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Senior Production Planner
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
Influence that counts. You’ll work side by side with the Planning Manager and have a direct voice with production, procurement and sales.
Added 15 mins ago
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Store Manager, Gardenland Parts & Supply
Co-op
Morden, MB
- Full-time
The Store Manager is a ‘working manager’ responsible for the overall leadership, operational performance, and profitability of the store, ensuring alignment with organizational goals, brand…
Added 30 mins ago
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Production Planner
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
A bachelor’s degree or college diploma (DEC) in operations management, industrial engineering, logistics, supply chain or a related field.
Added 30 mins ago
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Manufacturing Manager
NPAworldwide
Brantford, ON
- Full-time
The Manufacturing & Distribution Manager will oversee approximately 40-50 employees
Added 30 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
St. John's, NL
- Full-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 1 hour ago
NM
Parts Lead
Nelson Motors and Equipment
Avonlea, SK
- Full-time
…support department sales goals. Working closely with the Parts Manager, you will help keep the department organized, customer-focused, and operating safely while coaching and supporting…
Added 2 hours ago
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General Manager
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ON · Ontario, Canada
- Full-time
Our client, a leading global Tier 1 automotive supplier, is seeking an experienced General Manager to oversee two manufacturing facilities in Ontario.
Added 2 hours ago
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Added 2 hours ago
HG
Sales & Operations Manager (Branch Manager)
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Mississauga, ON
- Full-time
Job Title: Sales & Operations Manager (Branch Manager)
Added 3 hours ago
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Business Development Representative (2026-397-CP)
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Toronto, ON
- Contract
…activity. Working in close collaboration with the Campaign Manager, Employment Consultants, the Coordinator of Brokered Incentive Agreements (wage subsidy agreements) and the Career Success…
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Psychologist, Neonatal Follow Up Program (NFUP) - BC Women’s Hospital + Health Centre
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Vancouver, BC
- Part-time
…of the Provincial Health Services Authority, report Program Manager for the Neonatal Follow Up Program (NFUP). Psychologists work collaboratively with interdisciplinary teams supporting…
Added 6 hours ago
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Consumables Associate
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Vernon, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 6 hours ago
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Ops Agent Admin
FedEx Canada
SK · Corman Park, SK
- Part-time
Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees.…
Added 6 hours ago
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Seasonal Associate - Famous Footwear
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Winnipeg, MB
- Temporary
Ace Retail Operations: You’ll ensure daily store tasks (pricing, shipment processing, fulfillment and inventory) are dialed in, keeping the store running like a tightly laced sneaker.…
Added 6 hours ago
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Project Manager
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AB · Edmonton, AB
- Full-time
WE ARE HIRING! We are seeking an experienced Project Manager to join our Edmonton team.
Added 6 hours ago
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Service Desk Capability and Incident Manager
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Vancouver, BC
- Full-time
In addition, the position serves as the designated Major Incident Manager for critical customer-impacting events, ensuring effective coordination, communication, and service restoration…
Added 7 hours ago
PP
Clinic Manager
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- $75,000 to $80,000 CAD / year
- Full-time
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Added 7 hours ago
CD
Warehouse Manager
Charlottetown Discounters
Charlottetown, PE
- Full-time
…the heart of our operation, and we’re looking for a Warehouse Manager who’s ready to take the lead and help keep things running smoothly as we continue to…
Added 7 hours ago
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Operations Manager
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- Full-time
We are currently recruiting for an experienced Operations Manager to join a well-established organization in Peterborough, Ontario. This is a hands-on leadership role responsible for…
Added 7 hours ago
TO
Control Centre Supervisor
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Oakville, ON
- Full-time
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Added 7 hours ago
Postmaster - Premises provided by Postmaster (Group Office)
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Exterior Cleaner / Groundskeeper – Mall & Parking Lot (Burnaby, BC)
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Burnaby, BC
Inspect parking lot for potholes and report to the Property Manager same day
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National Accounts Director
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Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 8 hours ago
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Project Manager External
Siemens Healthineers
Kitchener, ON
- Full-time
The project manager is responsible to independently lead and manage multiple projects of moderate to high complexity. Works closely with sponsors, process owners and subject matter experts…
Added 8 hours ago
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Project Manager External
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- Full-time
The project manager is responsible to independently lead and manage multiple projects of moderate to high complexity. Works closely with sponsors, process owners and subject matter experts…

TRIPLE EIGHT TRANSPORT INC.

Account Manager

Abbotsford, BC, Canada

$70,000 to $80,000 CAD / year

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Applications open in a new tab.

Job details

Pay: $70,000 to $80,000 CAD / year
Experience: Minimum 3 years of experience in account management, customer relationship management, or transportation and logistics operations, preferably within the trucking industry.
Posting language: English
Posted: Oct 27, 2026

Original job description

Triple Eight Transport Inc. is seeking a proactive, customer-focused Account Manager to manage and strengthen relationships with existing customers while ensuring seamless service delivery and identifying opportunities for business growth.

The ideal candidate will demonstrate strong relationship-building skills, commercial awareness, problem-solving abilities, and a high level of ownership and accountability. This role requires someone who can work effectively in a fast-paced transportation environment, anticipate customer needs, collaborate with internal teams, and deliver solutions that support customer satisfaction, retention, and long-term business growth.

Key Responsibilities

Customer Relationship & Account Management

Manage and develop strong relationships with assigned customer accounts, acting as the primary point of contact for service-related inquiries, concerns, and ongoing business needs.
Maintain regular communication with customers to understand their operational requirements, address challenges, and ensure consistent service quality and customer satisfaction.
Build customer trust through proactive communication, timely follow-ups, and a strong commitment to delivering on expectations.

Account Growth & Business Development

Identify opportunities to grow existing accounts by understanding customer requirements, expanding service offerings, and increasing business volumes.
Monitor customer activity, shipment trends, and account performance to identify potential risks, opportunities, and areas for improvement.
Collaborate with Sales and leadership teams on customer retention strategies, pricing discussions, service improvements, and account development initiatives.

Shipment Coordination & Service Delivery

Coordinate with Dispatch, Planning, Operations, and other internal teams to ensure customer shipments are managed efficiently, and service commitments are met.
Proactively monitor shipment activities, anticipate potential service disruptions, and communicate updates or corrective actions to customers.
Manage customer escalations, including shipment delays, service discrepancies, damages, and claims, ensuring timely investigation and resolution.

Account Performance & Operational Excellence

Maintain accurate customer account information, service requirements, shipment records, and relevant documentation.
Coordinate with Billing and Finance teams to address invoicing discrepancies, resolve customer billing concerns, and ensure accurate billing for services provided.
Track customer feedback, service performance, and recurring issues to recommend process improvements that enhance efficiency, customer experience, and account profitability.

Qualifications & Skills

Minimum 3 years of experience in account management, customer relationship management, or transportation and logistics operations, preferably within the trucking industry.
Strong understanding of transportation operations, dispatch, shipment coordination, and customer service requirements.
Proven ability to build and maintain customer relationships while identifying opportunities for account growth and retention.
Excellent verbal and written communication, negotiation, and interpersonal skills.
Strong problem-solving abilities with a proactive, solution-oriented approach to managing customer concerns.
High level of ownership, accountability, and attention to detail, with the ability to work independently in a fast-paced environment.
Strong organizational and time management skills, with the ability to manage multiple customer accounts and competing priorities.
Commercial awareness with the ability to understand customer profitability, service costs, and business opportunities.
Proficiency in Microsoft Office applications, particularly Excel and Outlook; experience with transportation management systems (TMS) is an asset.
Post-secondary education in Business Administration, Supply Chain Management, Logistics, or a related field is preferred.
Must be legally authorized to work in Canada.

What Success Looks Like in This Role

Customer Retention: Build trusted relationships that encourage long-term customer loyalty and repeat business.
Account Growth: Identify and convert opportunities to increase business volumes and revenue from existing customers.
Service Excellence: Ensure customer concerns are resolved promptly, and service commitments are consistently achieved.
Ownership & Accountability: Take responsibility for assigned accounts, follow through on commitments, and proactively address challenges.
Cross-Functional Collaboration: Work effectively with Operations, Sales, Billing, and other departments to deliver a seamless customer experience.

Building a Fair and Inclusive Hiring Process

Every application matters to us, and we thank you for taking the time to apply. Given the volume of applications we receive, only candidates moving forward will be contacted directly - but know that your interest in Triple Eight doesn't go unnoticed.

Equal Opportunity, By Design

Hiring decisions at Triple Eight are grounded in qualifications, experience, skills, and business need - nothing else. We actively welcome applicants from all backgrounds, and our recruitment practices are built to align with human rights and employment legislation, free from discrimination at every step.

Accommodation, Made Simple

If you require accommodation at any point in the recruitment process, just tell us. Our Recruitment team will work with you directly to understand what you need and provide the right support - handled with discretion and respect for your privacy.

Where AI Fits In

AI tools are part of how people prepare and learn today, and we're comfortable with that - use them freely to research, prepare, and get ready ahead of time. That said, once you're in front of us - interviews, assessments, case studies, technical evaluations - we want to see you: your thinking, your judgment, your experience. AI-generated or real-time AI assistance isn't permitted during these stages unless we've explicitly said otherwise.

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More about this job

Responsibilities

The Account Manager will manage and strengthen relationships with existing customers while ensuring seamless service delivery and identifying business growth opportunities. They will coordinate with internal teams to manage shipments, resolve service issues, and maintain accurate account documentation.

Requirements

Candidates must have a minimum of 3 years of experience in account management or logistics, preferably within the trucking industry. Strong communication, problem-solving, and organizational skills are required, along with proficiency in Microsoft Office.

Skills

Account management
Transportation operations
Logistics
Dispatch
Shipment coordination
Problem-solving
Communication
Negotiation
Interpersonal skills
Time management
Commercial awareness
Microsoft Office
Excel
Outlook

Visa sponsorship

Not detected in the job text

Keywords

Account management
Customer service
Transportation
Logistics
Trucking industry
Dispatch
Shipment coordination
Business development
Customer retention
Supply chain management
Operations
Billing
Finance
TMS
Microsoft Excel
Microsoft Outlook
Commercial awareness
Problem-solving
Negotiation
Time management
Accountability
Service delivery
Invoicing
Data analysis
Relationship building

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