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Added 4 mins ago
Regional Financial Analyst
Business, Mining, Trade and Job Creation
Winnipeg, MB
Reporting to the Finance Manager, the Regional Financial Analyst is a member of the Finance team and is responsible for providing strategic financial and administrative advice to Regional…
Added 6 mins ago
Maintenance Assistant
Public Service Delivery
Brandon, MB
We want our employees to thrive and grow, and are committing to investing in their development. We offer multiple avenues of support such as inhouse training, educational assistance and…
Added 8 mins ago
Maintenance Assistant
Public Service Delivery
Dauphin, MB
We want our employees to thrive and grow, and are committing to investing in their development. We offer multiple avenues of support such as inhouse training, educational assistance and…
Added 10 mins ago
S
Asset Protection Partner
Sephora
ON · Markham, ON
- $25 to $30 CAD / hour
Conduct store self-audits, checklists and safety inspections. Communicate findings to store Leadership team and District Loss Prevention Manager.
Added 10 mins ago
TH
Front End Supervisor Full Time 8 Month Contract (Dartmouth)
The Home Depot
Dartmouth, NS
- Full-time
Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to…
Added 10 mins ago
TH
Department Supervisor Full-Time (3 Month Contract) - 7064 Westend
The Home Depot
Canada
- Full-time
Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to…
Added 10 mins ago
IF
Product Manager, Salesforce Hub
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…feel confident and secure about their future? As a Product Manager, Salesforce Hub, you will play a key role in supporting business units in understanding and documenting their needs,…
Added 10 mins ago
WO
Team Lead
Workwear Outfitters
Ottawa, ON
- Full-time
The Team Lead will assist the Store Manager with overseeing the daily store operations, achieving sales targets, ensuring compliance with company policies and supports the development of…
Added 10 mins ago
W
Business Administraton Lead
Wajax
Sudbury, ON
- Full-time
Team Leadership: Provide guidance and support to administrative staff, prioritize and coordinate workloads, and foster effective communication across departments.
Added 10 mins ago
RE
Youth Care Worker - Prince Albert, SK
Ranch Ehrlo Society
Prince Albert, SK
- Part-time
Leadership that motivates, guides, and models positive behaviors for those you support.
Added 10 mins ago
AR
Community Business Manager
Atria Retirement Canada - View at Lethbridge
Lethbridge, AB · AB-Lethbridge
- Full-time
…and on-boarding requirements. This individual also serves as ‘manager on duty’ on an as-needed basis and in the absence of the Executive Director and Hospitality…
Added 10 mins ago
VC
Food Service Worker - Casual/On-Call
Vancouver Coastal Health
North Vancouver, BC
- $25.82 CAD / hour
- Other
Grow your career with employer-paid training and leadership development opportunities
Added 10 mins ago
VC
Scheduler, Home Support Service
Vancouver Coastal Health
Vancouver, BC
- $30.61 to $32.39 CAD / hour
- Full-time
Reporting to the Home Support Services Manager or Coordinator, the Scheduler coordinates and schedules Community Health Workers (Home Support Workers) in accordance with established…
Added 10 mins ago
VC
Scheduler, Home Support Service
Vancouver Coastal Health
Vancouver, BC
- $30.61 to $32.39 CAD / hour
- Temporary
Reporting to the Home Support Services Manager or Coordinator, the Scheduler coordinates and schedules Community Health Workers (Home Support Workers) in accordance with established…
Added 10 mins ago
A
Systems Integration Engineer
AtkinsRéalis
Montreal, QC · Quebec, QC
- Full-time
Ability to lead discussions with partners, customers and suppliers, and interact with technical experts as a delivery manager.
Added 10 mins ago
RB
Portfolio Management Assistant
Royal Bank of Canada
AB · EDMONTON, Alberta
- Full-time
…responsible for assisting the Investment Counsellor/Portfolio Manager to track/write new and updated Investment Policy Statements for clients and record/arrange/prepare for client wealth…
Added 10 mins ago
C
Senior Analyst, Software Compliance and Contract Management (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Reporting to the Senior Manager of Software Compliance and Contract Management along with other Senior Analysts and working closely with Architects, Contract Owners and other Stakeholders,…
Added 10 mins ago
CC
Retail District Manager - BC
Canna Cabana
Vancouver, BC · Yaletown, Vancouver, BC
- $80,000 to $90,000 CAD / year
- Full-time
Canna Cabana is looking to hire District Manager in British Columbia based in greater Vancouver area to expand its footprint in the province. The Retail District Manager, BC will be…
Added 10 mins ago
CF
Personal Trainer
Crunch Fitness Canada
London, ON
- $25 to $40 CAD / hour
- Full-time
In-House Sales and Leadership Training: Paid training to enhance your skills
Added 10 mins ago
CF
Personal Trainer
Crunch Fitness Canada
North Dumfries, ON · Galt, ON
- $25 to $40 CAD / hour
- Full-time
In-House Sales and Leadership Training: Paid training to enhance your skills
Added 10 mins ago
R
Senior Manager, Special Loans
RBC
Toronto, ON
- Full-time
5+ years of experience as a Commercial Account Manager
Added 10 mins ago
A
Sales & Service Lead (Full-Time) - Royalmount
ALO
Mont-Royal, QC
- Full-time
Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
Added 10 mins ago
P
Administrative Assistant
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 10 mins ago
P
Senior Marketing Manager
PwC
Toronto, ON
- Full-time
As a Senior Marketing Manager, you will lead the development and delivery of integrated B2B marketing strategies that advance PwC Canada’s business priorities. You will partner with senior…
Added 10 mins ago
P
Marketing Senior Associate
PwC
Toronto, ON
- Full-time
…meaningful client experiences. They use market insight, thought leadership, digital marketing, integrated campaigns and sales enablement to connect PwC’s capabilities with the needs of…

tripcentral.ca

Sales Development & Coaching Manager

Hamilton, ON, Canada

Salary Range $70,000-$80,000 per year. · Full-time

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Job details

Pay: Salary Range $70,000-$80,000 per year.
Job type: Full-time
Apply by: Nov 25, 2026
Experience: 5+ years of experience in sales, sales coaching, or sales training, ideally in a phone-based or other sales environment.
Posting language: English
Posted: Oct 26, 2026

Original job description

Sales Development & Coaching Manager

About the Role

tripcentral.ca is looking for a Sales Development & Coaching Manager to help our travel sales agents have better conversations and convert more leads. You’ll listen to real calls, spot what’s working and what isn’t, and turn those observations into coaching that changes behaviour.

You’ll work alongside our Director of Sales to focus on skill development: helping each agent improve, one or two behaviours at a time. This is a new role for the company designed to help build a coaching system that works for a growing remote team.

What you’ll do:

Coach sales conversations

Review recorded calls and transcripts to identify improvement opportunities.
Coach agents on every stage of the call: rapport, discovery, explaining value, handling objections, and asking for the booking.
Help agents strengthen voicemails, callbacks, emails, and texts.
Use role-play, call examples, and one-on-one feedback to make improvements stick.

Drive individual improvement

Set focused coaching priorities for each agent and follow up on progress.
Reinforce strengths as well as address gaps.
Partner with line managers on improvement plans when needed.

Build the coaching system

Create a consistent call evaluation framework, coaching guides, and reference materials for a remote team.
Spot recurring challenges and recommend training, process, or technology improvements.
Distinguish between skill gaps, product knowledge gaps, and factors outside an agent’s control.

Measure results

Analyze performance data to improve conversion, follow-up, and other key outcomes.
Track whether coaching is working, accounting for lead source and seasonality.
Share insights with sales leadership, including on daily management calls.

Collaborate across teams

Work alongside the Director of Sales, product specialists, and the recruiting and training team.
Contribute observations to performance appraisals and help build a culture of feedback and continuous improvement.

What We’re Looking For

5+ years of experience in sales, sales coaching, or sales training, ideally in a phone-based or other sales environment.
A track record of improving the performance of individual salespeople.
Understanding of the fundamentals of selling and following a sales process.
Strong listening skills and the ability to give specific, actionable feedback.
A track record of running effective sales role-play that leads to clear gains in performance.
Comfort analyzing sales data and connecting it to what’s happening on calls.
Ability to coach experienced team members.
Experience building evaluation frameworks, scorecards, or training materials.
Experience working with remote or distributed teams.
Travel industry experience is a plus.

What We Offer

Salary Range $70,000-$80,000 per year.
Company Health Benefits
4 weeks vacation to start.

tripcentral.ca is an equal opportunity employer. We welcome applications from people of all backgrounds, experiences and abilities. Accommodations are available on request for candidates taking part in all stages of selection.

There is one (1) open job vacancy for this position

Artificial Intelligence may be used during our recruitment and selection process. All hiring decisions are made by tripcentral.ca’s human recruitment team.

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More about this job

Responsibilities

Review sales calls and communications, coach agents on sales conversations, and set individual improvement priorities with follow-up. Build coaching frameworks and materials, analyze performance outcomes, and share insights with sales leadership and partner teams.

Requirements

Requires at least five years of experience in sales, sales coaching, or sales training, with a track record of improving individual sales performance and running effective role-play. Candidates should be skilled in actionable feedback, sales data analysis, coaching experienced team members, and developing evaluation frameworks; remote-team experience is also sought, while travel industry experience is a plus.

Skills

Sales Coaching
Sales Training
Call Evaluation
Active Listening
Actionable Feedback
Role-Play Facilitation
Sales Performance Improvement
Sales Process
Objection Handling
Lead Conversion
Sales Data Analysis
Coaching Framework Development
Scorecard Development
Remote Team Collaboration
Performance Management
Continuous Improvement

Benefits

Health Benefits
Four Weeks Of Vacation

Visa sponsorship

Not detected in the job text

Keywords

Sales Development
Sales Coaching
Sales Training
Recorded Calls
Call Transcripts
Rapport Building
Needs Discovery
Value Communication
Objection Handling
Booking Conversion
Voicemails
Callbacks
Email Follow-Up
Text Follow-Up
Role-Play
Call Evaluation Framework
Coaching Guides
Scorecards
Performance Data
Lead Source Analysis
Seasonality
Improvement Plans
Remote Team
Travel Arrangements
Performance Appraisals

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