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Added 27 mins ago
S
Senior Account Manager
SoTalent
Toronto, ON
- Full-time
We are looking for a Key Account Manager to lead the development and execution of strategic business plans for major retail and commercial accounts. In this role, you will be responsible…
Added 27 mins ago
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Portfolio Administrator
Aviso
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
Reporting to the Senior Manager, MAP Trading, the Portfolio Administrator is responsible for the daily portfolio administration of Credential's Separately Managed Account (SMA) programs and…
Added 27 mins ago
A
Senior Analyst, Fund Reporting
Aviso
Toronto, ON
- $83,000 to $100,000 CAD / year
- Full-time
Reporting to the Manager, Fund Reporting and Administration, the Senior Analyst, Fund Reporting will participate in all financial and regulatory reporting of Northwest & Ethical Investments…
Added 27 mins ago
KC
Senior Manager - IT ICFR
KPMG Canada
Ottawa, ON
- Full-time
Our Technology Risk Consulting services team is growing and we are looking for Senior Manager to join our team in Toronto. The Technology Risk Consulting practice provides a variety of…
Added 27 mins ago
A
Security GRC Specialist
Aviso
Toronto, ON
- $105,000 to $125,000 CAD / year
- Full-time
Support the development and maintenance of cybersecurity risk register KPI monitoring and reporting
Added 27 mins ago
A
Service Designer, Temporary
Aviso
Vancouver, BC
- Contract
…improve employee and customer experiences. You understand the business value of being customer-centric and apply design methodologies to identify problems, build empathy, and explore future…
Added 28 mins ago
Manager, GCEC & VA SSI Supervision
Scotiabank
Toronto, ON
…coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the…
Added 28 mins ago
E
Senior Portfolio & Program Manager, Operational Technology & Engineering
Equinix
Toronto, ON
- Full-time
Strong financial acumen, including budget ownership and business case development
Added 43 mins ago
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Product Owner - Asset Management, Temporary
Aviso
Toronto, ON
- Full-time
2+ years' experience as a Product Owner or Manager, ideally in a fast-paced, Agile development environment
Added 43 mins ago
RB
Manager, Digital Product Marketing - RBC Direct Investing
Royal Bank of Canada
Toronto, ON
- Full-time
As Manager, Digital Product Marketing, you will be a key product marketer on the Digital Marketing team, responsible for the web experience and content transformation of RBC Direct…
Added 43 mins ago
Clerk Grade 2, Building Safety Systems
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Toronto Community Housing Corporation (“TCHC”) is the largest social housing provider in Canada and the second largest in North America. We are wholly owned by the City of Toronto and…
Added 57 mins ago
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Account Service Manager - Toronto (CN Bilingual)
Geek+
Toronto, ON
- Full-time
Support customers on various project requests, such as spare part demands. Offer prompt services to customers and manage business processes accordingly.
Added 58 mins ago
CM
Associate, Advisory (Toronto)
ClearBlue Markets
Toronto, ON
- Full-time
…offset strategies to drive real climate impact. With offices in Toronto, Amsterdam, and Calgary, our team blends deep policy expertise, trading experience, and technology to support…
Added 58 mins ago
A
System Access Administrator
Aviso
Vancouver, BC
- $55,000 to $65,000 CAD / year
- Full-time
Reporting to the Senior Manager, Technology Support Services, the Systems Access Administrator is responsible for providing access to our Broadridge/Dataphile system to our external…
Added 58 mins ago
BO
Senior Product Manager, Corporate and Structured Lending
Bank of China (Canada)
Toronto, ON
- Full-time
We are seeking an experienced Senior Product Manager, Corporate & Structured Lending to lead the development, management, and governance of the Bank’s corporate lending products within our…
Added 1 hour ago
T
Actuarial Analyst II
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
T
Vendor Manager II
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
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Senior Finance Analyst
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
T
Software Engineer III
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
T
Software Engineer II
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
CT
Senior Procurement Analyst
Canadian Tire Corporation
Toronto, ON
- Full-time
…execution of savings opportunities for a targeted portfolio of business…
Added 1 hour ago
Business Controls Officer
Scotiabank
Montreal, QC
As a Business Controls Officer you contribute to the success of Regulatory Controls and the Canadian Branch Network by conducting independent and rigorous reviews to support Global…
Added 1 hour ago
M
Strategic Partnership Manager
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
As a Strategic Partnership Manager, you will play a critical role in leading initiatives, driving high value vendor relationships, optimizing third-party performance, and enabling strong…
Added 1 hour ago
L
Senior Product Manager
Litera
Toronto, ON · Canada-Toronto, ON-Office
- Full-time
As a Senior Product Manager, you’ll own the vision, strategy, and roadmap for Litera’s Firm Intelligence Platform - the foundational layer that turns the data flowing through a law firm’s…
Added 1 hour ago
M
Operating Practices Specialist
Metrolinx
Canada
- Full-time
…examinations and provide analysis and procedures to support ongoing business needs. They will also be responsible for the production and delivery of briefing materials to the Senior Manager…

Trexity

Hub Manager (Mississauga)

Richmond Hill, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Apr 25, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

Hub Manager

Location: Mississauga, ON
Type: Full-time, Permanent
Experience Level: Intermediate
Team: Hub Operations
Reports to: Director, Hub Operations
Status: Net new role, addition to the existing team

Role Summary

Trexity is hiring a Hub Manager to run our 5k+ sq. ft. Mississauga hub, the operational heart of same-day delivery across the Greater Toronto Area. This is a net-new role that joins our existing Hub Operations team.

Our hub is where merchant orders come in, get sorted and staged, and go out with Trexity couriers on time. As Hub Manager, you own everything that happens inside it: safety, accuracy, throughput, cost, and the experience of the merchants and couriers who depend on it.

You'll lead the hub team day to day, set the operating rhythm, and hold the site to clear standards. You'll be the final accountable owner for hub performance, from first inbound to last outbound.

We're scaling quickly, and volume doesn't wait for a perfect process. You'll build structure where it's missing, anticipate constraints in labour, space, and throughput before they bite, and turn data into decisions.

You'll work closely with Courier Operations, Merchant Success, Support, and Product to fix root causes, not just symptoms. What you learn on the floor will shape how Trexity designs hubs in new markets. This role is for an operator who leads from the floor, cares about people, and is energized by building something rather than maintaining it.

Key ResponsibilitiesHub Leadership & Team Development

Serve as the on-site leader for the Mississauga hub; hiring, onboarding, coach, and developing hub associates
Set clear expectations, operating rhythms, and performance standards for every level of the team
Own hub culture and engagement, and address underperformance quickly and fairly

Operational Excellence & Compliance

Own end-to-end hub performance: safety, quality, labour productivity, and cost
Be the final accountable owner for hub SOPs, workplace health and safety standards, and regulatory compliance
Run daily inbound, sortation, staging, dispatch, and returns workflows to hit cut-off times
Manage workforce planning, scheduling, and the hub labour budget against forecast volume
Track hub KPIs daily and act fast when trends signal risk by anticipating constraints in labour, space and throughput
Own the hub's operating plan, aligning people, process, and space with current and future volume

Merchant & Courier Experience

Set and enforce standards for scan accuracy, on-time dispatch, and package handling
Create a smooth, efficient pickup experience for Trexity couriers at the hub
Use data to find the root causes of late, missed, damaged, or mis-sorted deliveries
Partner with Merchant Success and Support to resolve escalations and prevent repeat issues

Cross-Functional Partnership & Continuous Improvement

Work with Courier Operations, Product, and Engineering to improve hub tools, scanning, and routing workflows
Lead cross-functional projects that fix systemic issues rather than one-off symptoms
Document what works so the Mississauga hub becomes the playbook for future Trexity hubs
Bring floor-level insights to leadership to inform network-wide decisions

How You'll Work

On-site at the Mississauga hub, leading from the floor rather than from a desk
Flexible schedule, including some early-morning, evening, and weekend coverage to support a multi-shift operation
Close daily collaboration with Courier Operations, Merchant Success, and Support
High ownership and autonomy in a fast-growing company where processes are still being built

Success Metrics

Zero lost-time safety incidents and full compliance with hub SOPs and audits
On-time dispatch rate and cut-off adherence at or above target
Scan and sort accuracy, with declining rates of missed, damaged, or mis-sorted packages
Labour productivity (packages per labour hour) and cost per package within budget

Skills & QualificationsRequired

3+ years of team leadership in high-volume operations, such as last-mile delivery, parcel, fulfillment, warehousing, grocery, or retail
Proven experience leading teams of 10+ people, including other leads or supervisors
Strong working knowledge of Ontario workplace health and safety requirements
Data-driven, with confidence in Excel or Google Sheets (formulas, pivot tables), using KPIs to run a shift and developing strategies/playbooks to operationalize metrics
Comfort with ambiguity and rapid change, and a track record of building structure where none exists
An ownership mindset and a people-first leadership style
Post-secondary education or equivalent professional experience

Preferred

Experience in same-day or last-mile delivery, especially working with independent courier networks
Experience opening, scaling, or redesigning a hub, cross-dock, or distribution site
Exposure to lean, Six Sigma, or other continuous improvement methods

Tools & Technologies

Google Workspace (Sheets, Docs, Slides)
Warehouse, scanning, and dispatch tools (we use our own Trexity platform)
Workforce scheduling and time-tracking tools
Navigating dashboards and BI tools for KPI reporting

AI Use Transparency

Trexity uses AI tools only for administrative tasks in our hiring process, such as scheduling. We do not use AI to screen, assess, or select candidates; every application is reviewed by a person.

Equity, Accessibility & Inclusion

Trexity is an equal opportunity employer. We welcome applicants of every background, identity, and ability, and we believe a diverse team builds a better service for the communities we deliver to. Accommodations are available on request at any stage of the hiring process, in line with the Accessibility for Ontarians with Disabilities Act (AODA).

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More about this job

Responsibilities

Lead the Mississauga hub’s team and end-to-end operations, including safety, inbound processing, sortation, staging, dispatch, returns, staffing, budgets, and performance against service and accuracy targets. Partner with courier, merchant, support, and product teams to resolve root causes, improve workflows, and document practices for future hubs.

Requirements

Requires at least three years of leadership experience in high-volume operations and experience leading teams of 10 or more, including leads or supervisors. Candidates should understand Ontario workplace safety requirements, use spreadsheets and KPIs to manage operations, and demonstrate people-first leadership, ownership, and comfort with ambiguity; post-secondary education or equivalent experience is required.

Skills

Team Leadership
Hub Operations
Workforce Planning
Workplace Health And Safety
Regulatory Compliance
KPI Management
Data Analysis
Excel
Google Sheets
Process Improvement
Last-Mile Delivery
Warehouse Operations
Inventory And Package Handling
Cross-Functional Collaboration
Scheduling
Operational Planning

Visa sponsorship

Not detected in the job text

Keywords

Hub Operations
Last-Mile Delivery
Same-Day Delivery
Warehousing
Fulfillment
Cross-Dock
Workforce Planning
Labour Budgeting
Workplace Health And Safety
Regulatory Compliance
Standard Operating Procedures
Inbound Processing
Sortation
Staging
Dispatch
Returns
Scan Accuracy
On-Time Dispatch
Labour Productivity
Cost Per Package
KPI Reporting
Excel
Google Sheets
Google Workspace
Warehouse Scanning Tools
Dispatch Tools
Workforce Scheduling
Time Tracking
Business Intelligence Dashboards
Lean And Six Sigma

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