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Transport Bourret inc.

customer service agent

Drummondville, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 27, 2026
Posting language: English
Posted: Aug 31, 2026

Original job description

Overview

Languages

Bilingual

Education

No degree, certificate or diploma

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

Urban area
Private sector
Transportation

Responsibilities

Tasks

Answer written and oral inquiries
Perform general office duties
Answer clients' inquiries and provide information

Experience and specialization

Computer and technology knowledge

Database software
Internet
MS Outlook
MS Word
MS Office
Electronic mail

Type of experience

Call centre

Additional information

Work conditions and physical capabilities

Attention to detail

Personal suitability

Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Reliability
Team player
Judgement
Ability to multitask
Quick learner

Benefits

Health benefits

Disability benefits
Health care plan
Paramedical services coverage

Financial benefits

Group insurance benefits
Life insurance
Pension plan

Long term benefits

Long-term care insurance

Other Benefits

Free parking available
Paid time off (volunteering or personal days)
Travel insurance

Apply About employer

More about this job

Responsibilities

Answer clients’ written and oral inquiries and provide information. Perform general office duties in a transportation-sector call centre.

Requirements

The posting specifies one year to less than two years of experience and no degree, certificate, or diploma. Candidates should have call centre experience, computer skills with database software and Microsoft Office tools, and strong communication, client service, and organizational abilities.

Skills

Written Communication
Oral Communication
Customer Service
General Office Duties
Database Software
Internet
Microsoft Outlook
Microsoft Word
Microsoft Office
Electronic Mail
Call Centre Experience
Attention to Detail
Client Focus
Interpersonal Skills
Punctuality
Reliability

Benefits

Disability Benefits
Health Care Plan
Paramedical Services Coverage
Group Insurance Benefits
Life Insurance
Pension Plan
Long-Term Care Insurance
Free Parking
Paid Time Off
Travel Insurance

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Call Centre
Transportation
Truck Transportation
Private Sector
Client Inquiries
Written Communication
Oral Communication
General Office Duties
Database Software
Internet
Microsoft Outlook
Microsoft Word
Microsoft Office
Electronic Mail
Attention to Detail
Client Focus
Interpersonal Skills
Punctuality
Reliability
Teamwork
Judgement
Multitasking
Quick Learning

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