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Transdev Ontario Manitoba

Checker Dispatcher - London, ON

  • London, ON, Canada

Part-time

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Job details

Job type
Part-time
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Experience
1-2 years of Dispatch or Call Taking experience
Posting language
English
Posted

Original job description

Voyago is hiring a Part-Time Dispatcher for our Checker Division in London, ON.

Reporting to Operations Manager, Dispatchers are responsible for providing a high degree of customer service while coordinating bookings. They identify customer needs, clarify information, research every issue, and provide solutions and/or alternatives.

Your Role

  • You are responsible for the dispatch of drivers and providing accurate direction
  • You are responsible for a high degree of customer service
  • You thrive in a fast paced high stress environment
  • You will provide on demand support to drivers
  • You will communicate with clients and drivers and work to fill all shifts

The rate for this position is $20.50 per hour.

Shift: Saturday and Sundays (10:00PM to 6:30AM)

Requirements

Your profile:

  • High School Diploma or Equivalent; Emergency Telecommunications Graduate preferred
  • 1-2 years of Dispatch or Call Taking experience
  • Ability to work independently
  • Excellent problem-solving skills
  • Must have the ability to multitask and shift priorities as needed
  • Proficiency in Microsoft programs such as Outlook, Work and Excel

Work Location

  • This position is based in-office at our main building located at 535 Sovereign, London ON. Please note that remote work options are not available for this role.

Benefits

The Perks

  • We support the development, work-life balance and well-being of our employees
  • We build a supportive corporate culture that encourages diversity and enables our people to flourish
  • We enable our employees to have a positive social impact by deploying sustainable mobility solutions
  • We offer comprehensive benefits packages for full time employees with an Employee and Family Assistance Program, a great company perks program and an Employee Referral Bonus for all staff
  • We are an Award Winning company
  • As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider
  • We focus on innovation and sustainable environmental initiatives
  • We offer our employees opportunities to build their own experience within a local, global Group

Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

Voyago Transdev's Applicant Tracking System uses AI-assisted tools during the initial application and early screening stage.

We thank all applicants however only those under consideration will be contacted.
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More about this job

Responsibilities

Dispatch drivers and provide accurate directions while coordinating bookings and working to fill all shifts. Support drivers on demand, communicate with clients and drivers, and resolve customer issues by researching needs and providing solutions or alternatives.

Requirements

A high school diploma or equivalent is required, with an Emergency Telecommunications graduate background preferred. The role seeks 1–2 years of dispatch or call-taking experience, independent work, strong problem-solving and multitasking abilities, and proficiency with Microsoft Outlook, Word, and Excel.

Skills

  • Dispatching
  • Customer Service
  • Driver Coordination
  • Problem-Solving
  • Multitasking
  • Prioritization
  • Independent Work
  • Communication
  • Microsoft Outlook
  • Microsoft Word
  • Microsoft Excel

Benefits

  • Employee And Family Assistance Program
  • Company Perks Program
  • Employee Referral Bonus
  • Career Development Opportunities

Visa sponsorship

Not detected in the job text

Categories

  • Transportation
  • Customer Service & Support
  • Logistics

Keywords

  • Dispatch
  • Checker Division
  • Driver Coordination
  • Bookings
  • Customer Service
  • Call Taking
  • Emergency Telecommunications
  • Shift Coverage
  • On-Demand Driver Support
  • Problem-Solving
  • Multitasking
  • Prioritization
  • Microsoft Outlook
  • Microsoft Word
  • Microsoft Excel
  • Transportation
  • Sustainable Mobility

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