Afterhours Dispatch

The Afterhours Dispatch is responsible for building and maintaining strong business relationships with multiple drivers to seamlessly coordinate them to successfully service customer loads. Monitor logistic transactions in the evening while communicating effectively and efficiently both internally and externally to achieve high levels of service.

Responsibilities will include:

Planning & Routing

• Plan daily routes for pickups and deliveries within the assigned region.
• Optimize routing to maximize driver productivity and minimize delays.
• Ensure efficient allocation of drivers, equipment, and trailers.
• Adjust routes and schedules based on volume changes or operational needs.

Dispatch Execution

• Dispatch drivers and communicate route instructions and job details.
• Monitor daily operations and proactively manage delays or service disruptions.
• Update the TMS system with accurate load, route, and driver information.
• Coordinate with drivers to ensure timely completion of pickups and deliveries.

Driver Coordination

• Provide daily operational directions and support to assigned drivers
• Manage schedule changes, route adjustments, and operational updates.
• Ensure drivers follow company policies, safety requirements, and operational procedures.
• Escalate driver or operational issues to the Manager when required.

Operational Coordination

• Coordinate with warehouse teams, customer service, and other operational departments.
• Maintain communication with the Team Lead and Manager regarding operational issues.
• Support smooth freight flow between city operations and line-haul operations.

Service Performance & Problem Resolution

• Monitor service performance and address operational challenges affecting deliveries.
• Escalate service risks or operational disruptions to the Manager.
• Support operational recovery plans during service disruptions.

Qualifications

• Analytical and critical thinking skills
• Must have reliable transportation
• Strong problem solving skills
• Proven team player with ability to align position goals with corporate strategic goals
• Minimum of 2 years of experience in a dispatch or planning role required
• Minimum of 1 year of customer service experience would be an asset
• Some post-secondary education is an asset
• Must be legally allowed to work full time in Canada

Why choose Triple Eight Transport Inc.?

• State of the art facility
• Regular company lunches for special events
• Annual Summer Corporate team building event
• Annual Winter Holiday party with amazing prize draws rewarding our valuable team because our people are important to us!
• Opportunities for growth within the company as we continue growing
• Our open door policy shows we value communication and building strong, meaningful relationships across our workplace
• Competitive wage and vacation packages

Shift:

• Must be available to work weekends (Morning or Evening Shift).
• Must be able to work three weekdays 3PM - 11:30PM or 11:00PM- 7:00AM.

Building a Fair and Inclusive Hiring Process

Every application matters to us, and we thank you for taking the time to apply. Given the volume of applications we receive, only candidates moving forward will be contacted directly - but know that your interest in Triple Eight doesn't go unnoticed.

Equal Opportunity, By Design

Hiring decisions at Triple Eight are grounded in qualifications, experience, skills, and business need - nothing else. We actively welcome applicants from all backgrounds, and our recruitment practices are built to align with human rights and employment legislation, free from discrimination at every step.

Accommodation, Made Simple

If you require accommodation at any point in the recruitment process, just tell us. Our Recruitment team will work with you directly to understand what you need and provide the right support - handled with discretion and respect for your privacy.

Where AI Fits In

AI tools are part of how people prepare and learn today, and we're comfortable with that - use them freely to research, prepare, and get ready ahead of time. That said, once you're in front of us - interviews, assessments, case studies, technical evaluations - we want to see you: your thinking, your judgment, your experience. AI-generated or real-time AI assistance isn't permitted during these stages unless we've explicitly said otherwise.