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Added 12 mins ago
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Business Administration Support
Wellington-Altus
Burlington, ON
- Full-time
The role of Business Administration Support, who reports to the Branch Administration Manager (BAM), is responsible for effectively managing all administrative aspects of the branch…
Added 13 mins ago
LC
Pharmacy Manager
Loblaw Companies Limited
Halifax, NS
- Full-time
…invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable…
Added 13 mins ago
LC
Interim Pharmacy Manager
Loblaw Companies Limited
Bathurst, NB
- Full-time
…invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable…
Added 13 mins ago
LC
Codirecteur de magasin
Loblaw Companies Limited
Rosemère, QC
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in one of our stores, you will have an immediate impact on sales…
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LC
Merchandising Manager, Meat
Loblaw Companies Limited
Hamilton, ON
- Full-time
The Merchandising Manager is a pivotal role which provides required support to Senior Director, District Manager and Franchisees to develop and maintain merchandising strategies to meet…
Added 13 mins ago
GI
Technical Support Analyst
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
Reporting to the Manager, IT the Technical Support Analyst will provide technical support to maintain the company's IT infrastructure across remote and local office environments.
Added 26 mins ago
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Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The position provides oversight for application lifecycle management (on-premises and SaaS) including major systems administration (e.g. ERP, Asset Management, ePermitting), application, AI…
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Bilingual Account specialist, High Value at Risk (HVAR)
BMO
ON · Ontario, Canada
- Part-time
…activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit…
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Bilingual Account specialist, High Value at Risk (HVAR)
BMO
NT · Northwest Territories, Canada
- Part-time
…activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit…
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Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.
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Manager, S&T Project Controls
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
…Technologies (S&T) mission is looking for a Project Controls Manager to lead the project controls team and ensure S&T projects are delivered efficiently, responsibly, and…
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
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Account specialist, High Value at Risk (HVAR)
BMO
ON · Ontario, Canada
- Part-time
…activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit…
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Account specialist, High Value at Risk (HVAR)
BMO
AB · Alberta, Canada
- Part-time
…activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit…
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Account specialist, High Value at Risk (HVAR)
BMO
NT · Northwest Territories, Canada
- Part-time
…activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit…
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
The Centre for Precision Psychiatry – Quebec (CPPQ) is seeking a project manager for our large-scale longitudinal mental health research project across three clinical research sites,…
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MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research MRI technologist will provide technical support for specific research using MRI as assigned based on research funding and needs. They will work under the supervision of Dr.…
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Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Support the Team: Assist with various tasks as directed by the manager,
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MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research MRI technologist will provide technical support for specific research using MRI as assigned based on research funding and needs. They will work under the supervision of Dr.…
Added 26 mins ago
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Bilingual Account specialist, High Value at Risk (HVAR)
BMO
BC · British Columbia, Canada
- Part-time
…activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit…
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Account specialist, High Value at Risk (HVAR)
BMO
NB · New Brunswick, Canada
- Part-time
…activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit…
Added 26 mins ago
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Utilities Technical Clerk
District of Lake Country
Lake Country, BC
- Full-time
Reporting to the Manager of Utilities, the Utilities Technical Clerk is responsible for providing customer service and technical administrative support for municipal utility services,…
Added 26 mins ago
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Bilingual Account specialist, High Value at Risk (HVAR)
BMO
NB · New Brunswick, Canada
- Part-time
…activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit…
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Bilingual Account specialist, High Value at Risk (HVAR)
BMO
PE · Prince Edward Island, Canada
- Part-time
…activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit…
Added 26 mins ago
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Account specialist, High Value at Risk (HVAR)
BMO
PE · Prince Edward Island, Canada
- Part-time
…activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit…

TRIPLE EIGHT TRANSPORT INC.

Account Manager

Abbotsford, BC, Canada

$70,000 to $80,000 CAD / year

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Job details

Pay: $70,000 to $80,000 CAD / year
Experience: Minimum 3 years of experience in account management, customer relationship management, or transportation and logistics operations, preferably within the trucking industry.
Posting language: English
Posted: Oct 27, 2026

Original job description

Triple Eight Transport Inc. is seeking a proactive, customer-focused Account Manager to manage and strengthen relationships with existing customers while ensuring seamless service delivery and identifying opportunities for business growth.

The ideal candidate will demonstrate strong relationship-building skills, commercial awareness, problem-solving abilities, and a high level of ownership and accountability. This role requires someone who can work effectively in a fast-paced transportation environment, anticipate customer needs, collaborate with internal teams, and deliver solutions that support customer satisfaction, retention, and long-term business growth.

Key Responsibilities

Customer Relationship & Account Management

Manage and develop strong relationships with assigned customer accounts, acting as the primary point of contact for service-related inquiries, concerns, and ongoing business needs.
Maintain regular communication with customers to understand their operational requirements, address challenges, and ensure consistent service quality and customer satisfaction.
Build customer trust through proactive communication, timely follow-ups, and a strong commitment to delivering on expectations.

Account Growth & Business Development

Identify opportunities to grow existing accounts by understanding customer requirements, expanding service offerings, and increasing business volumes.
Monitor customer activity, shipment trends, and account performance to identify potential risks, opportunities, and areas for improvement.
Collaborate with Sales and leadership teams on customer retention strategies, pricing discussions, service improvements, and account development initiatives.

Shipment Coordination & Service Delivery

Coordinate with Dispatch, Planning, Operations, and other internal teams to ensure customer shipments are managed efficiently, and service commitments are met.
Proactively monitor shipment activities, anticipate potential service disruptions, and communicate updates or corrective actions to customers.
Manage customer escalations, including shipment delays, service discrepancies, damages, and claims, ensuring timely investigation and resolution.

Account Performance & Operational Excellence

Maintain accurate customer account information, service requirements, shipment records, and relevant documentation.
Coordinate with Billing and Finance teams to address invoicing discrepancies, resolve customer billing concerns, and ensure accurate billing for services provided.
Track customer feedback, service performance, and recurring issues to recommend process improvements that enhance efficiency, customer experience, and account profitability.

Qualifications & Skills

Minimum 3 years of experience in account management, customer relationship management, or transportation and logistics operations, preferably within the trucking industry.
Strong understanding of transportation operations, dispatch, shipment coordination, and customer service requirements.
Proven ability to build and maintain customer relationships while identifying opportunities for account growth and retention.
Excellent verbal and written communication, negotiation, and interpersonal skills.
Strong problem-solving abilities with a proactive, solution-oriented approach to managing customer concerns.
High level of ownership, accountability, and attention to detail, with the ability to work independently in a fast-paced environment.
Strong organizational and time management skills, with the ability to manage multiple customer accounts and competing priorities.
Commercial awareness with the ability to understand customer profitability, service costs, and business opportunities.
Proficiency in Microsoft Office applications, particularly Excel and Outlook; experience with transportation management systems (TMS) is an asset.
Post-secondary education in Business Administration, Supply Chain Management, Logistics, or a related field is preferred.
Must be legally authorized to work in Canada.

What Success Looks Like in This Role

Customer Retention: Build trusted relationships that encourage long-term customer loyalty and repeat business.
Account Growth: Identify and convert opportunities to increase business volumes and revenue from existing customers.
Service Excellence: Ensure customer concerns are resolved promptly, and service commitments are consistently achieved.
Ownership & Accountability: Take responsibility for assigned accounts, follow through on commitments, and proactively address challenges.
Cross-Functional Collaboration: Work effectively with Operations, Sales, Billing, and other departments to deliver a seamless customer experience.

Building a Fair and Inclusive Hiring Process

Every application matters to us, and we thank you for taking the time to apply. Given the volume of applications we receive, only candidates moving forward will be contacted directly - but know that your interest in Triple Eight doesn't go unnoticed.

Equal Opportunity, By Design

Hiring decisions at Triple Eight are grounded in qualifications, experience, skills, and business need - nothing else. We actively welcome applicants from all backgrounds, and our recruitment practices are built to align with human rights and employment legislation, free from discrimination at every step.

Accommodation, Made Simple

If you require accommodation at any point in the recruitment process, just tell us. Our Recruitment team will work with you directly to understand what you need and provide the right support - handled with discretion and respect for your privacy.

Where AI Fits In

AI tools are part of how people prepare and learn today, and we're comfortable with that - use them freely to research, prepare, and get ready ahead of time. That said, once you're in front of us - interviews, assessments, case studies, technical evaluations - we want to see you: your thinking, your judgment, your experience. AI-generated or real-time AI assistance isn't permitted during these stages unless we've explicitly said otherwise.

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More about this job

Responsibilities

The Account Manager will manage and strengthen relationships with existing customers while ensuring seamless service delivery and identifying business growth opportunities. They will coordinate with internal teams to manage shipments, resolve service issues, and maintain accurate account documentation.

Requirements

Candidates must have a minimum of 3 years of experience in account management or logistics, preferably within the trucking industry. Strong communication, problem-solving, and organizational skills are required, along with proficiency in Microsoft Office.

Skills

Account management
Transportation operations
Logistics
Dispatch
Shipment coordination
Problem-solving
Communication
Negotiation
Interpersonal skills
Time management
Commercial awareness
Microsoft Office
Excel
Outlook

Visa sponsorship

Not detected in the job text

Keywords

Account management
Customer service
Transportation
Logistics
Trucking industry
Dispatch
Shipment coordination
Business development
Customer retention
Supply chain management
Operations
Billing
Finance
TMS
Microsoft Excel
Microsoft Outlook
Commercial awareness
Problem-solving
Negotiation
Time management
Accountability
Service delivery
Invoicing
Data analysis
Relationship building

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