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Added 17 mins ago
B
Facility Manager III
BGIS
Montreal, QC
- Full-time
…within a region. The Facility Manager III is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract. The FM III will manage a…
Added 46 mins ago
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Facility Manager III
BGIS
Toronto, ON
- Full-time
BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling…
Added 1 hour ago
AI
Bilingual Customer Experience Representative - Overnight and Weekend
Ainsworth Inc
Ottawa, ON
- Full-time
We are looking for Bilingual (English / French) Customer Experience Representative - overnight and weekend who enjoy challenges and who love helping customers. We offer the opportunity to…
Added 2 hours ago
SS
MANAGER OF EXTERNAL BUSINESS SERVICES
School Services of California Inc.
NB · Chiasson Office, NB
- Internship
Under the direction of the Chief Business Official, the Manager of External Business Services oversees fiscal oversight, compliance, technical assistance, and capacity-building services…
Added 4 hours ago
EP
Technical Sales Representative - Laval
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Montreal, QC
- Full-time
East Penn Canada is a leader in back-up power solutions for critical industries. We’re looking for a dynamic Sales Representative to join our Back-up Power team with a focus on growing our…
Added 6 hours ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling…
Added 10 hours ago
TL
Customer Service Specialist
Transx Ltd
Guelph, ON
- $50,000 to $60,000 CAD / year
- Full-time
…providers of premier integrated transportation and logistics services across North America. With 11 locations across Canada and the USA, approximately 900 company employees, and over 4,000…
Added 10 hours ago
Customer Service Representative Level 2
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Added 10 hours ago
IH
Radiology Technologist II, X-Ray (Signing Bonus Available)
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- Full-time
Department/Program: Diagnostic Radiology , Diagnostic Services & Maritime Medical Genetics
Added 15 hours ago
MC
Senior Product Manager - Brokerage Clearing and Settlement System
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Toronto, ON · North York, ON
- Full-time
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Added 15 hours ago
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Internship - Winter 2027 - Compressor Drafting Intern
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Mississauga, ON
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…transporting people and essential goods, to enabling emergency medical services, humanitarian operations, and wildfire suppression around the…
Added 17 hours ago
US
Install Foreman
University Sprinkler Systems Inc
Delta, BC
- Full-time
…Canada. We have a dedicated team of over 100 employees, offering services to over 10,000 commercial and residential clients, from Whistler to Hope, on the Sunshine Coast and on many of the…
Added 18 hours ago
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310T / 310J Licensed Truck & Coach Diesel Mechanic/Technician
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- Full-time
· Vocational or Technical Certification preferred Post Secondary degree or Technical Certifications
Added 18 hours ago
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Talent Pool - Journeyed Trade, Industrial Mechanic (Millwright)
SaskPower
Estevan, SK
- Full-time
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Added 18 hours ago
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Technical Service Engineering
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Cambridge, ON
- Full-time
Field calls about technical issues with all Shred-Tech products/services. Offer in-depth alternatives to unique issues.
Added 19 hours ago
Lead Alterations Specialist
David's Bridal
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…is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer service. Lead Alterations Specialist is a member of the store team and…
Added 20 hours ago
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Financial Crime Risk Investigative Analyst
TD
Toronto, ON
- Full-time
Act as a key resource/specialist owner or representative by providing technical subject matter expertise, analysis, or operational process support on AML/ATF and other sanctions-related…
Added 20 hours ago
M
Bilingual Customer Service Representative
Manulife
Halifax, NS · Waterloo, ON · Montreal, QC
- Full-time
Stay informed about products, services, and industry regulations to provide accurate, useful information.
Added 20 hours ago
MF
Senior Portfolio Analyst
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
…December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie…
Added 20 hours ago
CH
Care Access Representative - Edmonton
CBI Home Health
Edmonton, AB
- Full-time
CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers, operating in more than 800…
Added 20 hours ago
FH
Coordinator, Workforce Optimization Staffing Services
Fraser Health
Surrey, BC
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Fraser Health is looking for an accomplished and passionate Coordinator, Workforce Optimization Staffing Services to join our Staffing Services team. In this role you will be responsible…
Added 20 hours ago
DC
Technical Specialist, Real Property Management
Defence Construction Canada
Cold Lake, AB
- Full-time
The Technical Specialist, Real Property Management, provides real property management services to support the delivery of Client-Partner real property projects and programs. The incumbent…
Added 21 hours ago
B
Manager, Margin Lending
BMO
Toronto, ON · FCP
- Full-time
Develops and maintains an understanding of the business/group strategies and objectives, products and services, internal and external stakeholders and business processes as well as the…
Added 21 hours ago
BB
Associé(e) saisonnier(ère) des ventes au détail
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Trois-Rivières, QC
- Part-time
Technical Service Representative: Set up and connect our customers’ devices in the store and in their homes, so they can enjoy their new tech right away. Must have a valid driver’s license.

Transx Ltd

Customer Service Specialist

Guelph, ON, Canada

$50,000 to $60,000 CAD / year · Full-time

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Job details

Pay: $50,000 to $60,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Aug 11, 2026

Original job description

Customer Service Representative

Shift: Monday to Friday (08:00-17:00)

TRANSX LTD

Operating for over 50 years, the TransX Group of Companies is one of the largest Canadian providers of premier integrated transportation and logistics services across North America. With 11 locations across Canada and the USA, approximately 900 company employees, and over 4,000 trucks, trailers, and containers, our team is dedicated to building strong business relationships and providing service excellence to support our customers' business needs.

TransX Ltd has an exciting opportunity for a Customer Service Representative (CSR) to join our Operations Department. Reporting directly to the Customer Service Manager, the CSR is responsible for developing and maintaining long-lasting relationships between the organization and the customer while supporting organizational values and objectives. The incumbent promptly responds to customer needs, utilizes TMW systems to provide accurate updates, and proactively communicates any service disruptions or delays.

Building strong, professional relationships with internal operational teams, terminal personnel, drivers, and external customers is key to success in this role.

As an employee of TransX, the Customer Service Representative is expected to align with the TransX Core Values for Teamwork, Safety, Innovation, Accountability, Integrity, and Respect.

KEY RESPONSIBILITIES

Communication & Relationship Building: Provide live customer service and support. Perform live freight tracking with proactive communication regarding any service disruptions. Participate in customer calls and meetings as required to build lasting relationships.
Order Creation & Maintenance: Ensure all tenders are accurately entered into the system with all pertinent information required to service the load on time. Enter all pickup/delivery appointments, service alerts for disruptions, and additional demurrage, detention, or extra costs for billing.
Freight Balance & Service: Actively source loads when freight needs do not meet network balance. Create Level of Service (LOS) reporting, identify service gaps, and participate in on-time service improvement plans. Perform other operational duties as assigned.

SKILLS & KNOWLEDGE

Qualifications: Secondary Education required.
Experience: Logistics, supply chain, or trucking industry experience is considered a strong asset.
Technical Skills: Computer literate and proficient; experience with TMW or operational software is an asset. Knowledge of the trucking industry and associated rules/regulations (e.g., Hours of Service) is preferred.
Core Competencies:
- Excellent verbal and written communication skills for internal and external interactions.
- Superior time management and organizational skills with the ability to multitask and prioritize effectively.
- Strong analytical thinking and proactive problem-solving abilities.
- Ability to adapt to daily operational changes, manage stressful situations professionally, and make decisions with limited supervision.

BENEFITS & PERKS

WHY JOIN TRANSX?

Large, Canadian-owned company operating for over 50 years
Leading transportation and logistics services with 11 terminals across North America
Competitive compensation
Partnered training programs and learning supports

BENEFITS

Comprehensive group health benefits
RRSP company match programs
Referral bonus program
Training and tuition reimbursement

RECOGNITION PROGRAMS

Annual employee recognition & appreciation events
Years of service awards
Employee spotlights in our TransX Newsletter
Safety recognition & annual performance incentives

OTHER PERKS

Employee and Family Assistance Program (EFAP)
Encouraged work-life balance
Corporate discounts at partnered organizations (gyms, travel, clothing, equipment, etc.)
Dynamic team environment fostering professional and personal growth

TransX Ltd. is committed to building a culture of diversity, equity, and inclusion and welcomes applications from women, racialized persons, Indigenous peoples, persons with disabilities, and persons of all sexual orientations and genders.

All qualified individuals who would contribute to the further diversification of our organization are encouraged to apply. If you require accommodation for the recruitment process, please let us know at the point of application.

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More about this job

Responsibilities

The Customer Service Specialist is responsible for managing customer relationships, tracking freight, and ensuring accurate order entry within the TMW system. They must proactively communicate service disruptions and collaborate with internal teams to maintain operational efficiency.

Requirements

Candidates are required to have a secondary education, with experience in logistics or the trucking industry considered a strong asset. Proficiency in computer systems and the ability to manage stressful situations with strong communication skills are essential.

Skills

Customer service
Freight tracking
Relationship building
Order entry
TMW systems
Logistics
Supply chain
Communication
Time management
Multitasking
Analytical thinking
Problem-solving
Decision making
Operational software
Trucking industry knowledge

Benefits

Comprehensive group health benefits
RRSP company match programs
Referral bonus program
Training and tuition reimbursement
Annual employee recognition and appreciation events
Years of service awards
Safety recognition and annual performance incentives
Employee and Family Assistance Program
Corporate discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Logistics
Supply Chain
Trucking
TMW
Freight Tracking
Order Management
Transportation
Operations
Hours of Service
Data Entry
Communication
Problem Solving
Time Management
Reporting
Service Excellence
Terminal Operations
Demurrage
Detention
Level of Service

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