Jobs in Canada

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Added 1 hour ago
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Senior Communications Designer
Actalent
Toronto, ON
- $80 to $100 CAD / hour
- Contract
Work EnvironmentHybrid model working 2 days in office at any location across the GTA
Added 1 hour ago
A
Field Service Technician
ABB
Coquitlam, BC
- Full-time
As a Senior Field Service Technician, you will be responsible for delivering high-quality technical support and service to our customers.
Added 1 hour ago
GC
Rédacteur technique sénior ou rédactrice technique sénior, Ingénierie L'occasion / Senior Technical Writer, Development
Game Companies
Montreal, QC
- $84,200 to $126,200 CAD / year
- Full-time
In this role, you will gain a deep technical understanding of Unity products by working closely with engineering teams and the technologies themselves. You will apply that understanding and…
Added 1 hour ago
T
Dynamics/Sharepoint Architect
TEKsystems
Toronto, ON
- $125 to $145 CAD / hour
- Contract
The Senior Microsoft Upgrade Specialist will provide hands-on technical leadership and overall delivery oversight for the Clinic Information Management System (CIMS) upgrade. The role will…
Added 2 hours ago
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Senior Security Engineer
LiteLLM
Canada
- Full-time
Lead security incident response, vulnerability assessment, remediation, post-mortems, and stakeholder communication.
Added 3 hours ago
MC
Vice President, Finance & Business Operations
Make-A-Wish Canada
Toronto, ON
- Full-time
At Make-A-Wish Canada, you can play a lead role in bringing these powerful prescriptions to life. Where Wishes Are Medicine, transformation becomes a pathway to healing at scale - and this…
Added 4 hours ago
P–
Manager, Planning and Project Controls, BC Health Workday
PHSA – Corporate
BC
- Full-time
- Temporary
…systems in the health organizations with a single, unified technical system that will standardize and modernize HR and payroll services. It is a significant transformation in BC and is…
Added 4 hours ago
L
Senior Designer - Women's Knitwear & Seamless
lululemon
Vancouver, BC
- Full-time
…running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in…
Added 4 hours ago
L
Senior AI/ML Engineer
lululemon
Vancouver, BC
- Full-time
As a Senior AI/ML Engineer, you will lead the delivery of scalable AI/ML solutions to business problems. You will build, deploy, scale and maintain AI/ML solutions. You will apply…
Added 4 hours ago
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Senior Product Manager - Omni Channel Fulfillment
lululemon
Vancouver, BC
- Full-time
Work is performed onsite, minimum 4 days per week.
Added 5 hours ago
GC
Senior Product Manager, Ad Monetization
Game Companies
Toronto, ON
- Full-time
We are seeking a Senior Product Manager with experience in Ad monetization or Ad Technology systems to shape, execute & distribute our Ad Technology SDK across 50+ Games at Zynga! This role…
Added 5 hours ago
RB
Senior Manager, AI Engineering (.NET)
Royal Bank of Canada
Vancouver, BC · Toronto, ON
- Full-time
The Senior Manager, AI Engineering will lead a team delivering engineering solutions for –Fraud, AML, Finance, and Risk capabilities across global groups. The role combines hands-on…
Added 6 hours ago
AC
Senior Manager, Indirect Tax
Aston Carter
Toronto, ON
- $70 to $72 CAD / hour
- Contract
Job Title: Manager, Indirect TaxJob DescriptionWe are seeking a dedicated and experienced Manager, Indirect Tax to lead and oversee the indirect tax compliance processes for our…
Added 6 hours ago
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Senior Systems Engineer II
NoxPharm
Burnaby, BC
- Full-time
Added 6 hours ago
T&
Senior Consultant, Infrastructure Cost & Commercial (Senior Estimator/QS)
Turner & Townsend
Toronto, ON
- $125,000 to $150,000 CAD / year
- Full-time
- On-site
You thrive in client-facing environments and are confident presenting both technical and commercial aspects of estimating and associated advice to senior project leaders, executives, and…
Added 6 hours ago
M
Senior Advisor, GO Corridor Development
MX
ON
- Full-time
The Transit Strategy and Insights team is seeking a Senior Advisor, GO Corridor Development for a 12 month contract role to lead key streams of infrastructure and service investment…
Added 7 hours ago
GC
Artiste Personnage Senior / Senior Character Artist
Game Companies
Montreal, QC
- Full-time
Collaborer étroitement avec le Lead Character Artist, le Directeur Artistique, l’équipe Technical Art et les autres disciplines afin de garantir que les personnages répondent aux exigences…
Added 8 hours ago
G
Director, Content Management Team Lead
GSK
Mississauga, ON
- Full-time
The Director, Content Management Team Lead is accountable for leading a team of Clinical Content Reviewers and Clinical Content Publishers to ensure submission-ready, high-quality and…
Added 8 hours ago
MC
Program Chief Engineer – Spacecraft Satellite Systems (35863)
Myticas Consulting
Canada
- Full-time
We are seeking an accomplished Program Chief Engineer to serve as a senior technical authority across complex spacecraft and satellite programs.
Added 8 hours ago
MC
Director, FinOps (35690)
Myticas Consulting
BC · British Columbia, Canada
- Full-time
We are seeking an experienced Director, FinOps (Cloud Financial Management) to build, lead, and mature an enterprise FinOps program focused on delivering measurable and sustainable cloud…
Added 9 hours ago
M
Senior Advisor, Ridership Forecasting and Analysis
MX
ON
- Full-time
The Transit Strategy and Insights team is seeking a Senior Advisor, Ridership Forecasting and Analysis to develop credible ridership, revenue, and benefit forecasts for major rail service…
Added 11 hours ago
MC
SAP OTC Service Delivery Manager – Projects & Enhancements (36082)
Myticas Consulting
Toronto, ON
- Contract
SAP certification required
Added 11 hours ago
MC
Senior QA Engineer III – Automation | Banking | API | Kafka | ETL (35729)
Myticas Consulting
Ottawa, ON
- Full-time
Senior QA Engineer III – Automation | Banking | API | Kafka | ETL
Added 11 hours ago
MC
Technical Consultant III (35732)
Myticas Consulting
Toronto, ON
- Full-time
Technical Consultant III (Software Engineer, Senior/Lead)
Added 11 hours ago
MC
Senior Dynamics 365 F&O Functional Advisor Architect (36149)
Myticas Consulting
Ottawa, ON
- Full-time
…to operate at an architecture and advisory level, present to senior executives, lead functional workshops, configure the platform, and translate business requirements into scalable D365…

Tribute Technology

Customer Success Manager

Kingston, ON, Canada

Full-time

Apply on recruit.hirebridge.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

ABOUT ADPERFECT AND TRIBUTE TECHNOLOGY:

AdPerfect is an established best-in-class technology company and solutions provider and part of Tribute Technology. Our customers include some of the largest and most prominent media brands in the world, spanning four continents and reaching millions of users every day. Our mission is to make meaningful connections between our customers and their users through innovation and a commitment to excellent user experience. We are looking for a self-motivated problem solver with strong experience in technical support and customer service to work with customers and internal teams to investigate and resolve issues, produce and track technical change requests, and produce support documentation. Clear written and verbal communication is critical, as well as the ability to bridge technical subjects with a non-technical audience.

POSITION SUMMARY:

As a Senior Customer Success Manager / Senior Implementation Specialist, you will play a crucial role in helping clients maximize the value of AdPerfect’s products and services. Leveraging your expertise in project management and technical problem-solving, you will ensure customers are successfully onboarded, set up, and effectively utilizing our solutions. As a trusted advisor, you will guide clients through implementation, ongoing optimization, and long-term success strategies. Your ability to foster strong relationships, proactively address challenges, and drive product adoption will be key to enhancing customer satisfaction, retention, and overall business growth.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Manage Customer Portfolio: Own the post-sale commercial relationships, ensuring clients receive maximum value from our solutions through data-driven optimization and world-class support.
Lead New Customer Onboarding: Oversee the full onboarding process, from kickoff to launch, ensuring a smooth and seamless experience.
Advocate for Customers: Act as the voice of the customer internally, influencing product and service improvements based on client needs.
Monitor Customer Health: Conduct regular health checks, track key success metrics, and proactively address any risks to engagement or retention.
Problem-Solve & Troubleshoot: Identify challenges, recommend solutions, and quickly resolve customer issues to ensure optimal platform usage.
Product Expertise & Training: Develop a deep understanding of AdPerfect’s offerings and provide tailored training to help customers leverage our products effectively.
Drive Growth Opportunities: Identify and nurture opportunities for account expansion by recognizing additional use cases and value-driven solutions.
Collaborate Cross-Functionally: Work closely with internal teams to align on customer needs, optimize processes, and improve the overall client experience.
Project & Relationship Management: Oversee key customer projects, ensure timely deliverables, and maintain strong relationships at all levels of the organization.
Prepare Insights & Reporting: Create documentation and visuals to illustrate customer performance, helping clients understand the impact of our solutions.
Proactively Anticipate Needs: Stay ahead of potential challenges, aligning priorities with both customers and internal stakeholders to drive success.
Continuously Learn & Improve: Stay up to date on industry trends, product updates, and best practices to enhance customer engagement.

WHAT YOU NEED:

High school education or equivalent is required; post-secondary education is preferred
4+ years of experience in client engagement, customer success, or software/system implementation roles, with a track record of driving retention and solving complex business challenges.
Degree in Computer Science, Marketing, Business or a related field.
Experience with SaaS platforms and a strong understanding of software implementation and adoption.
Proven ability to manage multiple projects with various stakeholders, often under tight deadlines and resource constraints.
Exceptional communication and relationship-building skills, including experience engaging with senior-level stakeholders and C-suite executives.
A strategic mindset with a strong commercial acumen and ability to identify upsell and expansion opportunities.
Adaptability in a fast-paced, high-energy environment, collaborating with cross-functional teams to achieve results.
Strong technical aptitude and ability to understand complex systems (experience with Salesforce, Jira, CSS, JS, HTML, and XML is a plus).
Excellent verbal and written communication skills, with the ability to convey technical information in a clear and compelling way.
Self-motivated, proactive, and highly organized, with the ability to manage competing priorities and escalate issues when necessary.

SOUND LIKE YOU?:

Are commercially minded, able to understand a client’s needs and able to shape and present smart solutions
You thrive in customer-facing roles, building strong relationships and delivering value-driven solutions.
You have a commercial mindset, understanding both the business and technical aspects of customer success.
You’re a problem-solver who takes initiative, moves quickly, and prioritizes effectively.
You excel in communication and presentation, able to engage with stakeholders at all levels.
You’re results-oriented, passionate about customer satisfaction, and committed to continuous improvement.
You love working in fast-paced, collaborative environments where ambitious goals drive innovation.

BENEFITS:

Competitive salary
Great benefits package (RRSP/401k Match, health, vision, dental, PTO, Paid Holidays. . .)
An outstanding collaborative work environment
Fully Remote in North America

*We are not sponsoring visas for this role at this time.

**Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. WHAT YOU NEED:

High school education or equivalent is required; post-secondary education is preferred
4+ years of experience in client engagement, customer success, or software/system implementation roles, with a track record of driving retention and solving complex business challenges.
Degree in Computer Science, Marketing, Business or a related field.
Experience with SaaS platforms and a strong understanding of software implementation and adoption.
Proven ability to manage multiple projects with various stakeholders, often under tight deadlines and resource constraints.
Exceptional communication and relationship-building skills, including experience engaging with senior-level stakeholders and C-suite executives.
A strategic mindset with a strong commercial acumen and ability to identify upsell and expansion opportunities.
Adaptability in a fast-paced, high-energy environment, collaborating with cross-functional teams to achieve results.
Strong technical aptitude and ability to understand complex systems (experience with Salesforce, Jira, CSS, JS, HTML, and XML is a plus).
Excellent verbal and written communication skills, with the ability to convey technical information in a clear and compelling way.
Self-motivated, proactive, and highly organized, with the ability to manage competing priorities and escalate issues when necessary.

SOUND LIKE YOU?:

Are commercially minded, able to understand a client’s needs and able to shape and present smart solutions
You thrive in customer-facing roles, building strong relationships and delivering value-driven solutions.
You have a commercial mindset, understanding both the business and technical aspects of customer success.
You’re a problem-solver who takes initiative, moves quickly, and prioritizes effectively.
You excel in communication and presentation, able to engage with stakeholders at all levels.
You’re results-oriented, passionate about customer satisfaction, and committed to continuous improvement.
You love working in fast-paced, collaborative environments where ambitious goals drive innovation.

BENEFITS:

Competitive salary
Great benefits package (RRSP/401k Match, health, vision, dental, PTO, Paid Holidays. . .)
An outstanding collaborative work environment
Fully Remote in North America

*We are not sponsoring visas for this role at this time.

**Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Apply on recruit.hirebridge.com About employer

More about this job

Responsibilities

The Senior Customer Success Manager at Tribute Technology will onboard new customers, monitor account health, troubleshoot issues and train clients on the product. They will also spot growth opportunities and report customer results.

Requirements

Candidates need 4+ years in customer success, client engagement or software implementation, with SaaS experience and strong communication skills. A degree in computer science, marketing or business is preferred.

Skills

Salesforce
Jira
CSS
JavaScript
HTML
XML
SaaS platforms
Software implementation
Customer onboarding
Project management
Account management
Customer health monitoring
Technical troubleshooting
Client training
Upselling and expansion
Stakeholder management
Reporting and documentation
Written and verbal communication

Benefits

RRSP/401k match
Health, vision and dental insurance
Paid time off and paid holidays
Fully remote in North America

Keywords

Customer Success Manager
Implementation Specialist
SaaS
Customer onboarding
Account management
Salesforce
Jira
CSS
JavaScript
HTML
XML
Project management
Upselling
Customer retention
Technical support
Remote
Ad tech
Media technology
Client training

Seniority

Senior

Perks

Generous paid time off
Retirement plan

Tools

Salesforce
Jira

Languages

English

Fields of study

Computer Science
Marketing
Business

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Work requirements

Jobs in Canada