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Added 3 mins ago
NF
QA Inspector (Rotating Shift)
Natural Factors
Coquitlam, BC
- Full-time
Valid driver’s license and access to a personal vehicle
Added 3 mins ago
QA Inspector (Rotating Shift)
Factors Group of Nutritional Companies
Coquitlam, BC
Valid driver’s license and access to a personal vehicle
Added 33 mins ago
PC
Full-Time Floater Pharmacist
Pharmacy Canada
Calgary, AB
- $52 to $56 CAD / hour
- Full-time
We are looking for 2–3 Full-Time Floater Pharmacists to support pharmacies across Calgary and surrounding communities.
Added 47 mins ago
GO
Sheriff's Officer
Government of Manitoba
Brandon, MB
- Part-time
For selected candidates, a mandatory paid training program of approximately 3-4 weeks (full days Monday to Friday) is required. Candidates are eligible to receive a stipend of $70.00/day…
Added 1 hour ago
CO
Police Officer
City of Saint John
Saint John, NB
- Full-time
a minimum of three years of satisfactory full time service as a member of any police force in Canada.
Added 1 hour ago
CO
Sponsorship Program - Police Officers
City of Saint John
Saint John, NB
- Full-time
Possess a valid unrestricted driver’s license
Added 1 hour ago
GC
Automotive Technician (Light Vehicle Mechanic) - Apply For Future Opportunities
Glencore Canada
Sparwood, BC
- $131,000 to $134,000 CAD / year
- Full-time
…light vehicle fleet and mine equipment used at site. This is a full-time hourly position that offers an attractive 4x4 schedule consisting of days and…
Added 1 hour ago
IO
Upstream Engineer - Students Seeking Opportunities
Imperial Oil
Calgary, AB
- Full-time
Currently enrolled in a University program and returning to full-time studies after the work term
Added 1 hour ago
TS
Class 1 Truck driver / Local fuel EDM / MUST BE CLEAN-SHAVEN CAPABLE
The Seaboard Transport Group
AB · Edmonton, AB
- Full-time
…delivering a wide variety of petroleum products, and over that time, we have developed sophisticated systems and expertise to handle the most challenging service scenarios within the North…
Added 1 hour ago
CO
Municipal Engineering Technologist
City of Saint John
Saint John, NB
- Full-time
Candidates must have completed a two-year diploma program in Civil Engineering Technology and have a valid Class 5 Driver’s License.
Added 1 hour ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Must be Security Cleared. Must take Oath of Confidentiality. Must have Class 5 driver’s license.
Added 1 hour ago
Chief Estimator
State Window Corporation
Vaughan, ON
…committed to becoming North America’s most sought-after provider of full envelope façade solutions. Our innovative product line includes high-performance glass window walls, Uni-Wall…
Added 2 hours ago
SD
1.0 Continuing full-time Itinerant K to 12 Counselling position
School District 58 Nicola-Similkameen
Merritt, BC
- Full-time
1.0 Continuing full-time Itinerant K to 12 Counselling position, beginning September 1, 2026.
Added 2 hours ago
TC
Transit Operators - Kamloops
Transdev Canada
Kamloops, BC
- $32.74 to $37.1 CAD / hour
- Full-time
An excellent benefits package with full medical, dental plans and Pension Program with company contribution (available upon becoming a full-time union employee)
Added 2 hours ago
SE
Temporary Full-Time Caretaker @ Radville Regional School (SEIU-West)
South East Cornerstone Public School Division
Radville, SK
- Full-time
…wage for this position is currently $24.14/hour along with a full benefit package and an employer defined pension…
Added 2 hours ago
NL
S2627-76 Mental Health Capacity Building Coordinator-Northern Lights School Division No. 69
Northern Lights Public Schools
Bonnyville, AB
- Full-time
This is a full-time (1.0 FTE) 12 month position based on grant funding. The Program Manager is responsible and accountable for providing leadership, direction and structure to support the…
Added 2 hours ago
BC
Full-Time Community Living Support Worker
Brampton Caledon Community Living Inc
Brampton, ON
- Full-time
Acceptable Driver’s Abstract and liability car insurance
Added 2 hours ago
TM
Class 1 Driver
TruGreen Metal Recycling
Olds, AB
- $90,000 to $105,000 CAD / year
- Full-time
The full-time position will be based out of Olds, Alberta. You will begin by working with the crew in a driving capacity delivering loads of scrap metal from our customers location to the…
Added 2 hours ago
TO
Employer Services Consultant
The Open Door Group
Medicine Hat, AB
- $32.83 to $38.3 CAD / hour
- Full-time
Candidates are asked to indicate in their application whether they are interested in the full-time position, the part-time position, or would like to be considered for either opportunity.
Added 2 hours ago
EI
Diagnostic Technician
EBlock Inc.
Nisku, AB
- $36 to $45 CAD / hour
- Full-time
…and is determined within a range. The base pay range for this full-time position is $36.00 - $45.00, and this role may be eligible for discretionary bonuses or commission payments. Your…
Added 2 hours ago
EI
Diagnostic Technician
EBlock Inc.
Cambridge, ON · Guelph, ON · Hamilton, ON · Milton, ON · Puslinch, ON
- $36 to $42 CAD / hour
- Full-time
…and is determined within a range. The base pay range for this full-time position is $36.00 - $42.00, and this role may be eligible for discretionary bonuses or commission payments. Your…
Added 2 hours ago
EI
Vehicle Inspections and Lot Coordinator
EBlock Inc.
Nisku, AB
- $20 to $23 CAD / hour
- Full-time
…and is determined within a range. The base pay range for this full-time position is $20.00 - $23.00, and this role may be eligible for discretionary bonuses or commission payments. Your…
Added 2 hours ago
EI
Vehicle Field Inspector
EBlock Inc.
Brampton, ON · Mississauga, ON · Richmond Hill, ON · Toronto, ON · Vaughan, ON
- $18.25 to $21 CAD / hour
- Full-time
…and is determined within a range. The base pay range for this full-time position is $18.25 - $21.00, and this role may be eligible for discretionary bonuses or commission payments. Your…
Added 2 hours ago
EI
Vehicle Inspections and Lot Coordinator
EBlock Inc.
Ottawa, ON
- $20 to $23 CAD / hour
- Full-time
…and is determined within a range. The base pay range for this full-time position is $20.00 - $23.00, and this role may be eligible for discretionary bonuses or commission payments. Your…
Added 2 hours ago
TL
Customer Service Representative
Transx Ltd
Rosser, MB
- Full-time
Our Mission is to become the industry leader of the driver experience. We consider the driver to be the front line of our company. We strive to be consistently surpassing driver…

Transx Ltd

Customer Service Representative

Rosser, MB, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Posting language: English
Posted: Sep 8, 2026

Original job description

Customer Service Representative (PART-TIME)

TRANSX LTD.

Operating for over 50 years; the TransX is one of the largest Canadian providers of premier integrated transportation and logistics services across North America. With 11 locations across Canada and the USA, approximately 900 company employees, and over 4000 trucks, trailers, and containers, our team is dedicated to building strong business relationships and providing service excellence to support our customer’s business needs.

SUMMARY – Customer Service Representative

Shift: Part Time- Saturday and Sunday- 08:00-17:00

TransX has an exciting opportunity for a Customer Service Representative to join our Customer Service team in the Winnipeg Terminal. The Customer Service Representative is responsible for providing customers timely, accurate and transparent information relating to their transportation and logistical needs. This position proactively contacts customers with service updates, recovery plans, and corrective actions taken in improving customer service. Acts as the main point-of-contact to the customer, and is responsible for developing long-lasting relationships between the organization and the customer.

Our Mission is to become the industry leader of the driver experience. We consider the driver to be the front line of our company. We strive to be consistently surpassing driver expectations by supporting all drivers in successfully meeting utilization targets while honoring home time. Our fleet team will be satisfied once our drivers have successfully met their full potential. As a leader within TransX, the position is expected to align with the TransX Core Values for Teamwork, Safety, Innovation, Accountability, Integrity, and Respect.

KEY ACTIVITIES

Duties and responsibilities include, but are not limited to:

Ensure that customer communication regarding issues is timely and complete, and build proactive communication into daily processes
Act as the main point-of-contact to assigned customer accounts.
Receives and processes customer requests utilizing Customer Tracking System (manage to delivery)
Initiates required action for response to customer service requests for order delays, communicates changes to the appropriate personnel/departments. Facilitate customer discussions around service failures.
Accesses the company’s internal systems to obtain and extract order information and provide customers with the data for inclusion in various scheduled and special reports.
Ensures and provides quality service to both internal and external customers.
Assist other functions in addressing customer concerns
Manage service delivery details ensuring customer needs are met.
Work cross-functionally between the company teams to resolve quality issues and drive long-term quality improvements.
Participates and provides expertise as a member of the customer service’s departmental team. The team's objectives are developed and recommend changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the customer service department as a whole.
Lead by example.

SKILLS & KNOWLEDGE

Education

Must have completed high school or equivalent.

Experience

Two to five years of applied customer service experience.
Experience in service or transportation industries.
Proficiency in software applications MS Word, PowerPoint, Excel, Google mail.
Capable of analyzing data to make sound decisions on suitability and effectiveness of corrective and preventive actions.
Strong negotiation, conflict resolution and customer service skills.
Ability to interface and communicate effectively with all levels of employees, management, and diverse audiences, including suppliers and internal/external customers.
Possess a high level of empathy and understanding of the customer perspective to be able to identify, solution, and satisfactorily resolve customer issues, while protecting company processes.
Excellent communication skills (interpersonal, oral and written).
Significant knowledge of and data extraction and analysis techniques.
Demonstrated ability to function as a proactive change agent, passionate about quality and customer loyalty.
Proven attention to detail, with excellent analytical, critical thinking, problem solving, and personal organization skills.
Self-motivated, self-starter capable of remaining flexible to changing work priorities.
Effective at managing multiple priorities under tight deadlines, with the ability to bring assignments to a successful completion.

BENEFITS & PERKS

WHY JOIN TRANSX?

Large, Canadian owned company
Operating for over 50 years
Leading transportation and logistics services
11 Terminals across North America
Competitive compensation
Partnered training programs and learning supports

RECOGNITION PROGRAMS

Annual employee recognition & appreciation events
Years of service awards
Employee spotlights in our TransX Newsletter
Safety recognition
Annual performance incentives

OTHER PERKS

Employee and family assistance program
Encouraged work-life balance
Corporate discounts at partnered organizations (gyms, travel, clothing, equipment, etc.)
Team environment
Professional & personal growth

APPLY TODAY!

TransX Ltd. is committed to building a culture of diversity, equity and inclusion also welcomes applications from women, racialized persons, Indigenous peoples, persons with disabilities, and persons of all sexual orientations and genders. All qualified individuals who would contribute to the further diversification of our organization are encouraged to apply.

If you require accommodation for the recruitment process, please let us know at the point of application.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative acts as the primary point of contact for customers, providing accurate information regarding transportation and logistical needs. They are responsible for managing service delivery, resolving quality issues, and maintaining proactive communication to ensure customer satisfaction.

Requirements

Candidates must have a high school diploma or equivalent and two to five years of applied customer service experience, preferably in the transportation industry. Proficiency in MS Office applications and strong analytical, communication, and problem-solving skills are required.

Skills

Customer service
Transportation industry knowledge
Logistics
Data extraction
Data analysis
Conflict resolution
Negotiation
Communication
Critical thinking
Problem solving
MS Word
PowerPoint
Excel
Google mail
Attention to detail
Time management

Benefits

Competitive compensation
Partnered training programs
Learning supports
Annual employee recognition events
Years of service awards
Employee spotlights
Safety recognition
Annual performance incentives
Employee and family assistance program
Work-life balance
Corporate discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Logistics
Transportation
Supply Chain
Data Analysis
Order Management
Conflict Resolution
MS Office
Google Mail
Reporting
Service Excellence
Account Management
Winnipeg Terminal
Quality Improvement
Proactive Communication

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