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Added 5 hours ago
CC
Administrative Assistant
Canadian Centre on Substance Abuse
Ottawa, ON
- $44,320 to $49,860 CAD / year
Reports to: Executive Support and Administrative Services Manager
Added 5 hours ago
KH
Bilingual Coordinator, Outreach & Partnerships
Kids Help Phone
Toronto, ON
- $46,700 to $49,000 CAD / year
- Full-time
Support with outreach-related budgets and expenses, with support and oversight from the Manager.
Added 5 hours ago
W
Human Resources Administrator
Wasauksing
Parry Sound, ON
- Full-time
Wasauksing First Nation is accepting applications for a HR Administrator. Reporting to the Human Resources Manager, the Human Resource Administrator provides administrative support as it…
Added 5 hours ago
RH
Program Aide - Full-Time
Responsive Health Management
Ottawa, ON
- Up to $23.4 CAD / hour
- Full-time
…you require accommodation at any time during the recruitment process, please contact the hiring…
Added 5 hours ago
BB
Part-Time Merchandiser
Bloomstar Bouquet
Laval, QC
- Part-time
Communicate inventory issues/concerns to merchandising supervisor or store manager.
Added 5 hours ago
BB
Seasonal Merchandiser
Bloomstar Bouquet
Candiac, QC
- Temporary
Communicate inventory issues/concerns to merchandising supervisor or store manager.
Added 5 hours ago
T
Director, Data Platform Engineering
TD
Toronto, ON
- Full-time
Added 6 hours ago
AI
project manager - non-technical
Accurate Indigenous Managers & Advisors
Winnipeg, MB
- Full-time
Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
Added 6 hours ago
TR
Senior Land Development Manager
Taylor Ryan Executive Search Partners
Ottawa, ON
- $140,000 to $150,000 CAD / year
- Full-time
Taylor Ryan Executive Search Partners is supporting a priority search for a Senior Land Development Manager with one of North America's leading residential developers and homebuilders. This…
Added 6 hours ago
WR
Nurse 2 - CIVP
Winnipeg Regional Health Authority (WRHA)
Winnipeg, MB
- Full-time
Reporting to the Manager, Health Services and under the supervision of the Nursing Resource Coordinator, the Registered Nurse Home Care - CIVP provides nursing care to clients in the…
Added 6 hours ago
TI
NIGHT SHIFT Operations Assistant | NIGHT SHIFT Operations Assistant
Trentway-Wagar Inc.
Peterborough, ON
- Full-time
Reports To: Operations Manager and Operations Supervisor – Dispatch
Added 6 hours ago
MT
Warehouse Supervisor
Modern Technical Staffing Inc.
Brampton, ON
- $70,000 to $75,000 CAD / year
- Full-time
Assist the Warehouse Manager with daily operations, special projects, and serve as backup when required.
Added 6 hours ago
LD
Intermediate Software Engineer
Leonardo DRS
Ottawa, ON · Kanata, ON
- Full-time
Reporting directly to the Manager, Software Engineering the lntermediate Software Engineer will be required to operate in both team and solo activities. Key activities will involve…
Added 6 hours ago
AC
NATIONAL ACCOUNT MANAGER- ON PREMISE
Asahi Canada
Toronto, ON
- $87,840 to $109,800 CAD / year
- Full-time
The National Account Sales Manager is responsible for developing and executing national customer strategies that drive volume, distribution, rate of sale, and brand equity across Canada's…
Added 6 hours ago
N
Junior Account Executive - North America Market
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Montreal, QC
- Full-time
Contribute to internal improvements - from process suggestions to product feedback
Added 6 hours ago
Site Inspector
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Mississauga, ON
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Added 6 hours ago
SB
Account Manager (Walmart)- Special Project
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Barrie, ON
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Added 6 hours ago
CE
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- Full-time
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BP
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- Full-time
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The Government of Nova Scotia
Halifax, NS
…two key areas: providing a human rights dispute resolution process to resolve allegations of discrimination both on an individual and systemic level; and working to eliminate barriers and…
Added 6 hours ago
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Added 6 hours ago
Health Care Social Worker (Bachelor's) - Recovery Support Centre - Mental Health & Addictions
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Under the direction of the Manager for Recovery Support Services, the Social Worker will work within a multi-disciplinary team and will be responsible for providing a wide range of clinical…
Added 6 hours ago
Environmental Services Worker
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Added 6 hours ago
Driver Helper 490
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Driver Helper 511
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Mississauga, ON

Transat AT

Business Process & Training Specialist, Integrated Operations Centre (IOC)

5959 Boul de la Côte-Vertu, Montreal, QC, H4S 2E6, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 20, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Company Description

Join the journey!

Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work, and above all, a good dose of fun allow us to achieve great things every day. Our commitment has earned us the title of best leisure airline in the world several times, and this is just the beginning. Want to join us? You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You will also have the opportunity to work in modern and inspiring work environments.

Job Description

In collaboration with the Manager, Business Processes and Training, the incumbent will play a key role in the continuous improvement of the Integrated Operations Centre (IOC). The person will analyze, document, and optimize business processes, coordinate the development and maintenance of operational manuals and procedures, and support the creation of training programs that promote operational excellence, regulatory compliance, and successful change adoption.

Responsibilities

Develop a thorough understanding of IOC operations, processes, and operational challenges.
Analyze, map, and optimize business processes to support operational efficiency and strategic objectives.
Develop, update, and maintain operational manuals, procedures, and related documentation while ensuring regulatory compliance.
Facilitate workshops and meetings with stakeholders to document current and future-state processes and identify improvement opportunities.
Collaborate with operational teams, IT teams, and subject matter experts to assess, validate, and implement business and technology solutions.
Support teams through process, system, and procedural changes by ensuring effective communication and change management practices.
Coordinate the development, maintenance, delivery, and continuous improvement of IOC training programs.
Train, coach, and evaluate instructors to ensure consistency, quality, and compliance of training activities.

Qualifications

Bachelor’s degree or college diploma in a relevant field.
Minimum of five (5) years of experience in a regulated transportation environment, preferably in an operational setting.
Experience in roles such as airline auditor, passenger services supervisor, airport trainer, or another related operational function.
Strong analytical skills with demonstrated ability to assess complex processes, identify opportunities, and implement practical improvements.
Proven ability to build collaborative relationships, influence stakeholders, and work effectively in a fast-paced environment.
Experience in project management, continuous improvement methodologies, change management, and knowledge of aviation regulations (e.g., CARs 705) are considered assets.
Excellent proficiency with MS Office (Word, Excel, Outlook, Teams) and demonstrated ability to use collaborative digital tools and AI solutions (e.g., Copilot). Ability to quickly learn and adapt to new technologies.
Oral and written fluency in French and English*
A good knowledge of French is required for positions in Quebec. The incumbent will be required to communicate and collaborate frequently in English, both orally and in writing, with colleagues, customers, and other stakeholders in Quebec, the rest of Canada, and internationally.

Additional Information

Artificial intelligence tools are used to analyze applications, whether to sort or preselect profiles based on criteria related to job requirements. All applications are then reviewed by our recruitment team to ensure a fair and inclusive process.

Employment Equity

At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.

Lieu de travail: Hybride (Présentiel et télétravail) / Hybrid (face-to-face and telework)

Type d'horaire: Horaire fixe – 37.5H/semaine : du lundi au vendredi / Fixed schedule - 37.5H/week: Monday to Friday

Contract Type: Permanent - Full Time

Job Category: Non-Unionized

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More about this job

Responsibilities

The incumbent will analyze, document, and optimize business processes within the Integrated Operations Centre to improve operational efficiency. They will also coordinate the development of training programs and operational manuals while ensuring regulatory compliance and supporting change management initiatives.

Requirements

Candidates must hold a bachelor's degree or college diploma and possess at least five years of experience in a regulated transportation environment. Proficiency in MS Office, strong analytical skills, and the ability to work in both French and English are required.

Skills

Business process analysis
Process optimization
Operational manuals
Training program development
Regulatory compliance
Change management
Project management
Stakeholder management
Continuous improvement
Aviation regulations
MS Office
AI solutions
Coaching
Data analysis
Technical writing

Benefits

Travel privileges
Modern work environment

Visa sponsorship

Not detected in the job text

Keywords

Business Process
Training Specialist
Integrated Operations Centre
Continuous Improvement
Operational Excellence
Regulatory Compliance
Change Management
Aviation
Transportation
Process Mapping
Project Management
MS Office
Copilot
AI Solutions
Stakeholder Engagement
Operational Efficiency
CARs 705
Instructional Design
Coaching
Documentation

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