Home Support Worker - Level Two
Employer: 'Na̱mǥis First Nation
Employment type: Full-time, 35 hours per week
Location: Alert Bay, BC
Salary: $25.94 - $30.22 per hour
Reports to: Home Care Nurse
Posting closes: Until filled
About The Role
The Home Support Worker - Level Two plays an important role in supporting community members to live independently, safely, and comfortably in their own homes for as long as possible while maintaining the highest possible quality of life.
Working under the supervision of the Home Care Nurse, the Home Support Worker provides personalized care and practical assistance based on individual client care plans. Responsibilities include personal care, household management, short-term respite services, and assistance with accessing healthcare appointments and community resources.
This position is well suited for a compassionate, dependable, and service-oriented individual who values dignity, respect, and culturally appropriate care. The successful candidate will demonstrate patience, professionalism, and a strong commitment to supporting the health, independence, and overall well-being of community members.
Key Responsibilities
- Provide personal care services to clients under the supervision of the Home Care Nurse and in consultation with other healthcare professionals, where applicable.
- Assist clients with daily living activities while promoting independence, dignity, comfort, and personal well-being.
- Perform housekeeping and home management duties in accordance with each client's individualized care plan.
- Provide short-term respite services to support family caregivers and allow them time for personal responsibilities and rest.
- Assist clients and healthcare providers with scheduling, coordinating, and attending healthcare appointments as required.
- Build positive, respectful, and supportive relationships with clients, families, caregivers, and healthcare professionals.
- Follow established care plans, workplace procedures, and health and safety practices when delivering home support services.
- Communicate client needs, concerns, or changes in well-being to the Home Care Nurse or appropriate healthcare professionals.
- Work collaboratively with the home care team to ensure consistent, respectful, and client-centred support.
Skills and Experience
- Minimum of one year of relevant experience in healthcare, home support, residential care, or a related field.
- Demonstrated ability to provide compassionate, respectful, and client-centred personal care services.
- Understanding of basic personal care, household management, and daily living support for individuals requiring assistance.
- Strong interpersonal and communication skills, with the ability to establish trusting relationships with clients, families, and healthcare professionals.
- Ability to follow individualized care plans, instructions, and established health and safety procedures.
- Strong organizational and time management skills, with the ability to manage assigned tasks and respond to client needs effectively.
- Ability to work independently while maintaining effective communication and collaboration with the Home Care Nurse and other healthcare professionals.
- Demonstrated reliability, patience, confidentiality, and sound judgment when supporting individuals in their homes.
- Commitment to culturally appropriate care that respects the values, traditions, and individual needs of community members.
Education
- Certificate in Home Support, Residential Care, or Personal Care from an approved community college.
- Current CPR certification.
- Commitment to maintaining relevant certifications and participating in ongoing professional development related to home and community care.
Employment Requirements
- Valid driver's licence.
- Satisfactory Criminal Record Check.
- Ability to provide personal care and home support services in accordance with established client care plans.
- Willingness to work in clients' homes and provide respectful, confidential, and individualized support.
What We Offer
- A collaborative, supportive, and community-focused work environment.
- The opportunity to work directly with community members and make a meaningful difference in their daily lives.
- Meaningful work promoting independence, dignity, safety, and quality of life.
- The opportunity to contribute to the health and well-being of a vibrant Indigenous community.
About the 'Na̱mǥis First Nation
The 'Na̱mǥis First Nation is a vibrant and resilient community located on Cormorant Island (Alert Bay), grounded in deep cultural teachings, land stewardship, and governance traditions handed down through generations. The Nation delivers a wide range of programs and services - including health, child and family services, education, lands and natural resources, housing, finance, public works, and community wellness - guided by values of respect, unity, accountability, and relational responsibility.
How To Apply
Interested applicants are invited to submit the following:
- An updated resume outlining relevant education and experience.
- A brief cover letter describing their interest in the position.
- Copies of applicable licences and certifications.
We thank all applicants for their interest; only shortlisted candidates will be contacted. 
