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Program Coordinator

  • Stellarton, NS, Canada

$20 to $23 CAD / hour · Full-time

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Job details

Pay
$20 to $23 CAD / hour
Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

Trinity is currently seeking a Program Coordinator to join our team! The successful candidate will demonstrate strong organizational, communication and collaborative skills that will lead the coordination of Efficiency programs and their functions. This role will be based out of our Stellarton, NS, office.

Reporting to the Program Manager, the successful candidate will coordinate the administrative aspects of the Programs, including but not limited to creating and maintaining client agreements, communication to auditors, scheduling of assessments, file processing, tracking, and providing excellent customer service.

If you are a go-getter that thrives in a collaborative setting, learning about new products, problem solving and helping clients, this is the role for you.

  • **Job Types:** Full-time, Permanent
  • **Location:** Stellarton, NS
  • **Pay:** $20.00-$23.00 per hour

**Responsibilities:**

  • Coordinate and communicate appointment scheduling with customers and staff
  • Monitor files along the process to ensure completion is in line with required steps
  • Assist Program Manager with program efficiency and organizational requirements
  • Maintain neat and accurate client files
  • Learn about program products
  • Other miscellaneous tasks as assigned

**Required:**

  • Previous experience in customer service
  • Strong attention to detail
  • Strong organizational and problem-solving skills
  • Proficiency and aptitude with Microsoft Office and other computer software
  • Clean criminal record & child abuse registry check to be provided upon hire
  • Reliable, dependable and punctual

**Preferred:**

  • Able to work independently and under tight deadlines in a fast-paced environment
  • Self-motivated, with the willingness to stick to tasks that may be repetitive in nature
  • Able to learn new material quickly and apply it to the job
  • Enjoys working in a team-based work environment
  • Able to follow instructions with minimal supervision
  • Proficient in using basic technology including iPads, Smart Phones, Microsoft Suite, and databases

**Experience:**

  • Administration: 1 year (preferred)
  • Customer service: 1 year (preferred)

What we offer:

  • On-the-job training
  • Complete benefits including medical, dental, vision, and extended health care (massage, physiotherapy, etc.)
  • Virtual primary health care
  • Employee & Family Assistance Plan
  • Employee pricing on Trinity services and materials
  • Paid weekly
  • Opportunities for growth and career advancement
More about this job

Responsibilities

The Program Coordinator at Trinity Energy Group will schedule appointments, keep client files accurate and complete, and help the Program Manager run the programs. The role also involves answering customers and staff and learning the program products.

Requirements

Candidates need prior customer service experience, strong attention to detail, and problem-solving skills. Proficiency with Microsoft Office and a clean criminal record and child abuse registry check are also required.

Skills

  • Microsoft Office
  • Microsoft Excel
  • Databases
  • iPad
  • Smart phone
  • Customer service
  • Appointment scheduling
  • File management
  • Attention to detail
  • Problem solving
  • Organization
  • Client relations
  • Administration
  • Written communication
  • Time management
  • Independent work

Benefits

  • Medical, dental and vision insurance
  • Extended health care
  • Virtual primary health care
  • Employee and Family Assistance Plan
  • Employee pricing on services and materials
  • On-the-job training
  • Career advancement opportunities

Categories

  • Energy
  • Administrative
  • Customer Service & Support

Keywords

  • Program Coordinator
  • energy efficiency
  • program administration
  • client files
  • scheduling
  • customer service
  • Microsoft Office
  • file processing
  • auditor communication
  • administrative coordinator
  • Stellarton
  • Nova Scotia

Seniority

Entry level

Perks

  • Paid training

Tools

  • Microsoft Office
  • iPad
  • Smart phone
  • Databases

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