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Tremco CPG Inc.

Senior Technical Support Specialist

Toronto, ON, Canada

Pay: The salary range for applicants in this position generally ranges between $110,854 and $138,570 plus incentive compensation.
Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

Apply About employer

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Original job description

Sr Technical Support Specialist -EIFS Construction Products

Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands - including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc. and Weatherproofing Technologies Canada - to deliver comprehensive, integrated building systems. With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.

GENERAL PURPOSE OF THE JOB:

The Sr Technical Specialist EIFS maintains core product line building code compliance, ensures new products and systems are code compliant, participates in internal product and system development teams, answers project specific questions, reviews project drawings to make recommendations, works with third party testing facilities and is heavily involved in industry organizations that help shape industry standards. This position has a significant focus on supporting Dryvit EIFS products and systems in Canada.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Recommend and approve Product Line application policies within technical literature.
Answers project-specific questions. Review project drawings and make recommendations.
Coordinate 3rd party testing certification/approvals.
Recommend project or product specific testing, interpret results, and make recommendations based on finding.
High level of understanding of testing methods/techniques for Laboratory/Field Testing.
Present a comprehensive understanding of testing methods to confirm varying compatibility among materials.
Develop and review of product literature, application instruction, and the maintenance and updating of field training manuals.
Comprehensive understanding of applicable Building Code requirements related to EIFS and other types of façade systems.
Write, review, and make recommendations for letters of installation and job parameters along with detailed drawings to help make the sale.
Formally respond to inquiries in written form based on sound engineering judgement.
Provide technical training to internal and external customers focused on façade systems, code requirements, test methods, and application of relevant Tremco systems.
Effectively collaborate with internal and designated external customers.
Assure product performance through reviewing and making recommendations for proper use and field application.
Master assigned core product line technology to include writing policy.
Actively able to train/mentor new employees.
Demonstrate a high level of critical thinking and problem-solving skills.
Demonstrate a high level of understanding of building science principles.

EDUCATION:

Bachelor’s degree in science, Civil Engineering, Construction Management or similar field required; High School Diploma or GED and 15+ years related experience required, in lieu of college degree.

EXPERIENCE:

7+ years of Civil Engineering, Architectural, Building Envelope, Building Science, Construction Consulting, Construction industry or similar experience.
Strong consideration will be given to candidates with experience in the field (job-site-related experience).
Expertise with Canadian codes related to EIFS, system fire performance, air/water resistive barrier systems.
Strong background in understanding building science principles and performing related wall assembly analyses for a diversity of wall systems.

CERTIFICATES, LICENSES, REGISTRATIONS:

OHSA 10 Preferred but not required
Engineer-in-Training Certification Preferred but not required
Licensed Engineer or Registered Architect Preferred but not required

OTHER SKILLS AND ABILITIES:

Experience with Auto CAD (preferred) Word, Excel, and Bluebeam.
Experience with hygrothermal modeling software preferred, but not required (WUFI, THERM, etc.)
Ability to manage multiple priorities.
Effective team player.
Self-motivated.
Excellent written and verbal communication skills.
Ability to travel up to 10% in the North America region.
Mentoring/Training.

BENEFITS AND COMPENSATION:

The salary range for applicants in this position generally ranges between $110,854 and $138,570 plus incentive compensation. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.

The Company offers a variety of benefits to its employees, including but not limited to Extended Health and Dental insurance starting day one of employment without paying premiums, Paid Company Holidays, paid time off, Group Retirement Savings Program with a company match, defined Benefit Pension Plan, Performance Based Bonus eligibility, Health & Fitness Subsidy, and access to company Employee Assistance Programs.

All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Apply About employer

More about this job

Responsibilities

Maintain and develop code-compliant EIFS products and systems, review project drawings, answer technical inquiries, coordinate testing and certifications, and recommend appropriate product applications. Prepare technical literature and written guidance, train internal and external customers, and collaborate with product teams and industry organizations to support façade system performance.

Requirements

Requires a bachelor’s degree in science, civil engineering, construction management, or a similar field, or a high school diploma/GED with 15 or more years of related experience in lieu of a degree. Candidates need at least 7 years of relevant experience, expertise in Canadian EIFS codes and building science, and strong communication and problem-solving skills; AutoCAD, OHSA 10, engineering-in-training credentials, professional licensure, and hygrothermal modeling experience are preferred or advantageous.

Skills

EIFS and Façade Systems
Canadian Building Codes
Building Science
Civil Engineering
Wall Assembly Analysis
Fire Performance
Air and Water-Resistive Barrier Systems
Laboratory and Field Testing
Technical Writing
Project Drawing Review
Product Development
AutoCAD
Microsoft Word and Excel
Bluebeam
Hygrothermal Modeling
Training and Mentoring

Benefits

Extended Health Insurance
Dental Insurance
Paid Company Holidays
Paid Time Off
Group Retirement Savings Program With Company Match
Defined Benefit Pension Plan
Performance-Based Bonus Eligibility
Health and Fitness Subsidy
Employee Assistance Programs

Visa sponsorship

Not detected in the job text

Keywords

EIFS
Dryvit
Façade Systems
Building Envelope
Canadian Building Codes
Building Science
Civil Engineering
Construction Management
Wall Assembly Analysis
Fire Performance
Air-Resistive Barriers
Water-Resistive Barriers
Laboratory Testing
Field Testing
Third-Party Testing
Product Certification
Technical Literature
Application Instructions
Project Drawing Review
Product Development
AutoCAD
Microsoft Word
Microsoft Excel
Bluebeam
WUFI
THERM
OHSA 10
Engineer-in-Training
Registered Architect
Technical Training

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