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Added 1 hour ago
SD
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Added 7 hours ago
TO
Dispatcher - Kingston Transit
Transdev Ontario Manitoba
Kingston, ON
- Contract
Voyago, Transdev Ontario, is hiring for Dispatchers to fill both existing and future openings based in our Kingston office, supporting operations across the expanded Kingston regions.
Added 9 hours ago
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UO
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Victoria, BC
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Added 19 hours ago
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Transdev Ontario Manitoba

Dispatcher - Kingston Transit

Kingston, ON, Canada

Hourly Rate: $23.00-$24.00 · Contract

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Job details

Pay: Hourly Rate: $23.00-$24.00
Job type: Contract
Apply by: Apr 20, 2027
Posting language: English
Posted: Sep 27, 2026

Original job description

Voyago, Transdev Ontario, is hiring for Dispatchers to fill both existing and future openings based in our Kingston office, supporting operations across the expanded Kingston regions.

At Voyago, we are proud to be the Employer Brand of Choice in the transportation industry. Our mission is simple: to be your best career choice by building lasting relationships grounded in trust, respect, and opportunity.

We're not just saying that - our employees agree. Through our annual employee engagement survey, Voyago has once again been recognized as a Great Place to Work. Here's what our people have to say:

84% Agreed "Voyago is a physically safe place to work..."
80% Agreed "I can be myself at Voyago..."
81% Agreed "Management has kept me well-informed..."

Being Great Place to Work-Certified™ reflects our commitment to employee happiness, engagement, and transparent communication.

About the Role:

Reporting to the Transit Operations Supervisor, the Dispatcher is responsible for assisting the Supervisor with daily operations, vehicle switch-outs in addition to their scheduled driving shifts. The position requires the ability to work within a number of spheres of operation including both on road and in the office. The position requires an understanding of administrative components of the operation and requires the ability to work on several computer platforms such as payroll, internal reporting and scheduling.

Shift Schedule:

Split Shift: 6:00am to 10:00am and 2:00pm to 6:00pm

Hourly Rate: $23.00-$24.00

Starting at $23/hour, increasing to $24/hour upon obtaining a Class B licence; candidates without a Class B licence must be willing to obtain one.

Why Work With Us?

🚍 Ontario's Leading Mobility Company

As a proud subsidiary of Transdev, Voyago is a leader in multi-modal transportation solutions, operating across:

Medical Transportation
Student Transportation
Public Transit
Para-Transit & Accessible Mobility
On-Demand Transit

🌱 Grow With Us

We believe in the strength of our people. We invest in you through robust training, mentorship, and continuous development opportunities to help you grow your career.

🏆 Award-Winning Commitment

Our teams are frequently recognized for Safety and Client Satisfaction excellence. Voyago is proud to be named one of Canada's Safest Employers and a multi-year recipient of the Excellence Award.

Primary Responsibilities

Ensure accurate documentation by maintaining and submitting required paperwork, including timesheets, vacation requests, and other operational records in a timely manner
Conduct vehicle circle checks on spare units to ensure roadworthiness and readiness; proactively respond to vehicle breakdowns by coordinating immediate replacements or taking over runs on short notice
Report and document incidents promptly, including employee injuries, vehicle collisions, and property damage, following company protocols and completing all necessary forms and reports
Carry out on-the-road safety inspections, including safety blitzes and driver road observations, as directed by the Operations Supervisor, to support compliance and safety initiatives
Serve as the immediate point of contact for resolving operational challenges and driver concerns; escalate complex or unresolved issues to the Operations Supervisor as necessary
Provide basic troubleshooting and support for IT equipment, such as on-board tablets and smart card readers, ensuring minimal disruption to service
Perform additional tasks and responsibilities as assigned by the Transit Supervisor to support the smooth operation of daily transit services

Requirements

The ideal candidate will posses the following qualifications that include, but are not limited to, the following:

High school diploma or equivalent - post-secondary education is considered an asset
Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and other standard software tools used for reporting, scheduling, and communication
Valid G-class driver's license with a clean driver's abstract and strong awareness of road safety practices
Clear and current criminal record check - including Vulnerable Sector Screening required
Demonstrated excellence in customer service, with the ability to remain calm, courteous, and solution-focused in high-pressure or time-sensitive situations
Professional and courteous telephone manner, with strong verbal communication skills and the ability to relay information clearly and accurately
Well-developed organizational skills, including the ability to prioritize tasks, manage time effectively, and handle multiple responsibilities with attention to detail
Strong written and interpersonal communication skills, with the ability to work collaboratively within a team and interact professionally with clients, staff, and external partners

Benefits

At Voyago, we believe in creating a supportive and inclusive environment where our people can thrive. As part of our team, you'll benefit from:

A Rewarding Career with a growing company recognized as a Great Place to Work
A strong company culture backed by a global leader - Transdev
An award-winning workplace known for safety, service excellence, and employee satisfaction
A commitment to innovation and sustainable environmental initiatives
A diverse and inclusive team culture that encourages professional growth and well-being
Global career opportunities within a locally grounded company
Employee perks and referral bonuses to reward your contributions

Accessibility & Accommodations

Voyago is committed to providing accommodations for individuals with disabilities throughout the recruitment process. Accommodations are available upon request for both internal and external applicants.

If you require an accommodation due to a disability for any stage of the interview process, please notify Human Resources when you are contacted - we'll make the appropriate arrangements.

Join a Workplace That Puts People and Safety First

Be part of a team shaping the future of mobility. Bring your passion for safety, training, and service - and help make a difference at a Great Place to Work.

Voyago Transdev's Applicant Tracking System uses AI-assisted tools during the initial application and early screening stage.

We thank all applicants however only those under consideration will be contacted.

Apply About employer

More about this job

Responsibilities

Support daily transit operations, coordinate vehicle replacements and driver concerns, and assist with scheduled driving shifts. Maintain operational records, inspect vehicles, document incidents, conduct safety observations, and provide basic troubleshooting for onboard equipment.

Requirements

A high school diploma or equivalent is required, and post-secondary education is an asset. Candidates need a valid G-class driver's licence and clean abstract, a current criminal record check including Vulnerable Sector Screening, Microsoft Office proficiency, and strong customer service, communication, and organizational skills; candidates without a Class B licence must be willing to obtain one.

Skills

Dispatching
Microsoft Excel
Microsoft Word
Microsoft Outlook
Scheduling
Operational Reporting
Customer Service
Verbal Communication
Written Communication
Organization
Time Management
Prioritization
Road Safety
Incident Reporting
Vehicle Inspections
Basic IT Troubleshooting

Benefits

Training And Mentorship
Professional Development Opportunities
Employee Perks
Referral Bonuses
Global Career Opportunities
Inclusive Team Culture

Visa sponsorship

Not detected in the job text

Keywords

Transit Dispatch
Public Transit
Vehicle Switch-Outs
Driver Support
Daily Operations
Timesheets
Vacation Requests
Operational Records
Vehicle Circle Checks
Vehicle Roadworthiness
Vehicle Breakdowns
Incident Reporting
Employee Injuries
Vehicle Collisions
Property Damage
Safety Inspections
Safety Blitzes
Driver Road Observations
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Outlook
Payroll Systems
Scheduling Platforms
Onboard Tablets
Smart Card Readers
G-Class Driver's Licence
Class B Licence
Vulnerable Sector Screening
Customer Service

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