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Added 53 mins ago
VF
Carrier Sales Manager
Vortex Freight
Mississauga, ON
- Full-time
…candidate will act as a key bridge between carrier partners, operations teams, and internal planning resources. This is a full-time, on-site position based in Mississauga, with standard…
Added 1 hour ago
E
Sport Event Management - Account Coordinator
EventConnect
London, ON
- Other
At EventConnect our clients are the focus of our team every day. As an Account Coordinator, you will contribute to the day-to-day tasks and workflows alongside the Operations and Account…
Added 1 hour ago
EI
Client Services Coordinator - Automotive
EBlock Inc.
Canada
- $47,000 to $55,000 CAD / year
- Full-time
The Client Services Coordinator provides clear communication and guidance throughout the redemption process while maintaining compliance with company policies and client requirements. In…
Added 1 hour ago
ES
Senior Coordinator, Facilities & Admin (BC)
Earnscliffe Strategy Group
Vancouver, BC
- $52,000 to $63,000 CAD / year
- Full-time
We are seeking a Senior Coordinator, reporting to the Chief of Staff and working closely with BC leadership, to support the operations of our Vancouver office and key corporate initiatives.…
Added 1 hour ago
TE
Distribution Services Coordinator (12 Month Contract)
THE EMPIRE LIFE INS. CO
Kingston, ON · Toronto, ON · Montreal, QC
- $47,813 to $65,875 CAD / year
- Full-time
- Contract
Empire Life is looking to hire a Distribution Services Coordinator to join our Retail Operations team! We are actively seeking candidates to fill a current, open position.
Added 1 hour ago
RS
Patient Care Coordinator
Resolve Sleep Health
Lower Sackville, NS
- Full-time
We are currently seeking a Patient Care Coordinator to join our team in the Sackville area. Evening and Saturday shifts will be required. This role is guaranteed 40 hours a week.
Added 1 hour ago
Project Coordinator - Capital Projects
Convergint Technologies Ltd
Dartmouth, NS
Convergint is looking for a team-oriented, results-driven, Project Coordinator to join our amazing Capital Projects team in our Halifax location. As the Project Coordinator, you will be…
Added 1 hour ago
BC
Warehouse Coordinator
BELFOR CANADA INC.
Toronto, ON
- $25 to $28 CAD / hour
- Full-time
The Warehouse Coordinator plays a critical role in ensuring seamless warehouse operations, inventory control, and project logistics. Reporting to the Operations Manager, this position…
Added 1 hour ago
BC
Project Manager
BELFOR CANADA INC.
Toronto, ON
- $65,000 to $80,000 CAD / year
- Full-time
● Upload, monitor, revise and update estimates and noting system in internal and external systems
Added 1 hour ago
BC
Project Manager
BELFOR CANADA INC.
Hamilton, ON
- $75,000 CAD / year
- Full-time
● Upload, monitor, revise and update estimates and noting system in internal and external systems
Added 1 hour ago
BS
Head Office Administrative Coordinator
Bento Sushi
Richmond Hill, ON
- $50,000 to $55,000 CAD / year
- Full-time
We are looking for a personable and self-motivated Head Office Administrative Coordinator to support our Richmond Hill Head Office. As a member of the People Operations team, you will play…
Added 1 hour ago
KH
Coordinator, Signature Events & Partnerships (Contract)
Kids Help Phone
Toronto, ON
- $45,900 to $48,000 CAD / year
- Full-time
- Contract
Kids Help Phone Foundation is seeking a Coordinator, Signature Events & Partnership Experience to help inspire generosity and raise funds across Canada to deliver on KHP’s promise to youth.
Added 1 hour ago
S
Technical Specifications Coordinator
SYSTRA
Montreal, QC
- Full-time
…procurement, and project controls, the Technical Specifications Coordinator will lead the development, coordination, integration, and quality assurance of technical specifications across…
Added 2 hours ago
SM
Studio Coordinator (Contract)
Spin Master Ltd
Toronto, ON
- Full-time
We are looking for a creative, highly organized, and people-first Studio Coordinator to keep our 120+ person team connected, inspired, and having fun. In this role, you will be the…
Added 3 hours ago
AT
Recruitment Coordinator
Armour Transportation Systems
Moncton, NB
- Full-time
We’re looking for an enthusiastic Recruitment Coordinator to create an exceptional experience for Owner Operators, Broker Drivers, Rehires, and Transfers. In this role, you’ll be the…
Added 4 hours ago
CE
Plant Operator
Cenovus Energy
AB · Foster Creek
- Full-time
We actively promote internal job movement, recognizing the value of gaining new perspectives, building connections across teams, and applying expertise in new ways. As a fully integrated…
Added 5 hours ago
TS
Assistant Kettle Coordinator - Temporary
The Salvation Army Canada and Bermuda Territory
BC · Duncan, BC · Cowichan Valley
- Part-time
…by helping TSA to give hope to other. The Christmas Kettle Coordinator position is a short-term contract position. The successful candidate is responsible for oversight of several Christmas…
Added 5 hours ago
TS
Christmas Kettle Coordinator
The Salvation Army Canada and Bermuda Territory
North Bay, ON
- Full-time
…by helping TSA to give hope to other. The Christmas Kettle Coordinator position is a short-term contract position. The successful candidate is responsible for oversight of several Christmas…
Added 5 hours ago
TS
Kettle Coordinator
The Salvation Army Canada and Bermuda Territory
St. John's, NL · Ches Penney Centre of Hope
- Full-time
Kettle Coordinator position is a short-term contract position. The incumbent is responsible for oversight of the Salvation Army Christmas Kettle campaign.
Added 5 hours ago
TS
Christmas Fundraising -Assistant Coordinator
The Salvation Army Canada and Bermuda Territory
Oshawa, ON
- Full-time
…to give hope to other. The Christmas Fundraising – Assistant Coordinator (Kettles) position is a short-term contract position. The successful candidate is responsible for oversight of…
Added 5 hours ago
PT
Inventory & Traffic Coordinator
Parkland Terminals of Canada Inc.
Hamilton, ON
- Full-time
The Inventory & Traffic Coordinator position functions as the customer's primary point of contact and takes ownership of order processing, inventory, addresses service issues and handles…
Added 5 hours ago
KD
Coordonnateur ou coordonnatrice, tarification et promotions / Pricing & Promotion Coordinator
Keurig Dr Pepper Canada
Montreal, QC
- Full-time
The Coordinator, Pricing and Promotions supports the accurate and timely execution of customer pricing, product listings, and promotional activities across Grocery, Food Service, and Liquor…
Added 6 hours ago
B
Bilingual Facilities Services Coordinator (English/French)
BGIS
Ottawa, ON
- Full-time
As a Bilingual Facilities Services Coordinator, you will be part of BGIS' Operations Centre - the heartbeat of our service delivery organization. Supporting clients across multiple…
Added 6 hours ago
TT
Coordonnateur / Coordonnatrice de magasin de Détail Temps plein Marshalls - Carrefour de la Rive-Sud
The TJX Companies, Inc.
Boucherville, QC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 7 hours ago
PH
Magnetic Resonance Imaging Supervisor S3C
Providence Healthcare
Vancouver, BC
- Temporary
…area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A…

Trexo Robotics

Project Coordinator

Remote, Canada

Remote

$60,000 to $75,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $60,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 3+ years of experience in operations, customer success operations, clinical operations, revenue operations, project coordination, or a similar role.
Posting language: English
Posted: Oct 9, 2026

Original job description

About us

Trexo Robotics is enabling mobility by building powered wearable robots. Our first product is a robot for children with movement disorders such as Cerebral Palsy, and it allows kids to walk, in many cases, for the first time in their lives. The device is currently being used by hundreds of families and the best hospitals across North America.

We are constantly working towards building mobility solutions for all. At Trexo Robotics, you will find a flat organization where you can work with highly optimistic, low ego, and exceptionally talented individuals who look forward to solving hard problems.

About the job

We are looking for a Customer Success Project Coordinator to help us run and improve the operational side of our customer journey.

This is a hands-on role sitting at the intersection of Customer Success, Clinical Operations, and Process Improvement. You'll coordinate the customer journey after a sale, working closely with families, Clinical Specialists, Customer Success Engineers, and internal teams to make sure everything moves smoothly from handoff through onboarding and throughout the customer lifecycle.

You'll also own the operational details behind contracts, renewals, device size upgrades, hardware and software updates, recalls, and other customer programs.

But this role isn't just about keeping existing processes running. You'll also help us build better ones. You'll identify where things are breaking down, figure out why, and create simpler systems, automations, and processes to improve the customer experience and make the team more efficient.

This position is hybrid (3 days in our office in Mississauga).

About you

You are a highly motivated and organized professional who takes full ownership and responsibility for your work, effectively managing your own day and prioritizing tasks to meet deadlines. A quick learner with strong problem-solving skills, you effortlessly navigate new challenges, technical systems, and clinical workflows. Your empathetic approach to client interaction is coupled with excellent communication. Finally, you are detail-oriented and love asking "why" many times until you understand something from first principles.

What you'll do:

Customer & Clinical Operations

Coordinate the post-sale customer journey from sales handoff through onboarding and ongoing customer lifecycle activities.
Coordinate clinical onboarding, including scheduling consultations, check-ins, and other meetings between families and our Clinical Specialists.
Act as a first point of contact for basic customer questions and administrative support, escalating clinical or technical issues to the appropriate team.
Keep customer records, communications, and follow-ups organized and up to date.

Contracts & Customer Lifecycle

Prepare, send, track, and maintain customer contracts, renewals, amendments, and related documentation.
Coordinate device size upgrades and renewals, managing the administrative and communication workflow from start to finish.
Coordinate scheduled hardware and software upgrades for devices in the field.
Support the administrative and tracking side of product recalls and safety notices, ensuring customers are contacted and actions are properly documented.

Process Improvement & Projects

Identify operational bottlenecks and design better ways of working.
Own projects such as reducing clinical visit no-shows, automating the renewal and upgrade pipeline, or improving recall tracking.
Build and maintain systems, workflows, and automations that help the Customer Success and Clinical teams operate more efficiently.
Measure whether new processes are actually working and drive adoption across the team.

Required Skills and Experience:

Bachelor’s degree in Health Sciences, Kinesiology, Healthcare Administration, Business, Engineering, or a related field. Equivalent experience counts.
3+ years of experience in operations, customer success operations, clinical operations, revenue operations, project coordination, or a similar role.
Experience owning and improving processes, not just following established procedures.
Strong organizational and project management skills, with the ability to manage multiple priorities, stakeholders, and deadlines.
Experience coordinating projects from identifying the problem through implementation and adoption.
Strong written and verbal communication skills and a genuinely empathetic approach to working with customers and families.
High attention to detail and comfort working with documentation, contracts, schedules, and customer records.
Ability to learn new tools and systems quickly and work comfortably in a fast-moving environment.

Nice to Have:

Experience in healthcare, medtech, medical devices, rehabilitation, or another regulated environment.
Hands-on skill with no-code and low-code tools such as Airtable, Zapier, Make or n8n. Comfort with formulas, data structures and basic logic is expected, and scripting is a bonus.
Experience with or interest in the tools we use to streamline operations is a plus:
- Airtable (process tracking & automation)
- Zapier (workflow automation)
- PandaDoc (contract management)
- Notion (internal wiki)
- Stripe / Affirm (payments and financing)
- AI assistants like ChatGPT, Claud (AI automation tools)

Work Authorization: Please note that we are unable to provide visa sponsorship or support work authorization applications. We can only consider candidates who already have the legal right to work in the location they are applying for.

AI in Recruitment: At Trexo Robotics, we use artificial intelligence (AI) tools to support our recruitment process. AI helps with tasks like resume screening, drafting job descriptions, creating interview questions, and occasionally sourcing candidates. Final hiring decisions are always made by our team. Our goal is to use AI responsibly to streamline administrative tasks, improve candidate experience, and maintain fair, unbiased hiring practices aligned with industry standards.

Apply About employer

More about this job

Responsibilities

The Project Coordinator will manage the post-sale customer journey, including clinical onboarding, contract administration, and hardware updates. They will also identify operational bottlenecks and implement automated systems to improve team efficiency and the overall customer experience.

Requirements

Candidates must have a bachelor's degree in a relevant field and at least 3 years of experience in operations, customer success, or project coordination. Strong organizational skills, attention to detail, and the ability to improve processes are essential for this role.

Skills

Project Coordination
Customer Success
Clinical Operations
Process Improvement
Operations Management
Contract Management
Data Analysis
Workflow Automation
Communication
Problem Solving
Airtable
Zapier
PandaDoc
Notion
Stripe
Affirm

Benefits

Equity

Visa sponsorship

Not detected in the job text

Keywords

Project Coordinator
Customer Success
Clinical Operations
Process Improvement
Operations
Revenue Operations
Contract Management
Workflow Automation
Airtable
Zapier
PandaDoc
Notion
Stripe
Affirm
Medtech
Medical Devices
Rehabilitation
No-code
Low-code
Data Structures
Scripting
AI Assistants
ChatGPT
Claude
Project Management
Customer Lifecycle
Administrative Support
Operational Efficiency
Stakeholder Management
Documentation

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