Director of Human Resources

Company Description Trenton Cold Storage (TCS), established in 1902 in Trenton, Ontario, is a long-standing leader in temperature-controlled storage with over 120 years of experience. Now recognized as one of the top 20 cold chain logistics providers in North America, TCS operates state-of-the-art facilities in Trenton, Toronto, Calgary, Edmonton, and Moncton. The company delivers comprehensive cold chain solutions, including freezer, cooler, and ambient storage, specialized product handling, and customized services for diverse client needs. TCS is committed to sustainability, innovation, and quality, serving as a trusted partner in the global food supply chain. Team members at TCS contribute to ensuring safe and efficient storage and distribution of temperature-sensitive products that connect food to families worldwide.

Role Description The Director of Human Resources is a full-time, on-site role based in Trenton, ON. This role oversees the development, implementation, and continuous improvement of HR strategies, policies, and programs that support TCS’s business goals and people-focused culture. Day-to-day responsibilities include leading HR operations, guiding recruitment and talent management initiatives, managing performance review processes, and ensuring fair and consistent application of HR policies. The Director of Human Resources will handle complex employee relations matters, advise leaders on organizational development, and partner with management to foster an inclusive, safe, and compliant work environment. The role also requires monitoring labor and employment law developments, ensuring compliance, and recommending proactive changes to HR practices and training.

Qualifications

• Demonstrated expertise in Human Resources (HR) leadership, including strategic HR planning and team management.
• Strong knowledge of HR Policies and procedures, with experience designing, implementing, and communicating policy frameworks.
• Advanced skills in Employee Relations, including conflict resolution, coaching, and supporting a respectful, inclusive workplace.
• Experience in Performance Management, including goal setting, evaluation processes, feedback systems, and development plans.
• Solid understanding of Labor and Employment Law, particularly Canadian and provincial regulations, with a track record of ensuring compliance.
• Proven ability to partner with senior leadership, influence decisions, and drive organizational change in a logistics, warehousing, or similar environment.
• Excellent written and verbal communication skills, with the ability to present information clearly to diverse audiences.
• Strong analytical, problem-solving, and decision-making abilities, with attention to detail and confidentiality.
• Bachelor’s degree in Human Resources, Business Administration, or related field; CHRP/CHRL or equivalent HR certification is an asset.
• Experience leading HR functions in multi-site operations is preferred.