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Added 4 mins ago
A
Heavy Equipment Operator
ARCP
Halifax, NS
- Full-time
3 years operating heavy equipment preferred, however we are willing to train candidates with less experience.
Added 4 mins ago
TH
Electrical/Plumbing Sales Associate - Part Time (Bradford)
The Home Depot
Canada
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 4 mins ago
TH
Receiving Supervisor Full Time 5pm-1:30am (DARTMOUTH)
The Home Depot
Dartmouth, NS
- Full-time
In order to be effective, Receiving Supervisors must have a thorough knowledge of Home Depot's receiving procedures and safety guidelines
Added 4 mins ago
TH
Receiving Associate Full Time 8a-4:30p M-F (MONCTON)
The Home Depot
Moncton, NB
- Full-time
A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures
Added 4 mins ago
TH
Order Picker Associate Part Time (MONCTON)
The Home Depot
Moncton, NB
- Part-time
…Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone calls and the ability to…
Added 19 mins ago
MD
Multimedia Specialist - Communications Specialist 2
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 33 mins ago
HM
Food Service Supervisor - LMIA Available
Hirez Manpower Solutions Inc.
Toronto, ON
- Full-time
8-hour rotating shifts · Morning, day, and evening shifts
Added 1 hour ago
C
Food Services Manager
Chartwell
Owen Sound, ON
- Full-time
At least one year of front-of-house and customer service experience
Added 1 hour ago
CF
Sprinkler Fitter - Service
Classic Fire + Life Safety
Toronto, ON
- Full-time
Communicate with customers effectively and ensure the customer is receiving valuable quality service.
Added 1 hour ago
PH
Lead Clerk, Accounts Receivable RCH
Provincial Health Services Authority
New Westminster, BC
- Full-time
Records and reports statistical and financial information related to accounts receivable to the supervisor
Added 1 hour ago
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Recycler - Windsor (Full-Time)
Talize
Windsor, ON
- $18.3 CAD / hour
- Full-time
…team. Most of all, you care about creating an amazing in-store experience and representing Talize’s values with pride. You show up ready to contribute, learn, and make every customer feel…
Added 1 hour ago
PH
Full-Time Irregularly Scheduled Interfacility Emergency Medical Call Taker - I-EMCT (PTN)
Provincial Health Services Authority
Vancouver, BC
- Full-time
…policy and procedure and report any issues to the appropriate…
Added 1 hour ago
PH
Booking Clerk, Medical Imaging
Provincial Health Services Authority
Vancouver, BC
- Full-time
The Booking Clerk, Medical Imaging reports to the Clerical Supervisor or designate and performs scheduling and booking functions for a variety of patient appointments for designated areas…
Added 1 hour ago
PH
Public Health Technologist, Bacteriology and Mycology
Provincial Health Services Authority
Vancouver, BC
- Full-time
Responds to requests and inquiries for all referred in tests. Seeks direction as required from the Team Lead, Site Supervisor, Laboratory Operations Manager, or Program Head/Medical…
Added 1 hour ago
PH
Accounts Receivable Clerk
Provincial Health Services Authority
Burnaby, BC
- Full-time
…collection agency, and alternate payment arrangements to the supervisor. 7.Prepares collections listing and supporting documentation to transfer delinquent accounts to collection agencies.…
Added 1 hour ago
PH
Clerk, Accounts Receivable
Provincial Health Services Authority
New Westminster, BC
- Full-time
Reporting to the Supervisor, Accounts Receivable, the Clerk, Accounts Receivable maintains patient accounts,
Added 1 hour ago
CP
Commercial Sales Associate
CertaPro Painters of Calgary & Central Alberta
Calgary, AB
- $50,000 to $100,000 CAD / year
- Full-time
Ensure clear communication of customer needs and expectations through detailed proposals
Added 2 hours ago
J
Cashier supervisor - retail
JobsMedia.io
Quebec, QC
- Full-time
Added 2 hours ago
T
Retail Floor Supervisor - Brampton (12-Month Contract)
Talize
Brampton, ON
- $45,760 CAD / year
- Contract
We are seeking a Retail Floor Supervisor who will support daily store operations and help deliver an exceptional customer experience. This role oversees merchandising standards, register…
Added 2 hours ago
CE
Quality Technician
caoutchoucs et plastiques Falpaco inc
Granby, QC
- Full-time
Reporting to the Quality Supervisor, the technician will contribute to the completion and monitoring of the company's quality management and continuous improvement activities.
Added 3 hours ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification is required
Added 3 hours ago
C
General Maintainer
CBRE
Toronto, ON
- Full-time
…ESG, Security Consulting, Workplace Strategy, and Workplace…
Added 3 hours ago
Operations Supervisor and Driver - Nanaimo, BC
Diabetes Canada / National Diabetes Trust
Nanaimo, BC
…impact? We’re looking for a dedicated and motivated Operations Supervisor/Driver to join our Vancouver Island team on a full-time basis. This hybrid role combines leadership and driving…
Added 4 hours ago
AH
Administrative Support III
Alberta Health Services
Fairview, AB
- Part-time
Reporting to the Health Information Management Supervisor, the Registration, Switchboard, & Patient Information (RSPI) Clerk is responsible for Patient Registration, Switchboard, Finance,…
Added 4 hours ago
GE
Stage Bar Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front of the House Shift Supervisor, the Host/Hostess is responsible for greeting and seating guests within the various foodservice outlets in a timely manner.…

Trinity Western University

Administrative Assistant, Enrolment Operation

Langley (District), BC, Canada
Langley, BC, Canada

$42,000 to $45,000 CAD / year · Full-time

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Job details

Pay: $42,000 to $45,000 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Purpose and Summary

The Administrative Assistant, Enrolment Operations provides essential support within Trinity Western University’s enrolment and student services ecosystem. This role blends front-line service, administrative support, and digital communication management.

As the first point of contact for many prospective students, families, and campus visitors, the Assistant ensures a welcoming, responsive, and professional experience. The role also supports enrolment logistics, campus visit coordination, and CRM data integrity, contributing to smooth enrolment processes and effective cross-departmental collaboration.

Key Areas of Accountability

Reception & Campus Engagement

Maintain a welcoming and professional environment for campus guests, prospective students, and current students
Oversee the reception area, ensuring cleanliness and order
Issue guest parking passes and campus maps when needed
Open and close the Enrolment Office daily
Provide backup support for TWU Service Hub reception duties

Digital & Front Desk Communication

Respond promptly and professionally to phone calls, text messages, online tickets, TWU chat inquiries, and walk-ins in line with service-level standards
Monitor and clear ticket queues daily, ensuring timely resolution and follow-up
Provide Tier 1 support for student services (e.g., admissions, recruitment team, financial aid) where possible

CRM Data Integrity

Regularly review CRM records for duplicates and perform de-duplication tasks
Support data entry and admissions-related processes as required by Enrolment Management Leadership

Campus Knowledge & Information Resource

Maintain up-to-date knowledge of TWU’s programs, services, and campus infrastructure
Serve as a central “Information Resource” for visitors, staff, and students
Stay informed about TWU events and activities

Escalation & Tier 2 Coordination

Escalate complex requests, issues, or system outages to Tier 2 support promptly and effectively

Administrative & Enrolment Support

Process returned mail and update CRM records accordingly
Provide general administrative support to the enrolment operations team and leadership

Team Participation and Involvement

Actively contribute as a member of the Enrolment Operations Team, by offering feedback, sharing ideas, and supporting team goals
Collaborate with colleagues and stakeholders to deliver world-class customer service with efficiency and humility

Key Interactions

Key Internal Departments / Teams Interaction: TWU community, faculty, staff, current students

Reports : Not Applicable

Reports to : Manager, Enrolment Operations

Key External Stakeholders: General public, prospective students, alumni, parents, and friends of TWU

Job Standards and Requirements

Education : Post-secondary degree or diploma in business, administration or a related field.

Experience

1 to 2 years of customer service and/or help desk experience is preferred
Proficiency with computers; comfortable navigating web-based applications
Working knowledge of Microsoft office Suite (Word, Excel, Outlook)
Experience working in a university, college, or educational services setting is an asset

Knowledge And Skills

Understanding of confidentiality standards and privacy legislation (e.g. FOIPPA in BC)
Knowledge of customer service best practices in professional or educational contexts
Familiarity with CRM systems (e.g. Salesforce, Jenzabar, or similar) is an asset
Understanding of post-secondary enrolment processes is an advantage
Strong interpersonal and communication skills both written and verbal
Ability to manage multiple administrative and service requests simultaneously in a high traffic environment
Proficiency in handling difficult conversations with grace, professionalism, and empathy
High level accuracy in managing records, data entry, and correspondence
Strong problem-solving skills with a service-oriented mindset
Capacity to work both independently and collaboratively with a team

Personal

Driven and inspired by the idea of positively impacting the various marketplaces of life through the development of godly Christian leaders by serving the Trinity Western University community.

A dedicated and mature evangelical Christian with an earnest desire to serve in family, church, work, and community. Affirm and support TWU’s mission, values, Statement of Faith, and Community Covenant. Strength of character and reputation, integrity, focused. A winsome personality with a positive and friendly attitude.

Servant-Leader Way of Life

Act in a manner that exemplifies Jesus Christ in all on and off-campus contacts thereby living out the servant leadership mission of the university and contributing effectively towards achieving the institutional and Kingdom goals of the organization.

Duties and responsibilities that do not constitute a major change may be added, deleted or changed at any time at the discretion of the supervisor either orally or in writing.

Benefits Of Working At TWU

A comprehensive benefits package which includes extended health, dental, and insurance and an RRSP matching program.
Annual statutory holidays (14) with generous vacation accruement.
Tuition Benefit for TWU undergraduate and graduate level courses to enhance knowledge and professional competency.
Torch tuition scholarship for dependents of eligible employees attending TWU.
Free access to TWU’s fitness/gym facilities and the Norma Marion Alloway Library.
Subsidized meals at the main cafeteria.
Discounts and perks for the on-site Trinity Western Outfitters Campus Store and coffee shops, as well as shops and restaurants in Fort Langley.
Wellness benefits (i.e., counselling, sick days, personal days, and health/wellness spending account).
Free recreational equipment rentals (e.g., paddle boards, snowshoes, kayaks, etc.).
Free employee parking on campus.
Special community events throughout the year.
Employee and Family Assistance Plan (EFAP).
A positive Christian fellowship environment.

Trinity Western University encourages applications from all eligible candidates who are able to commit to the University’s mission, values, and Christian identity as articulated in its Statement of Faith and Community Covenant. We are committed to an ethic of inclusion and to the equal treatment of all persons without discrimination in accordance with human rights law.

We particularly invite applications from indigenous people, women, persons with disabilities, and visible minorities. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Persons with disabilities who anticipate needing accommodations during the application process should contact People & Culture.

Trinity Western University is located on the traditional ancestral territory of the Sto:lo people.

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More about this job

Responsibilities

Provide welcoming front-desk and digital customer service to prospective and current students, visitors, and other university community members, including managing reception, inquiries, and service tickets. Support enrolment operations through campus visit coordination, CRM record maintenance, returned-mail processing, administrative tasks, and escalation of complex requests.

Requirements

A post-secondary degree or diploma in business, administration, or a related field is required, and one to two years of customer service or help desk experience is preferred. Candidates should have strong communication and organizational skills, computer and Microsoft Office proficiency, accuracy in data handling, and the ability to manage multiple requests; CRM or post-secondary education experience is an asset.

Skills

Customer Service
Front Desk Reception
Administrative Support
Written And Verbal Communication
CRM Data Management
Data Entry
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Web-Based Applications
Problem-Solving
Record Accuracy
Confidentiality And Privacy
Conflict Resolution
Team Collaboration

Benefits

Extended Health Insurance
Dental Insurance
Insurance
RRSP Matching Program
Statutory Holidays
Vacation
Tuition Benefit
Dependent Tuition Scholarship
Fitness And Gym Facilities
Library Access
Subsidized Meals
Employee Discounts
Counselling
Sick Days
Personal Days
Health And Wellness Spending Account
Recreational Equipment Rentals
Free Employee Parking
Employee And Family Assistance Plan

Visa sponsorship

Not detected in the job text

Keywords

Enrolment Operations
Higher Education
Customer Service
Help Desk
Reception
Student Services
Admissions
Recruitment
Financial Aid
Campus Visits
CRM
Salesforce
Jenzabar
Data Integrity
Data Entry
De-Duplication
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Web-Based Applications
Service-Level Standards
Ticket Queues
Tier 1 Support
Tier 2 Escalation
Returned Mail
Confidentiality
FOIPPA
Privacy Legislation
Post-Secondary Enrolment

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Jobs in Canada