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Transport Bourret inc.

customer service agent

Drummondville, QC, Canada

Job type: Full-time
Apply by: Sep 30, 2026
Posting language: English
Posted: Aug 31, 2026

Apply About employer

Applications open in a new tab.

Original job description

Overview

Languages

Bilingual

Education

No degree, certificate or diploma

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

Urban area
Private sector
Transportation

Responsibilities

Tasks

Answer written and oral inquiries
Perform general office duties
Answer clients' inquiries and provide information

Experience and specialization

Computer and technology knowledge

Database software
Internet
MS Outlook
MS Word
MS Office
Electronic mail

Type of experience

Call centre

Additional information

Work conditions and physical capabilities

Attention to detail

Personal suitability

Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Reliability
Team player
Judgement
Ability to multitask
Quick learner

Benefits

Health benefits

Disability benefits
Health care plan
Paramedical services coverage

Financial benefits

Group insurance benefits
Life insurance
Pension plan

Long term benefits

Long-term care insurance

Other Benefits

Free parking available
Paid time off (volunteering or personal days)
Travel insurance

Apply About employer

More about this job

Responsibilities

The customer service agent is responsible for answering written and oral inquiries from clients. They will also perform general office duties and provide information as requested.

Requirements

The candidate must have between 1 and 2 years of experience in a similar role. Proficiency in computer software such as MS Office and database systems is required.

Skills

Customer service
Database software
Internet
MS Outlook
MS Word
MS Office
Electronic mail
Call centre
Attention to detail
Punctuality
Client focus
Interpersonal skills
Oral communication
Reliability
Teamwork
Multitasking

Benefits

Health benefits
Disability benefits
Health care plan
Paramedical services coverage
Group insurance benefits
Life insurance
Pension plan
Long-term care insurance
Free parking
Paid time off
Travel insurance

Visa sponsorship

Not detected in the job text

Keywords

Customer service
Call centre
Database software
MS Outlook
MS Word
MS Office
Electronic mail
Office administration
Client inquiries
Truck transportation
Urban area
Private sector

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