crosses the traditional territories of numerous First Nations that are affiliated with the Secwepemc, Dakelh (Carrier), Nlaka'pamux, Syilx/Okanagan, Interior and Coast Salish, Stó:lo, as well as the Métis.

Trans Mountain also operates through 15 First Nation Reserves located within the region spanning the BC interior through Fraser Valley.

Our Commitment to Inclusion, Diversity, Equity and Accessibility (IDEA)

Trans Mountain is committed to fostering inclusion, diversity, equity and accessibility. The diverse viewpoints and cultural knowledge that our employees bring to work enrich our organization’s collective cultural understanding, which is reflected in the work we do every day. We strive to create an environment that is free of barriers to promote full participation in the workplace. Trans Mountain welcomes new team members from traditionally underrepresented groups, including but not limited to women, Indigenous Peoples, members of racialized groups, persons with disabilities and members of the 2SLGBTQI+ community.

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More about this job

Responsibilities

The Senior ServiceNow Specialist is responsible for the administration, configuration, and ongoing support of the ServiceNow platform to ensure operational stability. They will collaborate with stakeholders to deliver scalable, user-centric solutions and drive continuous improvement across the organization.

Requirements

Candidates must have a bachelor's degree in a relevant field and at least 7 years of experience in ServiceNow administration. Proficiency in ITIL processes, Agile/DevOps environments, and various ServiceNow modules is required.

Skills

ServiceNow Administration
ITSM
Service Catalog
CMDB
HR Service Delivery
Hardware Asset Management
Customer Service Management
Flow Designer
ITIL
Agile
DevOps
Process Mapping
User Acceptance Testing
Performance Analytics
Technical Solution Design

Benefits

Competitive compensation
Flexible benefits
Pension and savings plans
Professional development

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
CMDB
HRSD
HAM
SPM
CSM
Flow Designer
ITIL
Agile
DevOps
SaaS
Performance Analytics
UAT
Governance
Release Management
Automation
Pipeline
Energy
Infrastructure
System Configuration
Troubleshooting
KPIs
SLAs
Stakeholder Management
Process Improvement
Documentation
Security
Patching
Backlog Prioritization

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