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Transdev Ontario Manitoba

CASUAL Driver - On Demand Service Greater Niagara Region

St. Catharines, ON, Canada

The rate of pay for this position is $20.40 per hour. · Full-time

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Job details

Pay: The rate of pay for this position is $20.40 per hour.
Job type: Full-time
Apply by: Apr 2, 2027
Posting language: English
Posted: Oct 4, 2026

Original job description

Voyago is seeking responsible and compassionate individuals to join our team of on demand casual drivers in the Greater Niagara Region! Including St. Catharines, Welland, Fort Erie, Niagara-On-The-Lake, Niagara Falls.

Your Role

As an On Demand Service driver, you will take pride in playing a key role in ensuring the independence and mobility of our city's most vulnerable passengers. Your efforts will directly contribute to their ability to access essential services, appointments, and daily activities safely and comfortably. You will provide safe, reliable transportation, while delivering excellent customer service and assisting passengers with care and respect. You will perform basic vehicle inspections at the start of each shift to ensure the vehicle is in good working order, including checking tire pressure, brakes, lights, and other essential systems. The rate of pay for this position is $20.40 per hour. This is a unionized position.

The Perks:

Make a Difference: You'll have the rewarding opportunity to help individuals with all needs maintain their independence and access essential services
Job Stability: you are essential workers, ensuring that transportation needs are met for vulnerable populations, providing long-term job security
Training and Development: Voyago offers the opportunity to gain valuable skills through ongoing training, including customer service, vehicle safety, and emergency response
Competitive Pay and Benefits: Receive competitive wages, along with comprehensive benefits packages for full time employees, including health insurance, retirement plans, and paid time off
Build Relationships: Form meaningful connections with regular passengers, creating a positive impact on their daily lives
Experience a dynamic work environment working with the public and the people in your community, meeting new passengers - each with their own unique, heartwarming stories to share. No two days are the same, and you'll build connections that make your work truly rewarding

Key Responsibilities

You are offering door-to-door customer service
You may be assisting passengers in boarding vehicles and maneuvering wheelchairs or other accessible devices.
You may be attaching securement belts and lifting portable assistive devices as needed
You will ensure the proper restraint and security of passengers, devices, and mobility aids if applicable
You are providing passengers with accurate information on fares, schedules and stops
You will maintain a safe and comfortable environment throughout the journey
You will communicate effectively and professionally with passengers and team members
You will adhere to all company policies, procedures, and safety standards
You will be providing WOW! customer service to all passengers at all times
You are comfortable with a fast paced physically demanding job (pushing wheelchairs with a maximum of 250lbs. Twisting, pulling, getting low to the ground to secure the wheelchairs)

Requirements

Your Profile

You are a safe driver with a clean driving record
You can obtain a clean criminal record search with vulnerable sector screening
You are a professional driver with a minimum full G class drivers license
You are able to work with individuals who may have special needs in a compassionate and patient manner
You are physically capable to lift and maneuver assistive devices if required
You have excellent communication skills both written and oral
Your prior experience in a similar role would be preferred
You are comfortable working around any type of service animal
You have a sound knowledge of the Greater Niagara region and surrounding area
Various shifts available: Monday to Sunday: morning/afternoon/evenings, as well as 'Open Report' drivers who will be scheduled for onsite shifts, to pick up and cover multiple driving shifts as needed

Your Location

By joining the Voyago Transdev Transit team you'll find:

We offer a competitive hourly pay
We offer on the job training and job shadowing
We offer free license upgrade if applicable
We provide opportunities for growth
Our full time comprehensive benefit package is available for full time drivers, working 30+ hours or more per week
Working in a unionized environment

Benefits

The Perks

We support the development, work-life balance and well-being of our employees
We build a supportive corporate culture that encourages diversity and enables our people to flourish
We enable our employees to have a positive social impact by deploying sustainable mobility solutions
We offer our employees opportunities to build their own experience within a local, global Group
We offer comprehensive benefits packages for full time employees with an Employee and Family Assistance Program, a great company perks program and an Employee Referral Bonus for all staff
We are an Award Winning company
As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider
We focus on innovation and sustainable environmental initiatives

Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

Voyago Transdev's Applicant Tracking System uses AI-assisted tools during the initial application and early screening stage.

We thank all applicants however only those under consideration will be contacted.

Apply About employer

More about this job

Responsibilities

Provide safe, reliable, door-to-door transportation and respectful customer service to passengers, including people with mobility or other support needs. Assist passengers with boarding and mobility devices, secure passengers and equipment, inspect vehicles, share accurate fare and route information, and follow company safety procedures.

Requirements

Applicants must have a full G-class driver's license, a clean driving record, and be able to obtain a clean criminal record search with vulnerable sector screening. They should be compassionate and patient with people who have special needs, physically able to maneuver assistive devices, communicate effectively, work around service animals, and know the Greater Niagara area; similar experience is preferred.

Skills

Safe Driving
Passenger Assistance
Wheelchair Securement
Customer Service
Vehicle Inspection
Passenger Safety
Communication
Physical Strength
Compassion
Patience
Knowledge Of The Greater Niagara Region
Service Animal Awareness

Benefits

Health Insurance
Retirement Plans
Paid Time Off
Employee And Family Assistance Program
Employee Referral Bonus
Company Perks Program
On-The-Job Training
Job Shadowing
License Upgrade
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

On-Demand Transportation
Casual Driver
Full G-Class Driver's License
Clean Driving Record
Vulnerable Sector Screening
Door-To-Door Service
Passenger Assistance
Wheelchair Securement
Mobility Aids
Accessible Transportation
Vehicle Inspections
Tire Pressure
Brakes
Passenger Restraints
Fare Information
Schedules
Stops
Customer Service
Passenger Safety
Emergency Response Training
Service Animals
Greater Niagara Region
Unionized Position

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