Jobs in Canada

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Added 3 hours ago
J
Senior Maintenance Manager
JLL
Edmonton, AB
- Full-time
…matter expert in maintenance, workplace safety, and data driven management and leadership. A background in material handling equipment systems/applications, packaging automation,…
Added 4 hours ago
EP
E-Commerce fulfillment & Customer Care Specialist
ENERGY POWERSPORTS
Oakville, ON
- Full-time
Role Description This full-time, on-site E-Commerce Fulfillment & Customer Care Specialist role is based at our Oakville, ON location. The specialist will process online orders, participate…
Added 6 hours ago
CI
Director, Dulux Stores - Ontario & Western Canada
Canadian Industries Limited
Vaughan, ON
- Full-time
Drive consistent, customer-focused execution across the store network, including service standards, store readiness, order fulfilment, merchandising, promotions and key business initiatives.
Added 16 hours ago
HM
Demand Planning Analyst
Highline Mushrooms
Leamington, ON
- $75,000 to $95,000 CAD / year
- Full-time
Analyse customer promotional activity, pounds sold, dollar spend and fulfilment.
Added 23 hours ago
N
Operation Technician - NH3 Class 1 or 3 License
Nutrien
Maymont, SK
- Full-time
Order fulfilment and delivery: Draw stock to fill customer orders and make deliveries, or coordinate shipments with the transportation organization
Added 23 hours ago
B
Human Resources Assistant
Baycrest
Toronto, ON
- Full-time
The individual in this role is required to be on-site 5 days per week
Added 1 day ago
CS
Outside Sales and Business Development Represenative - French Speaking
Corrosion Service Company Limited
Markham, ON
- Full-time
…Eastern Canada and the USA. If you have a passion for building customer relationships, solving problems, and generating revenue in the industrial/energy sector, this is your opportunity to…
Added 1 day ago
HA
Guest Service Representative (Full Time)
Homes Alive Pets Internal Job Board
Edmonton, AB
- Full-time
Time Management & Attention to Detail. Stays on top of tasks and completes them accurately.
Added 1 day ago
HA
Guest Service Representative (Full Time)
Homes Alive Pets
Edmonton, AB
- Full-time
Time Management & Attention to Detail. Stays on top of tasks and completes them accurately.
Added 1 day ago
HA
Customer Service Representative (Full Time)
Homes Alive Pets
Edmonton, AB
- Full-time
Customer Service Representatives are the first point of contact for our guests and strive to ensure every guest has a positive experience. This is a generalist role: Customer Service…
Added 1 day ago
I
Fulfillment Operations Coordinator (Overnight) - Receiving
IKEA
Calgary, AB
- Full-time
…replenishment of goods/orders within the agreed time with the customer in…
Added 1 day ago
CI
General Operations Technician - MyMedi
Curaleaf International
Brampton, ON
- $20.5 CAD / hour
- Full-time
Reporting to the My Medi Operations Supervisor, you will play an important role in supporting the day-to-day fulfilment and distribution of medical cannabis products to patients. This will…
Added 1 day ago
R
RBC Open House Financial Planning- EN
RBC
Montreal, QC
- Full-time
Come meet us, you will have the opportunity to discover our financial planning platform as well as our management team !
Added 1 day ago
RB
RBC Open House Financial Planning
Royal Bank of Canada
Montreal, QC
- Full-time
Come meet us, you will have the opportunity to discover our financial planning platform as well as our management team !
Added 2 days ago
TH
Order Fulfilment Associate Part Time (HALIFAX)
The Home Depot
Halifax, NS
- Part-time
…Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone calls and the ability to…
Added 2 days ago
TH
Order Fulfilment Associate Part Time (HALIFAX)
The Home Depot Canada
Halifax, NS
- Part-time
…Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone calls and the ability to…
Added 2 days ago
R
RBC Open House Financial Planning | Wednesday January 13th, 2027
RBC
Montreal, QC
- Full-time
Come meet us, you will have the opportunity to discover our financial planning platform as well as our management team !
Added 2 days ago
JE
Production Shift Leader
Johnson Electric
Stratford, ON · Canada - PM Stratford (General)
- Full-time
…operations. Your expertise in production leadership, people management, safety, quality, and continuous improvement will be essential to achieving operational targets while maintaining a…
Added 2 days ago
N
Technical Solutions Lead
Norcada
AB · Edmonton, AB
- Full-time
Support client management and long-term relationships, including coordinating fulfilment and after-sales support.
Added 2 days ago
N
Technical Solutions Lead
Norcada
AB · Edmonton, AB
- Full-time
Support client management and long-term relationships, including coordinating fulfilment and after-sales support.
Added 2 days ago
TS
Account Manager
Three Ships Beauty
Remote, Canada
- $75,000 to $100,000 CAD / year
- Full-time
- Remote
3 to 5 years of experience in sales or account management, with a focus on retailer-specific sales goals.
Added 2 days ago
TS
Account Manager
Three Ships
Toronto, ON
- $75,000 to $100,000 CAD / year
- Full-time
3 to 5 years of experience in sales or account management, with a focus on retailer-specific sales goals
Added 2 days ago
Warehouse Associate
Westerkirk
Calgary, AB
Accurately complete routine documentation required for order fulfilment
Added 2 days ago
IF
Manager, Service Delivery – Western Region
Intact FC
Calgary, AB
- Full-time
…established service delivery practices centred on dependable, customer-focused support, end-user experience and measurable service improvement. You will play a critical role in defining and…
Added 2 days ago
TO
Coordinator, Gift Processing
The Ottawa Food Bank
Ottawa, ON
- Full-time
Maintain campaign records and administer pledge-related activities, including monthly gift setup, fulfilment tracking, donor updates, payment exception handling, adjustments, and…

Tree Island Steel

Customer Service Representative

Richmond, BC, Canada

Salary Range: $57,268 - $60,922

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Pay: Salary Range: $57,268 - $60,922
Experience: Minimum of 2–3 years of customer service experience working within an ERP-driven environment (e.g.
Posting language: English
Posted: Oct 23, 2026

Original job description

COMPANY BACKGROUND

Tree Island Steel Ltd. (“Tree Island Steel” or the “Company”) is a publicly listed company whose shares are traded on the Toronto Stock Exchange under the symbol TSL. Headquartered in Richmond, British Columbia, since 1964, Tree Island Steel, through its three operating facilities in Canada and the United States, produces wire products for a diverse range of industrial, residential construction, commercial construction, agricultural, and specialty applications. Its products include bright wire; a broad array of fasteners, including packaged, collated and bulk nails; stucco reinforcing products; concrete reinforcing mesh; fencing and other fabricated wire products. The Company markets these products under the Tree Island®, Halsteel®, True-Spec®, K-Lath®, TI-Wire® and Tough Strand® brand names. Tree Island Steel operates in Canada under Tree Island Industries Ltd and in the United States under Tree Island Wire (USA) Inc.

ROLE OVERVIEW

We are seeking a Customer Service Representative (CSR) responsible for coordinating and processing customer orders and handling inquiries, complaints, and invoicing issues to meet both customer and company requirements. The CSR will leverage advanced ERP and business software systems to ensure efficient order management, data accuracy, and seamless communication between internal departments and customers. This position requires strong communication, organizational, and technical skills to deliver exceptional service and maintain a professional company image.

This role requires membership in the MoveUP Union, Local 378.

Salary Range: $57,268 - $60,922

RESPONSIBILITIES

Process customer inquiries and orders accurately and efficiently using the company’s ERP and order management systems.
Provide timely information to internal and external customers regarding product specifications, lead-times, pricing, inventory availability, and delivery details.
Utilize strong communication and interpersonal skills to support customer relationships and ensure customer satisfaction.
Collaborate across departments to support order accuracy, fulfilment, and invoicing resolution.
Process, expedite/de-expedite and co-ordinate customer orders and inquiries to customer order required dates, while exceeding our customers' expectations.
Handle customer complaints, credits & debits, and invoicing problems with professionalism and attention to detail.
Support software integrations and data transfers between ERP, CRM, and order management systems (e.g., Esker or similar platforms).
Perform daily invoicing and maintain up-to-date pricing and customer files.
Provide inside sales support to the Sales and Marketing team.
Work closely with the Scheduling and Operations teams to monitor work in process, follow up proactively on order or production issues, and participate in the daily shortage meeting.
Contribute to continuous improvement by identifying process and system enhancement opportunities.
Other duties as assigned.

PROFESSIONAL REQUIREMENTS AND QUALIFICATIONS

Completion of post-secondary education in Business, Sales, or Marketing is desirable.
Minimum of 2–3 years of customer service experience working within an ERP-driven environment (e.g. QAD, SAP, Oracle, JD Edwards, or similar).
Experience with Esker Order Management or comparable automated order processing software preferred.
Strong technical aptitude with Microsoft Office Suite, Microsoft 365 - especially Outlook, Excel (formulas, pivot tables, macros).
Proven ability to work with software integrations and data management tools.
Exceptional written and verbal communication skills in English; ability to compose professional correspondence and convey information clearly.
Bilingual fluency in French and/or Spanish is considered an asset.
Demonstrated ability to manage competing priorities in a fast-paced environment.
Strong data entry accuracy
Self-motivated, dependable, and eager to learn new concepts, systems, and technologies.
Team-oriented, adaptable, and committed to excellence in customer service.

OUR PHILOSOPHY

Our brands are built on the reputation that Tree Island Steel has earned as a manufacturer of premium wire products. Quality is engrained in our culture, and it’s this dedication to quality that sets us apart. We believe True Craftmanship Endures.

OUR CORE VALUES

Our Culture is rooted in our core values and guiding principles:

Safety & Efficiency: We take actions to maintain a safe and respectful workplace, always looking for ways to simplify and optimize our approach.
Resiliency & Adaptability: We grow stronger through challenges, learn from our mistakes, embrace change, and are flexible when faced with adversity.
Problem-Solving & Lifelong Learning: We never stop asking questions and seeking answers. We continuously expand our learning to gain new skills and expertise, sharing

WHY JOIN US

Safety is our # 1 priority
Comprehensive Benefits (Health, Vision, Dental)
Retirement – Matching RRSP
Service Recognition Awards
Exciting Company Social Events

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Customer Service Representative is responsible for coordinating and processing customer orders while managing inquiries, complaints, and invoicing issues. They will collaborate with internal departments to ensure order accuracy and provide inside sales support using ERP and business software systems.

Requirements

Candidates should have 2-3 years of customer service experience in an ERP-driven environment and strong technical proficiency in Microsoft Office. Post-secondary education in Business, Sales, or Marketing is considered desirable for this role.

Skills

Customer service
ERP systems
Order management
Data entry
Microsoft Office Suite
Microsoft 365
Excel
Communication skills
Problem solving
Invoicing
Technical aptitude
Data management
Inside sales support
Process improvement
Attention to detail

Benefits

Health insurance
Vision insurance
Dental insurance
Retirement matching RRSP
Service recognition awards

Visa sponsorship

Not detected in the job text

Keywords

Customer Service Representative
ERP
QAD
SAP
Oracle
JD Edwards
Esker
Order Management
Microsoft Office
Microsoft 365
Outlook
Excel
Pivot tables
Macros
Data entry
Inside sales
Manufacturing
Wire products
Invoicing
CRM
MoveUP Union
Richmond
British Columbia
Inventory management
Process improvement

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Jobs in Canada