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Added 2 mins ago
AG
Planning Associate Director
Adelphi Group
Toronto, ON
- Full-time
Relationship and team leadership - Builds trust with the client and can effectively orchestrate the broader agency team, including specialists and more junior account staff.
Added 2 mins ago
D
Account Manager, Commercial Market
Desjardins
Quebec, QC · Desjardins Entreprises Québec
- Full-time
Act as an account manager by serving as a key intermediary between the business centre and members and clients. Ensure proper usage and updating of, as well as satisfaction with the…
Added 2 mins ago
R
Client Advisor Intern
RBC
Woodstock, ON
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 2 mins ago
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Senior Manager, Client Engagement
RBC
Toronto, ON
- Full-time
…place trades quickly and track how they are doing. As Senior Manager, Client Engagement, you will be accountable for developing insights and proposals to improve our client's onboarding and…
Added 2 mins ago
RA
MATERIAL HANDLER - 4
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
- Full-time
Health Care Spending Account (HCSA – dependent on the plan chosen)
Added 17 mins ago
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Account Manager II
TD
Barrie, ON
- Full-time
…relationships for both credit and non-credit products/services. The Account Manager II is responsible for conducting credit analysis for own portfolio. The Account Manager II will develop…
Added 17 mins ago
CK
Territory Services Manager - Car Wash
Circle K
Toronto, ON
- Full-time
Under the leadership of the Maintenance Manager, the Territory Services Manager – Car Wash, will be responsible for supporting all car wash locations by overseeing the preventative and…
Added 17 mins ago
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Portfolio Manager
BMO
Waterloo, ON · MARS
- Full-time
…solutions, and driving business growth? Join our team as a Portfolio Manager, Treasury & Payment Solutions, where you’ll partner with commercial clients to optimize cash flow, enhance…
Added 17 mins ago
Territory Manager - Eastern & Northern Ontario, Maritime and Atlantic Provinces
Ottobock
ON
…maintain their freedom of movement. We do this through the development of leading prosthetic, orthotic innovation and an unwavering commitment to delivering superior patient care…
Added 17 mins ago
GI
Outside Sales Representative
Guillevin International
London, ON · Brogan - London
- Full-time
Identify business opportunities with existing and potential customers based on criteria established by the Business Centre Manager.
Added 17 mins ago
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Business Development Manager (Outside Sales) - Automotive Distribution
DM Elite Talent
Sudbury, ON
- $65,000 to $75,000 CAD / year
- Full-time
DM Elite Talent is recruiting an experienced Business Development Manager (Outside Sales) on behalf of an established organization in the automotive distribution industry.
Added 17 mins ago
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Delivery Manager (Banking/IT Service Domain)
Synechron
Mississauga, ON
- $140,000 to $170,000 CAD / year
- Full-time
…financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to…
Added 17 mins ago
OM
Senior Manager, Financial Literacy Program Design & Delivery
Ontario Medical Association
Toronto, ON
- Full-time
The Senior Manager, Strategy Portfolio Office, is responsible for leading the design, development, and delivery of a comprehensive financial literacy program for members. The role…
Added 33 mins ago
MC
Financial Services Representative - Full Time
Meridian Credit Union
Hamilton, ON
- $50,000 to $53,000 CAD / year
- Full-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 33 mins ago
Account Executive, Enterprise Ad Sales - CPG
DoorDash Canada
Toronto, ON
As a Sales & Partnerships Manager, you will build partnerships that create tangible value for both DoorDash and advertisers. In this role, you will manage the ads strategy across a focused…
Added 47 mins ago
AU
Outside Sales Consultant
Alsco Uniforms
Calgary, AB
- $75,000 CAD / year
- Full-time
…into. In this position, you will report to a Regional Sales Manager that will train you, coach you and assist you in closing new business. After your 13-week training period, you will be…
Added 48 mins ago
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Adjuster
SCIC
Rosetown, SK
- Full-time
Take the lead on completing highly sensitive and complex claims; propose recommendations for finalization of difficult claims to Field Supervisor and CSO Manager.
Added 48 mins ago
S
Project Manager - Civil Infrastructure
Stantec
Toronto, ON
- Full-time
The role of the Project Manager is to work independently or as a team member on a range of small to large civil infrastructure projects. You may be involved in various aspects of a project…
Added 1 hour ago
PA
Used Car Sales Manager (Planet Ford)
Performance Auto Group
Brampton, ON
- Full-time
Assist the General Sales Manager and General Manager in the planning and forecasting of goals and objectives for the department and strive to meet them, as well as the development and…
Added 1 hour ago
IO
Financial Specialist
Institute of Corporate Directors
Toronto, ON
- $65,000 to $75,000 CAD / year
- Contract
…chapter expanses and financial statements), auditors, investment manager (Fiera Capital), banking contact and vendors concerning invoice payment and credit…
Added 1 hour ago
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Digital Experience Specialist, Web & Optimization
Beanfield
Toronto, ON
- Full-time
You’ll work closely with UX/UI, Development, Creative, Marketing and agency partners to bring improvements to life and keep the experience moving forward. You’ll also look beyond the…
Added 1 hour ago
GE
Account Manager
GFL Environmental Inc.
Saskatoon, SK
- Full-time
Join Team Green as an Account Manager in Saskatoon, Saskatchewan!
Added 1 hour ago
AU
Outside Sales Consultant
Alsco Uniforms
Calgary, AB
- Full-time
…into. In this position, you will report to a Regional Sales Manager that will train you, coach you and assist you in closing new business. After your 13-week training period, you will be…
Added 1 hour ago
NC
Member Associate
Northern Credit Union
Chapleau, ON
- Full-time
…operations. Working closely with the Member Advisors and Market Manager, the Member Associate supports the end-to-end loan process by managing and submitting documentation, maintaining…
Added 1 hour ago
NC
Member Associate
Northern Credit Union
Wawa, ON
- Full-time
…operations. Working closely with the Member Advisors and Market Manager, the Member Associate supports the end-to-end loan process by managing and submitting documentation, maintaining…

TRIPLE EIGHT TRANSPORT INC.

Account Manager

Abbotsford, BC, Canada

$70,000 to $80,000 CAD / year

Apply About employer

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Job details

Pay: $70,000 to $80,000 CAD / year
Experience: Minimum 3 years of experience in account management, customer relationship management, or transportation and logistics operations, preferably within the trucking industry.
Posting language: English
Posted: Oct 27, 2026

Original job description

Triple Eight Transport Inc. is seeking a proactive, customer-focused Account Manager to manage and strengthen relationships with existing customers while ensuring seamless service delivery and identifying opportunities for business growth.

The ideal candidate will demonstrate strong relationship-building skills, commercial awareness, problem-solving abilities, and a high level of ownership and accountability. This role requires someone who can work effectively in a fast-paced transportation environment, anticipate customer needs, collaborate with internal teams, and deliver solutions that support customer satisfaction, retention, and long-term business growth.

Key Responsibilities

Customer Relationship & Account Management

Manage and develop strong relationships with assigned customer accounts, acting as the primary point of contact for service-related inquiries, concerns, and ongoing business needs.
Maintain regular communication with customers to understand their operational requirements, address challenges, and ensure consistent service quality and customer satisfaction.
Build customer trust through proactive communication, timely follow-ups, and a strong commitment to delivering on expectations.

Account Growth & Business Development

Identify opportunities to grow existing accounts by understanding customer requirements, expanding service offerings, and increasing business volumes.
Monitor customer activity, shipment trends, and account performance to identify potential risks, opportunities, and areas for improvement.
Collaborate with Sales and leadership teams on customer retention strategies, pricing discussions, service improvements, and account development initiatives.

Shipment Coordination & Service Delivery

Coordinate with Dispatch, Planning, Operations, and other internal teams to ensure customer shipments are managed efficiently, and service commitments are met.
Proactively monitor shipment activities, anticipate potential service disruptions, and communicate updates or corrective actions to customers.
Manage customer escalations, including shipment delays, service discrepancies, damages, and claims, ensuring timely investigation and resolution.

Account Performance & Operational Excellence

Maintain accurate customer account information, service requirements, shipment records, and relevant documentation.
Coordinate with Billing and Finance teams to address invoicing discrepancies, resolve customer billing concerns, and ensure accurate billing for services provided.
Track customer feedback, service performance, and recurring issues to recommend process improvements that enhance efficiency, customer experience, and account profitability.

Qualifications & Skills

Minimum 3 years of experience in account management, customer relationship management, or transportation and logistics operations, preferably within the trucking industry.
Strong understanding of transportation operations, dispatch, shipment coordination, and customer service requirements.
Proven ability to build and maintain customer relationships while identifying opportunities for account growth and retention.
Excellent verbal and written communication, negotiation, and interpersonal skills.
Strong problem-solving abilities with a proactive, solution-oriented approach to managing customer concerns.
High level of ownership, accountability, and attention to detail, with the ability to work independently in a fast-paced environment.
Strong organizational and time management skills, with the ability to manage multiple customer accounts and competing priorities.
Commercial awareness with the ability to understand customer profitability, service costs, and business opportunities.
Proficiency in Microsoft Office applications, particularly Excel and Outlook; experience with transportation management systems (TMS) is an asset.
Post-secondary education in Business Administration, Supply Chain Management, Logistics, or a related field is preferred.
Must be legally authorized to work in Canada.

What Success Looks Like in This Role

Customer Retention: Build trusted relationships that encourage long-term customer loyalty and repeat business.
Account Growth: Identify and convert opportunities to increase business volumes and revenue from existing customers.
Service Excellence: Ensure customer concerns are resolved promptly, and service commitments are consistently achieved.
Ownership & Accountability: Take responsibility for assigned accounts, follow through on commitments, and proactively address challenges.
Cross-Functional Collaboration: Work effectively with Operations, Sales, Billing, and other departments to deliver a seamless customer experience.

Building a Fair and Inclusive Hiring Process

Every application matters to us, and we thank you for taking the time to apply. Given the volume of applications we receive, only candidates moving forward will be contacted directly - but know that your interest in Triple Eight doesn't go unnoticed.

Equal Opportunity, By Design

Hiring decisions at Triple Eight are grounded in qualifications, experience, skills, and business need - nothing else. We actively welcome applicants from all backgrounds, and our recruitment practices are built to align with human rights and employment legislation, free from discrimination at every step.

Accommodation, Made Simple

If you require accommodation at any point in the recruitment process, just tell us. Our Recruitment team will work with you directly to understand what you need and provide the right support - handled with discretion and respect for your privacy.

Where AI Fits In

AI tools are part of how people prepare and learn today, and we're comfortable with that - use them freely to research, prepare, and get ready ahead of time. That said, once you're in front of us - interviews, assessments, case studies, technical evaluations - we want to see you: your thinking, your judgment, your experience. AI-generated or real-time AI assistance isn't permitted during these stages unless we've explicitly said otherwise.

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More about this job

Responsibilities

The Account Manager will manage and strengthen relationships with existing customers while ensuring seamless service delivery and identifying business growth opportunities. They will coordinate with internal teams to manage shipments, resolve service issues, and maintain accurate account documentation.

Requirements

Candidates must have a minimum of 3 years of experience in account management or logistics, preferably within the trucking industry. Strong communication, problem-solving, and organizational skills are required, along with proficiency in Microsoft Office.

Skills

Account management
Transportation operations
Logistics
Dispatch
Shipment coordination
Problem-solving
Communication
Negotiation
Interpersonal skills
Time management
Commercial awareness
Microsoft Office
Excel
Outlook

Visa sponsorship

Not detected in the job text

Keywords

Account management
Customer service
Transportation
Logistics
Trucking industry
Dispatch
Shipment coordination
Business development
Customer retention
Supply chain management
Operations
Billing
Finance
TMS
Microsoft Excel
Microsoft Outlook
Commercial awareness
Problem-solving
Negotiation
Time management
Accountability
Service delivery
Invoicing
Data analysis
Relationship building

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