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Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
Kelowna offers an excellent combination of professional opportunity and lifestyle, with a growing population, strong demand for primary care and specialist services, and access to Kelowna…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Campbell River, BC
- Full-time
MOA (Medical Office Assistant) support for administrative and patient care tasks.
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Comox, BC
- Full-time
…full time office manager keeps the day to day staffing and administrative aspects running so we can focus on what we do best. Dedicated, knowledgeable, and loyal MOA staff who enjoy working…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Nanaimo, BC
- Part-time
…community. This part-time opportunity will allow you to build your professional practise portfolio in the area of mental health and addictions, without the overhead/start-up costs that come…
Added 1 hour ago
HM
Emergency Medicine
Health Match BC
Nanaimo, BC
- Full-time
Whether your interests are clinical, administrative, educational, research or simply a great place to live and work, practicing emergency medicine at NRGH will meet and exceed your…
Added 1 hour ago
CU
Library Technician 2, Resource Support
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North Vancouver, BC
- Full-time
Ability to establish and maintain professional working relationships with vendors, other relevant personnel in Libraries of other BC post-secondary institutions, library employees and…
Added 1 hour ago
UO
Embedded Counsellor - Faculty of Science
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
- $8,087.08 to $12,117.08 CAD / month
- Full-time
Participates in meetings with Faculty of Science student services professionals as well as Counselling Services case management and administrative meetings.
Added 1 hour ago
U
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- Contract
Maintain professional and responsive communication and interactions with Hosts
Added 2 hours ago
LC
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Toronto, ON
- Part-time
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Added 2 hours ago
CO
Director, Health, Safety, & Organizational Resilience
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- Full-time
…cross-functional team (CFT), which brings together operational, administrative, and safety leaders to provide coordination, consistency and…
Added 2 hours ago
WI
Insurance Sales Producer
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Canada
- Full-time
Administrative and operational support so you can focus more time on developing business
Added 2 hours ago
V
Customer Service Advisor
VMCH
Mulgrave, NS
- Full-time
…information in the CRM, coordinate call-backs and provide practical administrative support to help the Mulgrave Office run smoothly. This role is ideal for someone who is organised,…
Added 2 hours ago
V
Senior Roster Coordinator South and East Region
VMCH
Mulgrave, NS
- Full-time
Professional development and career progression opportunities
Added 2 hours ago
V
Roster Coordinator
VMCH
Mulgrave, NS
- Full-time
Professional development and career progression opportunities
Added 2 hours ago
SM
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- Internship
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Added 2 hours ago
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Added 2 hours ago
Priority Issues Coordinator
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Added 2 hours ago
YD
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Added 2 hours ago
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…reporting changes in patient status with team members, performing administrative duties, and maintaining a clean and hazard free environment. You demonstrate excellent communication and…
Added 3 hours ago
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Added 3 hours ago
Licensed Practical Nurse - Critical Care Trainee - Medical Intensive Care Unit
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…some province-wide health services and supports centralized administrative and business functions for Manitoba health…
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Winnipeg, MB
…some province-wide health services and supports centralized administrative and business functions for Manitoba health…
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Critical Care/ICU Nurse - Trainee - Medical Intensive Care Unit
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Winnipeg, MB
…some province-wide health services and supports centralized administrative and business functions for Manitoba health…
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TRIPLE EIGHT TRANSPORT INC.

Customer Service Representative

Abbotsford, BC, Canada

$55,000 to $70,000 CAD / year

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Applications open in a new tab.

Job details

Pay: $55,000 to $70,000 CAD / year
Posting language: English
Posted: Oct 8, 2026

Original job description

The successful candidate must possess the ability to work independently in a fast-paced, challenging environment and have a high level of accuracy under those conditions. They must also have a strong sense of ownership and the ability to problem solve. The role also requires the ability to communicate effectively at a high level both internally and externally to ensure all information is translated correctly to all parties.

Responsibilities include:

Processes and inputs all customer orders, generates work orders and checks orders for special requests.
Corresponds and communicates with customers over the phone and email to meet their needs and ensure they receive an exceptional customer service experience. Responds to all inquiries via email/phone in a timely and professional manner.
Schedules inbound or outbound customer appointments and communicates expected lead times and special accommodations.
Responds to all inquiries via email or phone in a timely and professional manner.
Liaising with facility and in house operations teams through effective communication to coordinate shipments and provide exceptional service to customers in a timely manner.
Ensures proper invoicing of accounts by identifying all services performed so they can be communicated to billing department.
Anticipates and prevents delays or other things that can adversely affect the customer.
Keeps customers informed about the status of pending actions and inquiries about customer satisfaction to ensure consistent level of service targets are being achieved.
Ensures proper invoicing of accounts by identifying all services performed so they can be communicated to central billing.
Liaises with the customer to address any damages or returns (OS&D). Investigate and complete relevant paperwork.

Our ideal candidate will possess the following qualifications:

Works effectively as a part of a team
Excellent problem-solving skills
Must have reliable Transportation
Proven team player with ability to align position goals with corporate strategic goals
Proven strength in communication and relation building
Minimum of 2 years of experience in a dispatch or planning role required
Minimum of 1 year of customer service experience would be an asset
Some post-secondary education is an asset
Strong time management skills with the proven ability to multitask
Strong work ethic and superior attention to detail
Strong knowledge of Microsoft Office
Must be legally allowed to work full time in Canada

Why choose Triple Eight Transport Inc.?

State of the art facility
Regular company lunches for special events
Annual Summer Corporate team building event
Annual Winter Holiday party with amazing prize draws rewarding our valuable team because our people are important to us!
Opportunities for growth within the company as we continue growing
Our open door policy shows we value communication and building strong, meaningful relationships across our workplace
Competitive wage and vacation packages
Very competitive Extended Health Benefits package for full time employees

Shift: 7:00AM - 4:00PM

Building a Fair and Inclusive Hiring Process

Every application matters to us, and we thank you for taking the time to apply. Given the volume of applications we receive, only candidates moving forward will be contacted directly - but know that your interest in Triple Eight doesn't go unnoticed.

Equal Opportunity, By Design

Hiring decisions at Triple Eight are grounded in qualifications, experience, skills, and business need - nothing else. We actively welcome applicants from all backgrounds, and our recruitment practices are built to align with human rights and employment legislation, free from discrimination at every step.

Accommodation, Made Simple

If you require accommodation at any point in the recruitment process, just tell us. Our Recruitment team will work with you directly to understand what you need and provide the right support - handled with discretion and respect for your privacy.

Where AI Fits In

AI tools are part of how people prepare and learn today, and we're comfortable with that - use them freely to research, prepare, and get ready ahead of time. That said, once you're in front of us - interviews, assessments, case studies, technical evaluations - we want to see you: your thinking, your judgment, your experience. AI-generated or real-time AI assistance isn't permitted during these stages unless we've explicitly said otherwise.

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More about this job

Responsibilities

The role involves processing customer orders, managing inquiries via phone and email, and coordinating shipments with internal operations teams. Additionally, the representative is responsible for scheduling appointments, handling invoicing, and addressing customer returns or damages.

Requirements

Candidates must have at least 2 years of experience in a dispatch or planning role and strong proficiency in Microsoft Office. Excellent communication, problem-solving skills, and the ability to work effectively within a team are essential requirements.

Skills

Customer Service
Dispatch
Planning
Problem Solving
Communication
Time Management
Multitasking
Microsoft Office
Order Processing
Invoicing
Relationship Building
Attention To Detail
Work Ethic
Teamwork

Benefits

Extended Health Benefits
Company Lunches
Corporate Team Building Events
Holiday Party
Vacation Packages

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Dispatch
Planning
Order Processing
Invoicing
Shipment Coordination
Microsoft Office
Problem Solving
Time Management
Multitasking
Relationship Building
Logistics
Transportation
Communication
Attention To Detail
Work Ethic
Customer Satisfaction
OS&D

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