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Added 10 mins ago
PT
Project Coordinator I
Paladin Technologies
Ottawa, ON
- Full-time
The Project Coordinator will manage, coordinate, and execute the project plan. Participate in the delivery of all activities and manage resources for efficiency and project profitability.…
Added 10 mins ago
IP
Account Manager - Sales
Integrated Power Services
AB · Alberta, Canada
- $80,000 to $100,000 CAD / year
- Full-time
As an Account Manager, you will be an integral part of our sales team, responsible for sales growth and expanding our customer base. Leveraging your experience and expertise, you will play…
Added 10 mins ago
IP
Account Manager - Sales
Integrated Power Services
AB · Edmonton, AB
- Full-time
As an Account Manager, you will be an integral part of our sales team, responsible for sales growth and expanding our customer base. Leveraging your experience and expertise, you will play…
Added 10 mins ago
BB
Project Coordinator I
Bosch Building Technologies North America
Ottawa, ON
- Full-time
The Project Coordinator will manage, coordinate, and execute the project plan. Participate in the delivery of all activities and manage resources for efficiency and project profitability.…
Added 10 mins ago
JE
Automation Systems Designer – Mechanical (Machine Design & Robotics)
Johnson Electric
Hamilton, ON · Greater Hamilton (Burlington) Metropolitan Area
- Full-time
Providing time estimates, resource requirements, and progress updates to the Design Manager and Program Manager.
Added 10 mins ago
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Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…experiential learning opportunities. Reporting to the Tremplin Manager and the Principal Investigator, the Coordinator will contribute to the coordination, facilitation, evaluation, and…
Added 10 mins ago
AS
Senior Program Manager
Ardent SoftSol Inc.
Toronto, ON
- Contract
The Senior Director, Global Delivery Lead will oversee the successful execution of large scale programs and projects across multiple regions. This role requires a strategic thinker with a…
Added 10 mins ago
Y
Senior Global Delivery Leader (Manager)
Yochana
Toronto, ON
- Full-time
We are seeking a Senior Global Delivery Leader to establish and lead the program office for the Global Data Retention Management Program. The program will coordinate enterprise efforts to…
Added 10 mins ago
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Digital Marketing Account Manager
BoomerangFX
Mississauga, ON
- Full-time
…Growing Tech Companies two years in a row by Deloitte’s Fast 500 program ranking 6th in Canada and 23rd in North America. We are a global leader in practice management software and digital…
Added 11 mins ago
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Bellperson, Part-Time
AccorHotel
Vancouver, BC
- Part-time
Generous perks - Enjoy discounted rates at over 5,800 Accor hotels worldwide through our Colleague Travel Discount Program* food & beverage discounts, transit reimbursement program for…
Added 26 mins ago
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Produce - Manager Produce
Sobeys
Stellarton, NS
- Full-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 26 mins ago
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Produce - Clerk Produce
Sobeys
Edmonton, AB
- Full-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 26 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 26 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 27 mins ago
SG
Program Management PMO, Energy Strategy & Business Management
S&P Global
Calgary, AB
- Full-time
Responsibilities and Impact: As a Program Manager, you will leverage your high-quality execution abilities, attention to detail, and strong program management and communication skills to…
Added 1 hour ago
TC
Strategic Initiatives Coordinator (Innovation)
The Corporation of the Town of Ajax
Ajax, ON · Town Hall
- Full-time
Reporting to the Manager of Strategic Initiatives, the Strategic Initiatives Coordinator (Innovation) serves as the Corporation’s subject-matter expert and internal catalyst for operational…
Added 1 hour ago
SC
Part Time Front End Supervisor - Admirals Thrifty Foods
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
- Part-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 1 hour ago
SC
Full Time Supervisor Front End - Admirals Thrifty Foods
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
- Full-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 1 hour ago
Produce - Assistant Department Manager Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Fort Saskatchewan, AB
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 1 hour ago
Produce - Clerk Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Edmonton, AB
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 1 hour ago
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Manager, Implementation (Remote, Canada)
GoCanvas
Remote, Canada
- Full-time
- Remote
Strong project and program management skills, with experience defining and scaling repeatable delivery processes.
Added 1 hour ago
TS
Community Services Caseworker
The Salvation Army Canada and Bermuda Territory
Victoria, BC
- Full-time
Contribute to the development of administrative frameworks and best practices for program delivery, including new and innovative approaches to programming and community involvement,…
Added 3 hours ago
Produce - Manager Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Stellarton, NS
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 3 hours ago
Manufacturing Engineering Manager
I M P Group International Inc.
Amherst, NS
Reporting to the Vice President of Operations/General Manager, the Manufacturing Engineering Manager is responsible for leading the manufacturing engineering function to support safe,…
Added 5 hours ago
BC
Registered Nurse - CCU
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.

Transx Ltd

Customer Service Specialist

Guelph, ON, Canada

$50,000 to $60,000 CAD / year · Full-time

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Job details

Pay: $50,000 to $60,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Aug 11, 2026

Original job description

Customer Service Representative

Shift: Monday to Friday (08:00-17:00)

TRANSX LTD

Operating for over 50 years, the TransX Group of Companies is one of the largest Canadian providers of premier integrated transportation and logistics services across North America. With 11 locations across Canada and the USA, approximately 900 company employees, and over 4,000 trucks, trailers, and containers, our team is dedicated to building strong business relationships and providing service excellence to support our customers' business needs.

TransX Ltd has an exciting opportunity for a Customer Service Representative (CSR) to join our Operations Department. Reporting directly to the Customer Service Manager, the CSR is responsible for developing and maintaining long-lasting relationships between the organization and the customer while supporting organizational values and objectives. The incumbent promptly responds to customer needs, utilizes TMW systems to provide accurate updates, and proactively communicates any service disruptions or delays.

Building strong, professional relationships with internal operational teams, terminal personnel, drivers, and external customers is key to success in this role.

As an employee of TransX, the Customer Service Representative is expected to align with the TransX Core Values for Teamwork, Safety, Innovation, Accountability, Integrity, and Respect.

KEY RESPONSIBILITIES

Communication & Relationship Building: Provide live customer service and support. Perform live freight tracking with proactive communication regarding any service disruptions. Participate in customer calls and meetings as required to build lasting relationships.
Order Creation & Maintenance: Ensure all tenders are accurately entered into the system with all pertinent information required to service the load on time. Enter all pickup/delivery appointments, service alerts for disruptions, and additional demurrage, detention, or extra costs for billing.
Freight Balance & Service: Actively source loads when freight needs do not meet network balance. Create Level of Service (LOS) reporting, identify service gaps, and participate in on-time service improvement plans. Perform other operational duties as assigned.

SKILLS & KNOWLEDGE

Qualifications: Secondary Education required.
Experience: Logistics, supply chain, or trucking industry experience is considered a strong asset.
Technical Skills: Computer literate and proficient; experience with TMW or operational software is an asset. Knowledge of the trucking industry and associated rules/regulations (e.g., Hours of Service) is preferred.
Core Competencies:
- Excellent verbal and written communication skills for internal and external interactions.
- Superior time management and organizational skills with the ability to multitask and prioritize effectively.
- Strong analytical thinking and proactive problem-solving abilities.
- Ability to adapt to daily operational changes, manage stressful situations professionally, and make decisions with limited supervision.

BENEFITS & PERKS

WHY JOIN TRANSX?

Large, Canadian-owned company operating for over 50 years
Leading transportation and logistics services with 11 terminals across North America
Competitive compensation
Partnered training programs and learning supports

BENEFITS

Comprehensive group health benefits
RRSP company match programs
Referral bonus program
Training and tuition reimbursement

RECOGNITION PROGRAMS

Annual employee recognition & appreciation events
Years of service awards
Employee spotlights in our TransX Newsletter
Safety recognition & annual performance incentives

OTHER PERKS

Employee and Family Assistance Program (EFAP)
Encouraged work-life balance
Corporate discounts at partnered organizations (gyms, travel, clothing, equipment, etc.)
Dynamic team environment fostering professional and personal growth

TransX Ltd. is committed to building a culture of diversity, equity, and inclusion and welcomes applications from women, racialized persons, Indigenous peoples, persons with disabilities, and persons of all sexual orientations and genders.

All qualified individuals who would contribute to the further diversification of our organization are encouraged to apply. If you require accommodation for the recruitment process, please let us know at the point of application.

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More about this job

Responsibilities

The Customer Service Specialist is responsible for developing and maintaining strong relationships with customers while providing live freight tracking and support. They must ensure accurate order entry into TMW systems and proactively communicate any service disruptions or delays.

Requirements

The role requires a secondary education and proficiency in computer systems, with experience in logistics or the trucking industry considered a strong asset. Candidates should possess excellent communication skills, the ability to multitask, and a proactive approach to problem-solving.

Skills

Customer service
Freight tracking
Relationship building
Order entry
TMW systems
Logistics
Supply chain
Time management
Multitasking
Analytical thinking
Problem-solving
Communication skills
Operational software
Data entry

Benefits

Comprehensive group health benefits
RRSP company match programs
Referral bonus program
Training and tuition reimbursement
Annual employee recognition and appreciation events
Years of service awards
Employee and Family Assistance Program
Corporate discounts

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Transportation
Customer Service
TMW
Freight Tracking
Supply Chain
Trucking
Order Management
Data Entry
Operations
Service Excellence
Hours of Service
Demurrage
Detention
Level of Service
Reporting
Communication
Problem Solving
Time Management
Multitasking

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