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Added 5 mins ago
GT
Contractor, Marketing Coordinator (One Year Term)
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Through a partner agency, reporting to the Associate Director, Corporate Marketing & Design, the Contractor, Marketing Coordinator keeps campaigns and marketing programs running on…
Added 5 mins ago
GI
Project Coordinator
Green Infrastructure Partners
Paradise, NL · St. John's, NL · Maverick Place, Paradise, NL
- Full-time
As a Project Coordinator, you will manage client projects from quotation through execution and turnover, working closely with Engineering and Operations teams across our Technical Solutions…
Added 20 mins ago
ER
Project Coordinator - Roofing Projects
Empire Roofing
Windsor, ON
- Full-time
Collect and file all necessary documents from the field, including daily forms, safety forms, and packing slips.
Added 34 mins ago
S
Maintenance Coordinator
SaskCulture
Yorkton, SK
- Full-time
Western Development Museum - Yorkton is accepting applications for the position of Maintenance Coordinator
Added 49 mins ago
People, Health & Safety Specialist
Bayshore
Markham, ON
Provide back up support to the HR Coordinator function, including responding to general HR inquiries, processing requests, and supporting day-to-day HR operations
Added 1 hour ago
Trenton Gas Fitter 2 Licensed Technician
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Trenton, NS · Truro, NS
Flexibility: We understand the importance of work-life balance, we offer flexible work arrangements to ensure our field staff are home every night.
Added 1 hour ago
VC
Project Coordinator
VINCI Construction
Surrey, BC
- Full-time
BA Blacktop Ltd. is currently seeking a team-oriented, self-motivated, and dedicated individual to join our Operations department as a Project Coordinator.
Added 2 hours ago
T
On-Site Event Coordinator
Techo-Bloc
Longueuil, QC · Saint-Hubert, Quebec
- Contract
2+ years of experience in event coordination, hospitality, event operations or a related field.
Added 2 hours ago
T
On-Site Event Coordinator
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Contract
2+ years of experience in event coordination, hospitality, event operations or a related field.
Added 2 hours ago
BB
Office Administrator - Part-Time
Brunswick Brokers
Saint John, NB
- Part-time
…Saint John, NB office. This role will oversee daily office operations in Saint John, track and maintain property listings, support sales, marketing and research activities, coordinating…
Added 3 hours ago
S
Social Worker BSW
Sanya’k̓ula
Vancouver, BC
- Full-time
…areas, consulting with clinical and community experts within the field, evaluating clinical practice, participating in professional development activities to improve care through new…
Added 4 hours ago
CR
Senior Emergency Management Coordinator
Canadian Red Cross
BC · British Columbia, Canada
- Full-time
Title: Senior Emergency Management Coordinator
Added 4 hours ago
VE
Project Coordinator
VINCI Energies
Surrey, BC
- Full-time
BA Blacktop Ltd. is currently seeking a team-oriented, self-motivated, and dedicated individual to join our Operations department as a Project Coordinator.
Added 5 hours ago
BB
Project Coordinator
BA Blacktop Group of Companies
Surrey, BC
- Full-time
BA Blacktop Ltd. is currently seeking a team-oriented, self-motivated, and dedicated individual to join our Operations department as a Project Coordinator.
Added 6 hours ago
RT
Student Success Coordinator
Ripotek Technologies Inc.
Calgary, AB
- Full-time
As Student Success Coordinator, you'll be the primary point of contact for students enrolled in Ripotek's training programs. You'll manage the student lifecycle from enrollment through…
Added 9 hours ago
R|
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Added 10 hours ago
AL
Training & Safety Coordinator (Elie/Brandon)
AgWest Ltd.
Elie, MB
- Full-time
At AgWest, our people are our greatest asset. We're looking for a passionate and proactive Training & Safety Coordinator to help foster a culture of safety, learning, and continuous…
Added 10 hours ago
BE
Shop Foreman
Boundary Equipment Co. Ltd.
Delta, BC
- Full-time
We’re looking for an experienced and motivated Shop Foreman to lead our manufacturing and repair operations. This is a hands-on leadership role where you’ll spend as much time developing…
Added 11 hours ago
TR
Project Coordinator
Trexo Robotics
Remote, Canada
- $60,000 to $75,000 CAD / year
- Full-time
- Remote
We are looking for a Customer Success Project Coordinator to help us run and improve the operational side of our customer journey.
Added 12 hours ago
TC
Program Manager, Full-Time
Taproot Community Support Services
Victoria, BC
- Full-time
participates in agency decision making and is the primary liaison with the contracting body. This position is responsible for overseeing staff members as well as a Program Coordinator.
Added 13 hours ago
EC
Administrative Assistant PT
EHN Canada
Carters Point, NB
- $22 to $25 CAD / hour
- Part-time
…Assistant works closely with clinical, nursing, admissions, operations, and corporate teams and must exercise a high degree of discretion when accessing or handling client, employee,…
Added 13 hours ago
TC
Administrative Coordinator and Student Services
The Cut Fashion Design Academy
Canada
- Full-time
The Administrative Coordinator and Student Services role is a full-time, on-site position based in Canada at The Cut Fashion Design Academy in Vancouver, British Columbia. This role…
Added 13 hours ago
UI
Payroll/Accounts Payable Coordinator
Uptime Industrial Inc.
Surrey, BC
- $60,000 to $70,000 CAD / year
Reporting to and supporting the Controller, the Payroll/Accounts Payable Coordinator will play a key role in managing the day-to-day payroll operations of the business while providing…
Added 13 hours ago
LH
Receptionist - Physiotherapy Clinic
Lifemark Health Group
Surrey, BC
- $21 to $23 CAD / hour
- Full-time
…at the heart of everything we do, and we are seeking a Care Coordinator who shares this same…
Added 13 hours ago
LH
Care Coordinator
Lifemark Health Group
Whitchurch-Stouffville, ON
- $17.6 to $27.02 CAD / hour
- Full-time
Care Coordinator – Stouffville Joint Venture Physiotherapy

Trexo Robotics

Project Coordinator

Remote, Canada

Remote

$60,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $60,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 3+ years of experience in operations, customer success operations, clinical operations, revenue operations, project coordination, or a similar role.
Posting language: English
Posted: Oct 9, 2026

Original job description

About us

Trexo Robotics is enabling mobility by building powered wearable robots. Our first product is a robot for children with movement disorders such as Cerebral Palsy, and it allows kids to walk, in many cases, for the first time in their lives. The device is currently being used by hundreds of families and the best hospitals across North America.

We are constantly working towards building mobility solutions for all. At Trexo Robotics, you will find a flat organization where you can work with highly optimistic, low ego, and exceptionally talented individuals who look forward to solving hard problems.

About the job

We are looking for a Customer Success Project Coordinator to help us run and improve the operational side of our customer journey.

This is a hands-on role sitting at the intersection of Customer Success, Clinical Operations, and Process Improvement. You'll coordinate the customer journey after a sale, working closely with families, Clinical Specialists, Customer Success Engineers, and internal teams to make sure everything moves smoothly from handoff through onboarding and throughout the customer lifecycle.

You'll also own the operational details behind contracts, renewals, device size upgrades, hardware and software updates, recalls, and other customer programs.

But this role isn't just about keeping existing processes running. You'll also help us build better ones. You'll identify where things are breaking down, figure out why, and create simpler systems, automations, and processes to improve the customer experience and make the team more efficient.

This position is hybrid (3 days in our office in Mississauga).

About you

You are a highly motivated and organized professional who takes full ownership and responsibility for your work, effectively managing your own day and prioritizing tasks to meet deadlines. A quick learner with strong problem-solving skills, you effortlessly navigate new challenges, technical systems, and clinical workflows. Your empathetic approach to client interaction is coupled with excellent communication. Finally, you are detail-oriented and love asking "why" many times until you understand something from first principles.

What you'll do:

Customer & Clinical Operations

Coordinate the post-sale customer journey from sales handoff through onboarding and ongoing customer lifecycle activities.
Coordinate clinical onboarding, including scheduling consultations, check-ins, and other meetings between families and our Clinical Specialists.
Act as a first point of contact for basic customer questions and administrative support, escalating clinical or technical issues to the appropriate team.
Keep customer records, communications, and follow-ups organized and up to date.

Contracts & Customer Lifecycle

Prepare, send, track, and maintain customer contracts, renewals, amendments, and related documentation.
Coordinate device size upgrades and renewals, managing the administrative and communication workflow from start to finish.
Coordinate scheduled hardware and software upgrades for devices in the field.
Support the administrative and tracking side of product recalls and safety notices, ensuring customers are contacted and actions are properly documented.

Process Improvement & Projects

Identify operational bottlenecks and design better ways of working.
Own projects such as reducing clinical visit no-shows, automating the renewal and upgrade pipeline, or improving recall tracking.
Build and maintain systems, workflows, and automations that help the Customer Success and Clinical teams operate more efficiently.
Measure whether new processes are actually working and drive adoption across the team.

Required Skills and Experience:

Bachelor’s degree in Health Sciences, Kinesiology, Healthcare Administration, Business, Engineering, or a related field. Equivalent experience counts.
3+ years of experience in operations, customer success operations, clinical operations, revenue operations, project coordination, or a similar role.
Experience owning and improving processes, not just following established procedures.
Strong organizational and project management skills, with the ability to manage multiple priorities, stakeholders, and deadlines.
Experience coordinating projects from identifying the problem through implementation and adoption.
Strong written and verbal communication skills and a genuinely empathetic approach to working with customers and families.
High attention to detail and comfort working with documentation, contracts, schedules, and customer records.
Ability to learn new tools and systems quickly and work comfortably in a fast-moving environment.

Nice to Have:

Experience in healthcare, medtech, medical devices, rehabilitation, or another regulated environment.
Hands-on skill with no-code and low-code tools such as Airtable, Zapier, Make or n8n. Comfort with formulas, data structures and basic logic is expected, and scripting is a bonus.
Experience with or interest in the tools we use to streamline operations is a plus:
- Airtable (process tracking & automation)
- Zapier (workflow automation)
- PandaDoc (contract management)
- Notion (internal wiki)
- Stripe / Affirm (payments and financing)
- AI assistants like ChatGPT, Claud (AI automation tools)

Work Authorization: Please note that we are unable to provide visa sponsorship or support work authorization applications. We can only consider candidates who already have the legal right to work in the location they are applying for.

AI in Recruitment: At Trexo Robotics, we use artificial intelligence (AI) tools to support our recruitment process. AI helps with tasks like resume screening, drafting job descriptions, creating interview questions, and occasionally sourcing candidates. Final hiring decisions are always made by our team. Our goal is to use AI responsibly to streamline administrative tasks, improve candidate experience, and maintain fair, unbiased hiring practices aligned with industry standards.

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More about this job

Responsibilities

The Project Coordinator will manage the post-sale customer journey, including clinical onboarding, contract administration, and hardware updates. They will also identify operational bottlenecks and implement automated systems to improve team efficiency and the overall customer experience.

Requirements

Candidates must have a bachelor's degree in a relevant field and at least 3 years of experience in operations, customer success, or project coordination. Strong organizational skills, attention to detail, and the ability to improve processes are essential for this role.

Skills

Project Coordination
Customer Success
Clinical Operations
Process Improvement
Operations Management
Contract Management
Data Analysis
Workflow Automation
Communication
Problem Solving
Airtable
Zapier
PandaDoc
Notion
Stripe
Affirm

Benefits

Equity

Visa sponsorship

Not detected in the job text

Keywords

Project Coordinator
Customer Success
Clinical Operations
Process Improvement
Operations
Revenue Operations
Contract Management
Workflow Automation
Airtable
Zapier
PandaDoc
Notion
Stripe
Affirm
Medtech
Medical Devices
Rehabilitation
No-code
Low-code
Data Structures
Scripting
AI Assistants
ChatGPT
Claude
Project Management
Customer Lifecycle
Administrative Support
Operational Efficiency
Stakeholder Management
Documentation

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