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Production Tech

  • Chambly, QC, Canada
  • Trek Store Chambly, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Job details

Job type
Full-time
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

A bit about us 

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Location

Trek Store Chambly

Job Description

As a Trek Production Technician, no one day is the same as the last. This job is all about keeping bikes running flawlessly and building relationships so their owners love riding them. We are looking for a skilled technician who will complete more than 50% of the total repairs for the team. This Lead Technician role focuses on repairing bikes quickly and consistently, while keeping accuracy and quality a top priority. The team and our customers will be trusting you with the most complex repairs. This role requires elevated technical skills as well as communication, leadership, and problem solving.

What you’ll experience on the job:

  • Flexible work schedule

  • Opportunity for increased pay based on efficiency and production level

  • Minimal interaction with customers

  • Access to a full complement of the industry’s best tools

  • Potential for paid travel to other US based Trek Stores

What you’ll bring to the team

  • Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task

  • Fantastic hospitality - a warm, approachable manner, great listening skills, and a drive to help in any way you can - even on the toughest, busiest days

  • Top-notch communication skills

  • Impressive attention to detail and a love for tinkering ‘til you figure it out

  • Eagerness to learn the ins and outs of servicing bicycles

  • A desire to continually learn proper service methods and new technologies

Trek Benefits:

  • Flexible and fun company culture
  • Supplemental health care
  • Dental insurance, Vision insurance
  • Free Life insurance & optional term life insurance
  • Competitive vacation package
  • RRSP matching plan
  • 12 weeks of maternity leave with 100% pay
  • Flexible holiday schedule – 9 statutory holidays
  • Employee discounts on all product
More about this job

Responsibilities

The Production Technician is responsible for performing complex bicycle repairs and maintenance to ensure high-quality service for customers. This role involves completing the majority of the team's repairs while maintaining efficiency and accuracy.

Requirements

Candidates must possess elevated technical skills in bicycle servicing and a strong ability to solve complex mechanical problems. Excellent communication, leadership, and a team-focused, hospitable attitude are required for success in this role.

Skills

  • Bicycle repair
  • Technical troubleshooting
  • Communication
  • Leadership
  • Problem solving
  • Attention to detail
  • Hospitality
  • Customer service
  • Mechanical aptitude
  • Time management

Benefits

  • Supplemental health care
  • Dental insurance
  • Vision insurance
  • Free life insurance
  • Optional term life insurance
  • Competitive vacation package
  • RRSP matching plan
  • 12 weeks of maternity leave with 100% pay
  • Flexible holiday schedule
  • Employee discounts

Visa sponsorship

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Categories

  • Retail
  • Trades
  • Customer Service & Support

Keywords

  • Bicycle repair
  • Production technician
  • Mechanical maintenance
  • Trek
  • Retail
  • Customer service
  • Technical support
  • Bicycle technology
  • Service methods
  • Troubleshooting
  • Quality control
  • Teamwork
  • Hospitality

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