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accommodation services manager

  • Bracebridge, ON, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Overview

Languages

English

Education

  • Bachelor's degree

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Rural area
  • Remote location
  • Hotel, motel, resort

Responsibilities

Tasks

  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Negotiate with suppliers for the provision of materials and supplies
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Arrange for and oversee maintenance activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Establish work schedules
  • Manage events
  • Organize and maintain inventory

Supervision

  • 3-4 people

Credentials

Certificates, licences, memberships, and courses

  • First Aid Certificate
  • CPR Certificate

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for youths

  • Participates in a government or community program or initiative that supports youth employment
  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth
More about this job

Responsibilities

Develop and implement daily operating policies, recruit and supervise staff, negotiate with suppliers and clients, and perform front desk duties. Coordinate maintenance, resolve customer concerns, assist guests with special needs, manage schedules and events, and maintain inventory.

Requirements

A bachelor's degree and 2 to less than 3 years of experience are specified. First Aid and CPR certificates are listed, and the role supervises 3–4 people.

Skills

  • Policy Development
  • Staff Recruitment
  • Staff Supervision
  • Supplier Negotiation
  • Client Negotiation
  • Front Desk Operations
  • Maintenance Coordination
  • Customer Complaint Resolution
  • Guest Assistance
  • Work Scheduling
  • Event Management
  • Inventory Management
  • First Aid
  • CPR

Visa sponsorship

Not detected in the job text

Categories

  • Hospitality
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Accommodation Services
  • Hotel
  • Motel
  • Resort
  • Hospitality
  • Daily Operations
  • Policy Development
  • Staff Recruitment
  • Staff Supervision
  • Supplier Negotiation
  • Client Negotiation
  • Front Desk
  • Maintenance
  • Customer Complaints
  • Guest Services
  • Special Needs Assistance
  • Work Scheduling
  • Event Management
  • Inventory Management
  • First Aid Certificate
  • CPR Certificate
  • Youth Employment
  • On-the-Job Training
  • Mentorship
  • Rural Area
  • Remote Location

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