Summer Student, Lead to Cash

Overview

Trimac isn't just a transportation company; it's an industry disruptor with a remarkable 80-year legacy of safely delivering products that improve people’s lives across North America.

Our workplace culture is centered on being safe, respectful, innovative and inclusive. We are committed to maintaining a rewarding work environment that allows employees to experience new opportunities and build their chosen careers. Across the company, we encourage open communication, champion integrity, celebrate individuality and cultivate diverse talents and perspectives. If you’re ready for a challenge that will help drive forward an industry leading team, we invite you to begin your journey with us.

Job Details

Are you a highly motivated self-starter who continually looks for new opportunities and initiatives to drive change across the organization? Are you looking for a creative, challenging job that contributes to your community's way of life in a stable industry? Are you highly collaborative and believe that the best results are achieved through strong relationships and partnerships? Trimac is a North American company with 80 years of history that is geared to embrace a changing, technology-driven future. We are looking for candidates who want to join us on our transformational journey!

This role reports to Director, Lead to Cash and interacts with management, internal departments, operating branches, and front-line managers.

Who You Are

• Strong communication skills.
• Ability to exert influence without direct authority.
• Ability to inspire collaboration.
• Ability to exhibit empathy and curiosity when engaging with Lead to Cash stakeholders.
• Ability to take initiative and work autonomously as a self-starter based on guidance and insight to date.
• Ability to reach out for assistance when needed.
• Ability to facilitate alignment between multiple stakeholders toward standard outcomes.
• Strong project and task-level management across multiple priorities and under deadline.
• Strong analytical and problem-solving skills.
• Exposure to or experience in formal change management practices.
• Tool proficiency 

• Analysis - MS Excel, SQL, Power BI

• Process - Lucid, Visio

• Project management - MS Project, JIRA

• Transportation - TMW, TMT, Synergize, ISAAC

• Communication - MS PowerPoint, MS Teams, MS Outlook

Responsibilities

This position is responsible to:

•  Participate in process design sessions with business and technical subject matter experts, translating outcomes into process and workflow documentation.
• Perform change management activities related to Lead to Cash initiatives, including supporting effective communication with impacted stakeholders, and roll-out and sustainment of change adoption measurement and metrics.
• Support implementation of strategic structural changes to ensure business services are delivered.
• Participate in on-boarding of strategic tasks for the operations teams.
• Investigate existing standard operating practices and recommend improvements to enhance company performance.
• Assist with training in existing, revised or new standard operating practices.
• Collaborate with cross-functional teams, including IT, operations, finance, and marketing, to ensure alignment and successful implementation of Lead to Cash initiatives.
• Work directly with IT development teams to sustain and develop versions of current products/software for best practice use.
• Collect, analyze, and interpret data to identify trends, patterns, and insights related to business processes and performance.
• Prepare detailed reports, dashboards, and presentations to communicate findings and recommendations to stakeholders. 

Qualifications

• Currently enrolled in a post-secondary program in Finance, Business, Commerce, Management, or a related field. 
• An interest in pursuing a career in Revenue Operations. 
• Previous administrative, customer service, Finance experience is considered an asset. 
• Strong organizational and analytical skills. 
• Effective communication and relationship-building skills. 
• A high degree of professionalism, empathy, and a willingness to learn.

Safety Commitments

• We make safety a part of every decision
• We make safety personal
• We have the courage to intervene