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Added 3 mins ago
R&
Operations Officer III
Robertson & Company Ltd.
Toronto, ON
- Contract
Prime Hires is seeking a skilled Operations Officer III to join our client in support of an existing vacancy.
Added 4 mins ago
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Retail Sales Representative
Acosta
Victoria, BC
- Part-time
Negotiate Sales - selling in, call for orders, in-line orders, and incremental retailer support for promotional programs.
Added 4 mins ago
MF
Staff Accountant (Bilingual) - M&M Food Market
M&M Food Market Ltd/Les Aliments M&M Lte
Mississauga, ON
- Full-time
Our success is built on customer satisfaction. And within our company, our stores are our customers too. When we support each other and work as a team, we make great things happen together.
Added 4 mins ago
Manager, Summer Accommodations (Term)
University of Toronto
Toronto, ON
…operations, food services, and other stakeholders. The role oversees sales and business development across key market segments, develops and manages contracts for groups and other…
Added 19 mins ago
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GRC Specialist
Miovision
Remote, Canada
- $90,000 to $115,000 CAD / year
- Full-time
- Remote
Craft accurate, confident responses to customer security questionnaires, RFPs, and due-diligence requests to accelerate sales.
Added 19 mins ago
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Client Service Associate
BMO
Toronto, ON · CLAIRE
- Full-time
Support IA’s in individual client investment needs to provide professional, customized investment-related advise, sales and services.
Added 19 mins ago
AI
Cashier
American Iron and Metal
London, ON
- Up to $18.5 CAD / hour
- Full-time
…employees worldwide and over 3.5 billion dollars in yearly…
Added 33 mins ago
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Purchasing & Inventory Administrator – Head Office
Buckerfield's
Duncan, BC
- Full-time
As a full-time Purchasing and Inventory Administrator, you will support efficient procurement of goods and accuracy of inventory across all retail locations. Serving as the primary…
Added 33 mins ago
A
Distribution Sales Administrator
Adecco
Mississauga, ON
- $60,000 to $65,000 CAD / year
- Full-time
The Distribution Sales Administrator plays a key role in supporting with the implementation of sales strategies, customer programs, and account initiatives within major national retail and…
Added 33 mins ago
AK
Cashier
AIM KENNY U-PULL
London, ON
- $18.5 CAD / hour
- Full-time
…employees worldwide and over 3.5 billion dollars in yearly…
Added 33 mins ago
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Senior Operations and Finance Coordinator
Precision Products (2006) Ltd.
Guelph, ON
- Full-time
Review customer POs, confirm pricing and delivery dates, and enter sales orders.
Added 33 mins ago
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Coordonnateur(trice) exécutif(ve) - Executive Coordinator
Expresco
Montreal, QC
- Full-time
Collaborate on sales presentations, customer proposals, and reports;
Added 33 mins ago
HI
Customer Service Representative
Hybrid Infusions Ltd.
AB · Edmonton, AB
- Full-time
Support the Sales and Marketing team with retailer communication, product updates, customer materials, and general administrative tasks.
Added 34 mins ago
Executive Assistant
Joseph Ribkoff
Dorval, QC
Reporting directly to the CEO, the Executive Assistant - will be responsible for handling a wide range of administrative and executive support-related tasks that vary in complexity and…
Added 34 mins ago
CO
Revenue/Customer Service Representative
City of Belleville
Belleville, ON
- $30.22 to $34.73 CAD / hour
- Full-time
Maintain the sale spreadsheets for various revenue streams (e.g. transit passes and ticket sales, burn permits, yard sales, dog tags, bag tags and bulky goods sales.),
Added 49 mins ago
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Bilingual Account Resolution Representative
Sun Life
Toronto, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 49 mins ago
D
Client Financial Services Agent
Desjardins
Disraeli, QC · Caisse Desjardins du Carrefour des lacs
- Full-time
As a client financial services agent, you work closely with advisors and provide personalized support to members and clients. You help advisors deliver services and maintain business…
Added 49 mins ago
BP
Customer Service Team Lead
Bass Pro Shops
Halifax, NS
- Full-time
Perform administrative tasks related to their assigned department
Added 1 hour ago
BR
Avocat sénior / Associé en droit du travail et de l'emploi
BJRC Recruiting
Montreal, QC
- Full-time
…a collegial environment and access to respected mentors who support professional…
Added 1 hour ago
Post Office Assistant - Term
Canada Post - Postes Canada
Midale, SK
Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
Added 1 hour ago
Post Office Assistant - Term
Canada Post - Postes Canada
Buffalo Narrows, SK
Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
Added 1 hour ago
CS
Assistant Manager Suites
Calgary Stampeder Football Club
Calgary, AB
- Full-time
Support the day-to-day operation of premium suites during games, concerts, and special events.
Added 1 hour ago
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Coordinator, Sales
Revlon
Toronto, ON
- $52,000 to $56,000 CAD / year
- Full-time
…exposure to customer-facing business processes, retail programs, sales and inventory data, and cross-functional planning, providing a strong foundation for continued growth within the…
Added 1 hour ago
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Coordinator, Sales
Revlon
Mississauga, ON
- $52,000 to $56,000 CAD / year
- Full-time
…exposure to customer-facing business processes, retail programs, sales and inventory data, and cross-functional planning, providing a strong foundation for continued growth within the…
Added 1 hour ago
AC
Sales Support Specialist
Atlas Copco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
The Sales Support Specialist – AIF/AGA plays a central role in supporting the AIF/AGA sales cycle by preparing accurate, timely quotes and ensuring our sales team is fully equipped with the…

Trexo Robotics

Project Coordinator

Remote, Canada

Remote

$60,000 to $75,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $60,000 to $75,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 3+ years of experience in operations, customer success operations, clinical operations, revenue operations, project coordination, or a similar role.
Posting language: English
Posted: Oct 9, 2026

Original job description

About us

Trexo Robotics is enabling mobility by building powered wearable robots. Our first product is a robot for children with movement disorders such as Cerebral Palsy, and it allows kids to walk, in many cases, for the first time in their lives. The device is currently being used by hundreds of families and the best hospitals across North America.

We are constantly working towards building mobility solutions for all. At Trexo Robotics, you will find a flat organization where you can work with highly optimistic, low ego, and exceptionally talented individuals who look forward to solving hard problems.

About the job

We are looking for a Customer Success Project Coordinator to help us run and improve the operational side of our customer journey.

This is a hands-on role sitting at the intersection of Customer Success, Clinical Operations, and Process Improvement. You'll coordinate the customer journey after a sale, working closely with families, Clinical Specialists, Customer Success Engineers, and internal teams to make sure everything moves smoothly from handoff through onboarding and throughout the customer lifecycle.

You'll also own the operational details behind contracts, renewals, device size upgrades, hardware and software updates, recalls, and other customer programs.

But this role isn't just about keeping existing processes running. You'll also help us build better ones. You'll identify where things are breaking down, figure out why, and create simpler systems, automations, and processes to improve the customer experience and make the team more efficient.

This position is hybrid (3 days in our office in Mississauga).

About you

You are a highly motivated and organized professional who takes full ownership and responsibility for your work, effectively managing your own day and prioritizing tasks to meet deadlines. A quick learner with strong problem-solving skills, you effortlessly navigate new challenges, technical systems, and clinical workflows. Your empathetic approach to client interaction is coupled with excellent communication. Finally, you are detail-oriented and love asking "why" many times until you understand something from first principles.

What you'll do:

Customer & Clinical Operations

Coordinate the post-sale customer journey from sales handoff through onboarding and ongoing customer lifecycle activities.
Coordinate clinical onboarding, including scheduling consultations, check-ins, and other meetings between families and our Clinical Specialists.
Act as a first point of contact for basic customer questions and administrative support, escalating clinical or technical issues to the appropriate team.
Keep customer records, communications, and follow-ups organized and up to date.

Contracts & Customer Lifecycle

Prepare, send, track, and maintain customer contracts, renewals, amendments, and related documentation.
Coordinate device size upgrades and renewals, managing the administrative and communication workflow from start to finish.
Coordinate scheduled hardware and software upgrades for devices in the field.
Support the administrative and tracking side of product recalls and safety notices, ensuring customers are contacted and actions are properly documented.

Process Improvement & Projects

Identify operational bottlenecks and design better ways of working.
Own projects such as reducing clinical visit no-shows, automating the renewal and upgrade pipeline, or improving recall tracking.
Build and maintain systems, workflows, and automations that help the Customer Success and Clinical teams operate more efficiently.
Measure whether new processes are actually working and drive adoption across the team.

Required Skills and Experience:

Bachelor’s degree in Health Sciences, Kinesiology, Healthcare Administration, Business, Engineering, or a related field. Equivalent experience counts.
3+ years of experience in operations, customer success operations, clinical operations, revenue operations, project coordination, or a similar role.
Experience owning and improving processes, not just following established procedures.
Strong organizational and project management skills, with the ability to manage multiple priorities, stakeholders, and deadlines.
Experience coordinating projects from identifying the problem through implementation and adoption.
Strong written and verbal communication skills and a genuinely empathetic approach to working with customers and families.
High attention to detail and comfort working with documentation, contracts, schedules, and customer records.
Ability to learn new tools and systems quickly and work comfortably in a fast-moving environment.

Nice to Have:

Experience in healthcare, medtech, medical devices, rehabilitation, or another regulated environment.
Hands-on skill with no-code and low-code tools such as Airtable, Zapier, Make or n8n. Comfort with formulas, data structures and basic logic is expected, and scripting is a bonus.
Experience with or interest in the tools we use to streamline operations is a plus:
- Airtable (process tracking & automation)
- Zapier (workflow automation)
- PandaDoc (contract management)
- Notion (internal wiki)
- Stripe / Affirm (payments and financing)
- AI assistants like ChatGPT, Claud (AI automation tools)

Work Authorization: Please note that we are unable to provide visa sponsorship or support work authorization applications. We can only consider candidates who already have the legal right to work in the location they are applying for.

AI in Recruitment: At Trexo Robotics, we use artificial intelligence (AI) tools to support our recruitment process. AI helps with tasks like resume screening, drafting job descriptions, creating interview questions, and occasionally sourcing candidates. Final hiring decisions are always made by our team. Our goal is to use AI responsibly to streamline administrative tasks, improve candidate experience, and maintain fair, unbiased hiring practices aligned with industry standards.

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More about this job

Responsibilities

The Project Coordinator will manage the post-sale customer journey, including clinical onboarding, contract administration, and hardware updates. They will also identify operational bottlenecks and implement automated systems to improve team efficiency and the overall customer experience.

Requirements

Candidates must have a bachelor's degree in a relevant field and at least 3 years of experience in operations, customer success, or project coordination. Strong organizational skills, attention to detail, and the ability to improve processes are essential for this role.

Skills

Project Coordination
Customer Success
Clinical Operations
Process Improvement
Operations Management
Contract Management
Data Analysis
Workflow Automation
Communication
Problem Solving
Airtable
Zapier
PandaDoc
Notion
Stripe
Affirm

Benefits

Equity

Visa sponsorship

Not detected in the job text

Keywords

Project Coordinator
Customer Success
Clinical Operations
Process Improvement
Operations
Revenue Operations
Contract Management
Workflow Automation
Airtable
Zapier
PandaDoc
Notion
Stripe
Affirm
Medtech
Medical Devices
Rehabilitation
No-code
Low-code
Data Structures
Scripting
AI Assistants
ChatGPT
Claude
Project Management
Customer Lifecycle
Administrative Support
Operational Efficiency
Stakeholder Management
Documentation

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