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Added 12 mins ago
SI
Teardown Technician - AMS CP/Remanufacturing
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- Full-time
…production gate valve and check valve equipment, as well as chokes, specialty control valves and supporting actuation. Since our inception in 1962, we have become a recognized leader for…
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IB
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Added 56 mins ago
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2026 Seasonal Customer Experience Representative
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Transcend Specialized Dentistry

Dental Receptionist

Vancouver, BC, Canada

Salary Range: $34-$44 per hour, depending on experience · Full-time

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Job details

Pay: Salary Range: $34-$44 per hour, depending on experience
Job type: Full-time
Experience: Minimum of 2 years’ experience in a dental practice or high-end hospitality/sales environment
Posting language: English
Posted: Oct 4, 2026

Original job description

Job Title: Dental Receptionist

Location: Downtown Vancouver

Position Type: Full-time

Hours: 8:30 AM - 5:30 PM

Salary Range: $34-$44 per hour, depending on experience

Who We Are

We are an upscale multi-specialty dental practice with a passion for delivering five-star service. Our culture is built on excellence, loyalty, and innovation. Our team is dedicated to helping patients feel valued and cared for every step of the way.

Job summary

We are seeking an exceptional communicator with proven experience in patient coordination and appointment scheduling to join our premium dental practice. You will be responsible for increasing our new patient booking rates while efficiently managing our practice schedule. This is a leadership receptionist position where you'll excel at patient communication and can effectively guide potential patients through their treatment journey while maintaining our practice's exclusive positioning and premium patient experience.

The ideal candidate will combine outstanding interpersonal skills with strong organizational abilities and exceptional scheduling coordination skills. If you have a talent for building patient relationships and thrive in a high-performing environment dedicated to excellence, this position offers significant growth potential and performance-based rewards.

Key Responsibilities

Patient Communication & Scheduling

Welcome new patient inquiries and guide them through scheduling appointments via phone and email
Build rapport and establish trust through professional, friendly communication
Optimize new patient booking rates and lead conversions through strategic follow-up systems and relationship building
Manage referrals from other dental offices with priority attention

Schedule Management

Coordinate and optimize the practice schedule across multiple specialists
Ensure efficient appointment flow while minimizing gaps and disruptions
Track scheduling patterns and continuously improve appointment accessibility
Maintain accurate records of all patient interactions and schedule changes

Administrative & Team Support

Process insurance claims (pre-authorizations and claim submissions)
Collaborate with clinical team to ensure smooth patient flow
Support administrative team members as needed
Participate in team meetings and practice improvement initiatives

Qualifications:

Minimum of 2 years’ experience in a dental practice or high-end hospitality/sales environment
Demonstrated success in patient scheduling, practice coordination, and lead conversions
Exceptional interpersonal, written, and verbal communication skills
Tech-savvy with experience in CRM or practice management software
Track record of reliability and consistent performance
Proven ability to handle multiple priorities while maintaining quality
Outstanding proficiency in English

Ideal Candidate Qualities

Patient-focused with a track record of excellent service delivery
Organized professional who can identify patterns and implement improvements
Confident and articulate communicator who can represent our premium brand
Detail-oriented with excellent follow-through capabilities
Team player who contributes to a culture of excellence
Comfortable working in a fast-paced, high-performance environment

Technical Skills:

Familiarity with dental software is an advantage but not required (e.g., Curve, Weave, Clover)
Proficiency in or willingness to learn Google Workspace (Gmail, Google Drive)
Experience with or openness to learn project management tools (e.g., Asana)
Willingness to adapt to new technologies and software as needed (e.g. AI tools)

Benefits:

Competitive compensation with performance-based bonus opportunities
A tenure-based benefits program that grows with you, including health and wellness spending, retirement contributions, and increasing time off
In-house dental care, covered parking downtown, and a paid birthday day off
Comprehensive onboarding, with ongoing training and professional development
Potential for growth into more senior roles

Our Ideal Candidate

You are a self-starter, problem-solver, and outstanding communicator. You thrive in a fast-paced, upscale environment and love helping patients feel welcome and confident in their treatment decisions. You take pride in your work, are open to coaching, and always look for ways to exceed expectations.

We are dedicated to exceptionalism, professionalism, and continuous improvement at Transcend Specialized Dentistry. We foster a team environment where everyone is encouraged to thrive and contribute to our premium patient experience. We're looking for someone who is results-driven, passionate about excellence, and derives fulfillment from significantly impacting our practice growth through exceptional lead conversion and scheduling expertise.

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More about this job

Responsibilities

The Dental Receptionist will manage patient scheduling, optimize booking rates, and coordinate the practice schedule across multiple specialists. They are also responsible for processing insurance claims and supporting the clinical team to ensure a premium patient experience.

Requirements

Candidates must have at least 2 years of experience in a dental practice or high-end hospitality environment. Exceptional communication, organizational skills, and proficiency in practice management software are required.

Skills

Patient coordination
Appointment scheduling
Communication
Customer service
Lead conversion
Insurance claims processing
Practice management software
CRM
Relationship building
Organizational skills
Interpersonal skills
Record keeping
Problem solving
Team collaboration
Google Workspace
Project management

Benefits

Performance-based bonus opportunities
Tenure-based benefits program
Health and wellness spending
Retirement contributions
Increasing time off
In-house dental care
Covered parking
Paid birthday day off
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Dental Receptionist
Patient Coordination
Scheduling
Lead Conversion
Insurance Claims
Curve
Weave
Clover
Google Workspace
Asana
CRM
Practice Management
Customer Service
Upscale Dentistry
Patient Experience
Administrative Support
Referral Management
Professionalism
Communication
Teamwork

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