Digital Project Manager

Role Overview

Treefrog is seeking a Digital Project Manager to join our team on a full-time basis to fill an existing role.

This role sits at the centre of our delivery operations, ensuring client projects are planned, executed, and handed off on time, on budget, and within agreed scope. You will serve as the primary project lead across a portfolio of digital engagements managing timelines, resources, risks, and stakeholder communications from kickoff to completion.

The Digital Project Manager works cross-functionally with Design, Development, Digital Marketing, and Client Services to keep projects on track and clients informed throughout every phase of delivery.

Key Responsibilities

Project Planning & Delivery

• Initiate, plan, manage, and execute digital projects from concept to completion - on time, on budget, and within agreed scope
• Build and maintain detailed project schedules with tasks, milestones, durations, resource assignments, billing dates, and effort tracking
• Monitor project progress against plans, flag risk areas proactively, and escalate issues when needed
• Ensure scope is clearly defined, agreed upon, and adhered to throughout the project lifecycle
• Maintain accurate, accessible project documentation at every stage

Client & Stakeholder Management

• Serve as a key point of contact for clients throughout project delivery - communicating proactively and managing expectations with clarity and professionalism
• Build strong client relationships grounded in trust, transparency, and responsiveness
• Provide input to proposals, SOWs, and estimates based on project specifications and team capacity
• Support the Client Services and Sales teams with scoping questions, process explanations, and project feasibility assessments
• Update leadership on project progress, produce status reports, and flag risk areas early

Resource & Process Management

• Manage resource workloads and scheduling in collaboration with PMO colleagues, ensuring appropriate prioritization across projects
• Identify process gaps and contribute to improvements by defining, recommending, and implementing new workflows or tools
• Produce clear progress reports and status updates for internal leadership
• Evaluate and adopt new project management tools and functionalities as the agency’s needs evolve

Cross-Functional Collaboration

• Works closely with:
• • Design & Creative
  • Development
  • Digital Marketing
  • Client Services
  • Sales

Required Skills & Experience

• 3+ years of hands-on project management experience in a digital agency or technology company
• Post-secondary education in Project Management, or a PMP designation (or equivalent experience)
• Strong working knowledge of project management platforms such as Wrike, Scoro,  Jira, MS Project, or similar tools
• Proficiency in MS Office and G Suite
• Proven ability to manage multiple client projects and relationships simultaneously without losing quality or attention to detail
• Outstanding written and verbal communication skills - professional, clear, and client-ready
• Experience writing and defining scope documentation, SOWs, and project budgets
• Solid understanding of risk management and quality assurance processes
• Ability to prepare and interpret Gantt charts, project schedules, and step-by-step action plans
• Comfortable working in a cross-functional environment and adapting quickly to shifting priorities
• Working knowledge of digital channels and deliverables (web, apps, social media, digital marketing)
• Sales and business analysis experience considered an asset

Tools & Platforms

• Project management: Wrike, Scoro, Jira, MS Project, or similar
• MS Office Suite (Word, Excel, PowerPoint)
• G Suite (Gmail, Google Docs, Sheets, Drive)
• Communication & collaboration tools (Slack, Zoom, etc.)

What We Offer You

• Remote-first work with quarterly in-person attendance at company "State of the Union" held in the GTA region
• Working hours 9-5 pm EST, Monday to Friday
• Salary Range - $70,000-$90,000
• Generous progressive paid time off (PTO) that rewards your loyalty: starting at 10 days in your first year, expanding to 15 days in year two, 20 days by year six, and reaching 25 days after a decade of service. 
• 8 Flex Days a year for all that "life stuff" because we know appointments, errands, and unexpected moments don't always wait for the weekend.
• Comprehensive group benefits plan 
• Diverse clientele and project types

Interview Structure

Stage 1: Initial Screen (30 mins) – A quick virtual chat with HR to align on your experience, location, and salary expectations.

Stage 2: Technical Interview (60 mins) – A deep dive with the Sr. Director, Client Service and Director, Operations into your Project Management expertise.

Stage 3: Final Conversation (45 mins) – A final chat with the Executive Team to align on vision and culture.

Note to Candidates: In compliance with Ontario ESA, all candidates who complete an interview will be notified of our hiring decision within 45 days of their final interview.

Other Notes:

Please note that we may use AI-based tools to help review and assess applications during our hiring process. These tools support our team, and final decisions are made by a human reviewer.

Treefrog is an equal opportunity employer. We encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.