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Added 1 hour ago
J
Senior Analyst, Customer Analytics (12-month contract)
Jobber
Kitchener, ON
- Contract
We’re looking for a Senior Analyst, Customer Analytics to be part of our Analytics team on a 12-month contract.
Added 1 hour ago
A
Senior IT Business Analyst
Ardene
Laval, QC
- Full-time
As a Senior IT Business Analyst, you play a key role in bridging business needs and technology solutions. You are analytical, proactive, collaborative, and highly organized, with the…
Added 2 hours ago
BV
Infrastructure Analyst - Business Analyst II
Bow Valley College
Calgary, AB
- Full-time
…catalog entries within ServiceNow, and collaborating with cross-functional teams to enhance workflows and automation. The role involves second-level troubleshooting support, coordination…
Added 2 hours ago
TE
Commercial Financial Analyst
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $75,000 to $85,000 CAD / year
Triple Eight Transport Inc. is seeking an experienced and commercially driven Commercial Financial Analyst to strengthen financial visibility, evaluate business performance, and support…
Added 3 hours ago
MC
Technical Business Analyst – Syndigo PIM MDM (35930)
Myticas Consulting
Canada
- Contract
Technical Business Analyst – Syndigo / PIM / MDM
Added 7 hours ago
ZT
Technical Business Systems Analyst
Zensar Technologies
Toronto, ON
- $95,000 to $100,000 CAD / year
- Full-time
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Added 8 hours ago
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Global Referentials Management Analyst
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Montreal, QC
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Added 9 hours ago
TC
Business Analyst
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- $90,000 to $110,000 CAD / year
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Functional and non-functional requirements elicitation and documentation.
Added 9 hours ago
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Analyst, Business
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Added 9 hours ago
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ITAM Governance Analyst
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- $50 to $60 CAD / hour
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Added 10 hours ago
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Analyste de système d’affaires, marchés des capitaux
Alithya
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- Full-time
As a Business System Analyst, Capital Markets, you’ll work closely with various stakeholders to analyze, document and optimize business processes and systems related to derivative products.
Added 10 hours ago
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Functional Business Analyst
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Mississauga, ON
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Added 16 hours ago
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Analyst, Data Governance
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Proven experience with corporate data environments supporting cross-functional governance.
Added 21 hours ago
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Added 1 day ago
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Analyze data, identify opportunities for process improvement, and collaborate with cross-functional teams to implement solutions that enhance retail operations. This includes:
Added 1 day ago
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RQ11715 – Business Analyst – Senior
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RQ11667 – Business Analyst – Senior
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RQ00762 – Systems Analyst – Senior
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Added 1 day ago
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Analyst, Business
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IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
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Salesforce Platform Owner
Parkland Corporation
Calgary, AB
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Requirements & Story Translation: Run discovery sessions with cross-functional business stakeholders to gather complex operational requirements. Translate business needs into clear,…
Added 1 day ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 1 day ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…

Trisura

Business Analyst Manager

Toronto, ON, Canada

The maximum potential base salary for this position is $150,000. · Full-time

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Job details

Pay: The maximum potential base salary for this position is $150,000.
Job type: Full-time
Apply by: Nov 22, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

At Trisura, we expect more because we believe it can be done better.

We are a young, growth oriented team with a commitment to exceptional talent and have been named one of Canada’s Top Small and Medium Employers since 2017. Our growth and our entrepreneurial style, niche market position and development opportunities ensure that our people see the results of their commitment reflected in the company’s success.

We are currently seeking a qualified individual to join our dynamic, forward-thinking team of Enterprise PMO professionals in our Toronto office.

BUSINESS ANALYST MANAGER

TORONTO

Trisura is seeking a Business Analyst Manager to lead and grow our Business Analyst function within the Enterprise PMO. This role is responsible for setting the standard for requirements gathering, documentation, and delivery discipline across our highest priority initiatives, while directly managing the people who do that work.

The position partners closely with Project Managers, Business Technology Leads, and IT leadership to ensure BA capacity is allocated against real priorities and that requirements quality holds steady regardless of who is assigned. This is a player coach role: you will manage a team day to day while staying close enough to the work to step into complex stakeholder situations directly.

Key Responsibilities

Leadership & People Management

Lead and develop a team of Business Analysts, including workload distribution, coaching, and career growth planning.
Conduct formal performance reviews and development conversations, including goal setting, mid year check ins, annual ratings, and documented improvement plans when needed.
Own people decisions for the team: hiring, compensation recommendations, promotion cases, and performance management.
Identify skill gaps across the team and build training plans, including where BAs need to grow into more technical or more strategic work.

BA Standards & Delivery Oversight

Set and enforce consistent BA standards across requirements gathering, documentation, process mapping, and stakeholder facilitation.
Review and approve key BA deliverables, business requirements documents, process maps, and acceptance criteria, before they move downstream.
Own BA involvement in SDLC and intake processes, ensuring requirements work plugs cleanly into governance and delivery checkpoints.
Act as the escalation point when BA work stalls due to unclear ownership, conflicting stakeholder input, or scope ambiguity.
Apply process improvement methodologies (Lean, Six Sigma, BPM, Value Stream Mapping) to identify inefficiencies and control gaps in BA workflows and deliverables.
Support intake, prioritization, and scope definition processes for incoming work.
Facilitate executive-level status reporting and decision support on BA work streams.

Cross-Functional Partnership

Partner with PMs, BTLs, and IT leadership to ensure BA capacity is allocated against real priorities.
Represent the BA function in portfolio and governance discussions, giving leadership honest visibility into capacity, risk, and requirements quality.
Stay hands on with complex or politically sensitive initiatives where direct BA involvement is the fastest path to clarity.
Partner with Legal, Compliance, and Procurement on vendor and platform governance where BA involvement is required, including evaluating vendor performance and integration effectiveness.

Required Qualifications

Education & Experience

Bachelor's degree in Business, Information Systems, or a related field.
Minimum 5 years in a formal leadership role, with direct accountability for performance management, hiring, and development.
8 or more years of business analysis experience.
Experience operating inside a PMO or similar governance structure, with a clear understanding of how BA work connects to intake, SDLC, and delivery.

Core Competencies

Proven ability to manage people, not just manage work, including coaching, holding people accountable, delivering a tough rating, and having hard conversations without avoiding them.
Strong command of BA fundamentals: requirements elicitation, process mapping, stakeholder facilitation, acceptance criteria, and documentation standards.
Comfortable translating between technical teams and business stakeholders without losing accuracy on either side.
A bias toward clarity over comfort; you would rather name an ambiguous requirement early than let it surface as a problem in UAT.
Working knowledge of process improvement methodologies (Lean, Six Sigma, BPM, Value Stream Mapping).
Risk management and internal control awareness.

Technical & Systems Skills

Experience with Jira, Confluence, or comparable tools for requirements tracking and documentation.
Understanding of SDLC and hybrid delivery models.
Advanced documentation and process mapping capabilities.

Preferred Qualifications

Prior work experience in insurance, financial services, or other regulated industries.
Professional certifications (PMP, CBAP, Scrum, or equivalent).
Familiarity with policy administration, claims, underwriting, or financial reporting systems.
Experience supporting internal or external audits.
Exposure to automation, RPA, or AI-enabled platforms.

Location:

Downtown Toronto – Hybrid

Salary

The maximum potential base salary for this position is $150,000.

This salary range reflects the expected base compensation for the role across Canada. Actual compensation will be determined based on factors such as experience, qualifications, and scope of responsibilities. Trisura provides this range in good faith in accordance with applicable legislation.

This position is for an existing, currently vacant position.

If you are looking for a career in an exciting and rewarding company, are driven to excel, thrive in a team environment and want to contribute to the success of an organization that values your contribution, we would like to hear from you!

We are committed to an inclusive and barrier-free workplace that reflects the diversity in each of our offices across Canada. Accommodations will be provided on request for candidates taking part in all aspects of our recruitment and selection process.

We thank all candidates for their interest however only those selected for an interview will be contacted.

Trisura, headquartered in the heart of Canada’s financial district, is a specialty lines insurer with a focus on Surety, Specialty Insurance, Property & Casualty, and Warranty products.

Trisura brings innovative solutions and expertise through a select network of both national and regional brokerage firms.

The company, founded in 2006, and operating across North America with offices in Toronto, Ottawa, Halifax, Montréal, Calgary, Vancouver, Stamford. Denver, Chicago, Philadelphia and Oklahoma City, is uniquely positioned to satisfy all varieties of risk in Contract, Commercial and Developer Surety, Directors' and Officers' Liability, Fidelity, and Professional Liability including Media Liability, as well as Warranty products.

trisura.com/careers

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More about this job

Responsibilities

Lead and develop the Business Analyst team, including workload allocation, coaching, performance management, hiring input, and career development. Establish and oversee BA standards and deliverables, coordinate capacity and priorities with PMs and IT leadership, and support governance, process improvement, and complex initiatives.

Requirements

Requires a bachelor’s degree in Business, Information Systems, or a related field, at least five years in a formal leadership role, and eight or more years of business analysis experience. Candidates should have PMO and SDLC experience, strong requirements and process-mapping skills, people-management capabilities, and familiarity with Jira or Confluence; insurance or financial-services experience and relevant certifications are preferred.

Skills

Business Analysis
People Management
Requirements Elicitation
Process Mapping
Stakeholder Facilitation
Requirements Documentation
Acceptance Criteria
Performance Management
SDLC
PMO Governance
Capacity Planning
Risk Management
Internal Controls
Process Improvement
Executive Reporting
Vendor Governance

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Enterprise PMO
Requirements Elicitation
Requirements Documentation
Process Mapping
Stakeholder Facilitation
Acceptance Criteria
SDLC
Jira
Confluence
Lean
Six Sigma
Business Process Management
Value Stream Mapping
Risk Management
Internal Controls
Portfolio Governance
Vendor Governance
Policy Administration
Claims Systems
Underwriting Systems
Financial Reporting Systems
PMP
CBAP
Scrum
Automation
RPA
AI-Enabled Platforms
Insurance
Financial Services

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