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Trimark People Solutions

Receptionist, NWC

Alert Bay, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Full Time | Alert Bay

Receptionist, 'Namgis Wellness Centre (NWC)

Department: 'Namgis Wellness Centre

Reports To: Wellness Centre Program Manager or designate

Employment Type: Full Time

Hours of Work: Monday - Friday, 8:30 AM - 4:30 PM

Location: Alert Bay, British Columbia

Compensation: $22.87 - $26.54 per hour

Position Summary

The Receptionist is the first point of contact for clients, community members, visitors, staff, and partner agencies at NWC. The position provides respectful front-desk service, administrative coordination, appointment and communication support, and accurate handling of confidential information. The role supports a welcoming, organized, and client-focused environment while ensuring that inquiries are routed appropriately and daily office functions are completed efficiently.

Key Roles And Responsibilities

Greet clients, community members, visitors, and staff in a courteous, culturally respectful, and trauma-informed manner.
Answer and direct telephone calls, and in-person inquiries to the appropriate staff member or program area.
Provide general information about NWC services, office hours, appointment procedures, and referral pathways within the limits of the role.
Schedule and document appointments, meetings as directed.
Maintain calendars, contact lists, mail logs, sign-in records, visitor logs, and other administrative tracking tools as required.
Prepare, format, photocopy, scan, file, and distribute correspondence, forms, notices, and program materials.
Receive, sort, and distribute incoming mail and deliveries, and coordinate outgoing mail or courier items.
Support supply ordering, inventory tracking, basic purchase documentation, and administrative filing under direction.
Handle personal, client, health, staff, and program information with strict confidentiality and in accordance with applicable policy and privacy requirements.
Assist Wellness staff with routine program administration, meeting preparation, attendance lists, materials, forms, and follow-up communications.
Participate in staff meetings, training, emergency drills, and continuous improvement activities as required.

Technology, Office Systems, and Communications

Use Microsoft 365, Outlook, Teams, Word, Excel, SharePoint or other approved systems to complete routine office tasks.
Good communication skills, including the ability to remain calm and helpful in a busy reception environment.
Good organizational skills and follow-through on messages, appointments, forms, and records.
Ability to prioritize routine tasks, manage interruptions, and ask for direction when issues require staff or supervisor involvement.
Respectful understanding of 'Namgis community context, Indigenous wellness approaches.
Fitness for Duty and Wellness.

Conditions of Employment

Satisfactory criminal record check, and vulnerable sector check if required for the program or position duties.
Successful completion of probationary period and required orientation or training.

Compensation

Start Step Wage: $22.87 an hour

Annual Salary: $41,623 - $48,303

We thank all applicants for their interest; only shortlisted candidates will be contacted.

Posting will remain open until filled.

Apply About employer

More about this job

Responsibilities

Welcome clients, visitors, staff, and community members; respond to calls and inquiries; and direct people to the appropriate staff or program. Coordinate appointments and routine office administration, maintain records and correspondence, handle confidential information, and support Wellness Centre staff with program activities.

Requirements

The role calls for strong communication and organizational skills, the ability to manage interruptions and follow through on routine tasks, and respectful understanding of the Namgis community context and Indigenous wellness approaches. A satisfactory criminal record check and any required vulnerable sector check, along with successful completion of orientation, training, and probation, are conditions of employment.

Skills

Reception
Customer Service
Telephone and In-Person Inquiry Handling
Appointment Scheduling
Calendar Management
Administrative Coordination
Records Management
Confidentiality
Microsoft 365
Outlook
Microsoft Teams
Microsoft Word
Microsoft Excel
SharePoint
Organization
Communication

Visa sponsorship

Not detected in the job text

Keywords

Reception
Front Desk
Client Service
Community Engagement
Trauma-Informed Service
Indigenous Wellness
Namgis Community
Appointment Scheduling
Calendar Management
Telephone Handling
Administrative Coordination
Confidential Information
Privacy Requirements
Records Management
Mail and Deliveries
Supply Ordering
Inventory Tracking
Microsoft 365
Outlook
Microsoft Teams
Microsoft Word
Microsoft Excel
SharePoint
Meeting Preparation
Emergency Drills

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