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Added 2 hours ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
In partnership with the City Market Manager, solicit local vendors that are interested in setting up space in the City Market, Open Streets, Market Slip or on other City property, and…
Added 2 hours ago
TS
Program Manager Temporary
The Salvation Army in Canada
Kelowna, BC
- Full-time
Identifies equipment, maintenance, and supply needs and communicates concerns to the Property Manager.
Added 2 hours ago
M
FOH Management - General Manager
Moxies
Calgary, AB
- Full-time
We are looking for an incredible General Manager to be the leader of our team. Our people are the heart and soul of our business, and we are on the hunt for an amazing person like you to…
Added 4 hours ago
TC
Maintenance Technician
The Charlottetown Area Development Corporation
Charlottetown, PE
- Full-time
Investigating and resolving problems identified by tenant or facility manager requests
Added 5 hours ago
SB
Project Manager
Sky Building Restoration
Oakville, ON
- Full-time
Sky Building Restoration Inc. is seeking a highly organized, experienced, and results-driven Project Manager to lead environmental remediation, abatement, emergency restoration,…
Added 6 hours ago
AP
Live in Maintenance Manager
APM Properties
Summerside, PE
- Part-time
…apply for the following career opportunity: Live-In Maintenance Manager for one of our properties in Summerside,…
Added 7 hours ago
KH
Property Manager
KY Home Solution
Charlottetown, PE
- Full-time
If so, you might be our next Property Manager.
Added 8 hours ago
BV
Facilities Manager
Bow Valley College
Calgary, AB
- Full-time
Reporting to the Director, Campus Services, the Facilities Manager oversees building operations, repairs, and maintenance across college-owned facilities. This includes mechanical,…
Added 8 hours ago
TE
Property Maintenance Manager
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $85,000 to $95,000 CAD / year
The Property Maintenance Manager is responsible for overseeing the maintenance, upkeep, and operational condition of a diverse property portfolio, ensuring properties are maintained to high…
Added 8 hours ago
TE
Leasing Manager
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $75,000 to $80,000 CAD / year
The Leasing Manager is responsible for overseeing leasing activities across the property portfolio, with a focus on maximizing occupancy, optimizing rental performance, and maintaining…
Added 8 hours ago
CO
Development Officer - Full-Time Term
City of Lloydminster
Lloydminster, SK
- Full-time
Reporting to the Manager, Planning, the Development Officer administers the City’s Land Use Bylaw by reviewing applications, providing recommendations, and rendering decisions as the…
Added 9 hours ago
TS
Program Manager Temporary
The Salvation Army Canada and Bermuda Territory
Kelowna, BC · Rutland · Okanagan Central Community Church - Rutland
- Full-time
Identifies equipment, maintenance, and supply needs and communicates concerns to the Property Manager.
Added 10 hours ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Project manager, property manager, operations manager, or hospitality management backgrounds translate very well into this role.
Added 11 hours ago
B
Live-in Resident Manager
Boardwalk
Victoria, BC
- Full-time
…the same. If you have previous customer service, sales, or property management experience, we’d love to hear from…
Added 11 hours ago
B
Resident Manager
Boardwalk
London, ON
- Full-time
…the same. If you have previous customer service, sales, or property management experience, we’d love to hear from…
Added 11 hours ago
FB
Operations Coordinator
Forbes Bros. Group of Companies
Langley (District), BC · City of Langley, BC
- Full-time
The Office Manager leads daily administrative operations across three regional locations, supporting onsite teams and serving as a central point of contact for inquiries. You will guide…
Added 11 hours ago
FB
Operations Coordinator
Forbes Bros. Group of Companies
Surrey, BC
- Full-time
The Office Manager leads daily administrative operations across three regional locations, supporting onsite teams and serving as a central point of contact for inquiries. You will guide…
Added 11 hours ago
FB
Operations Coordinator
Forbes Bros. Group of Companies
Burnaby, BC
- Full-time
The Office Manager leads daily administrative operations across three regional locations, supporting onsite teams and serving as a central point of contact for inquiries. You will guide…
Added 11 hours ago
SS
Skilled Carpenters Carpenter Helpers
Single Source Disaster Recovery Specialists
ON · Regional Municipality of York, ON
- Full-time
Perform property repair carpentry at various job sites throughout the State of Rhode Island.
Added 11 hours ago
PE
Project Manager
PuroClean Etobicoke
Toronto, ON · Etobicoke, ON
- Full-time
We are seeking an experienced and motivated Project Manager with at least 2 years experience to oversee property damage restoration projects from initial assessment through to completion.…
Added 11 hours ago
FB
Operations Coordinator
Forbes Bros. Group of Companies
Coquitlam, BC
- Full-time
The Office Manager leads daily administrative operations across three regional locations, supporting onsite teams and serving as a central point of contact for inquiries. You will guide…
Added 11 hours ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
In partnership with the City Market Manager, solicit local vendors that are interested in setting up space in the City Market, Open Streets, Market Slip or on other City property, and…
Added 13 hours ago
CG
Mobile Patrol Guard (Weekends Nights) - Central Region
Commissionaires Great Lakes
Oakville, ON
- Part-time
Conduct property patrols of client locations, in accordance with site instructions.
Added 13 hours ago
HL
Marketing Manager
Horizon Legacy
Toronto, ON
- Full-time
Reporting to the Chief Operating Officer, the Interim Marketing Manager will provide maternity leave coverage and be responsible for the ongoing management and execution of Horizon Legacy’s…
Added 14 hours ago
SA
Finance Manager
STAN AI
Toronto, ON · North York, ON
- $105,000 to $130,000 USD / year
- Full-time
STAN is the largest provider of AI solutions for HOA and Condo Property Managers. We're using cutting-edge, patented AI technology to build solutions that enhance life for residents of more…

Trisura

Business Analyst Manager

Toronto, ON, Canada

The maximum potential base salary for this position is $150,000. · Full-time

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Job details

Pay: The maximum potential base salary for this position is $150,000.
Job type: Full-time
Apply by: Nov 22, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

At Trisura, we expect more because we believe it can be done better.

We are a young, growth oriented team with a commitment to exceptional talent and have been named one of Canada’s Top Small and Medium Employers since 2017. Our growth and our entrepreneurial style, niche market position and development opportunities ensure that our people see the results of their commitment reflected in the company’s success.

We are currently seeking a qualified individual to join our dynamic, forward-thinking team of Enterprise PMO professionals in our Toronto office.

BUSINESS ANALYST MANAGER

TORONTO

Trisura is seeking a Business Analyst Manager to lead and grow our Business Analyst function within the Enterprise PMO. This role is responsible for setting the standard for requirements gathering, documentation, and delivery discipline across our highest priority initiatives, while directly managing the people who do that work.

The position partners closely with Project Managers, Business Technology Leads, and IT leadership to ensure BA capacity is allocated against real priorities and that requirements quality holds steady regardless of who is assigned. This is a player coach role: you will manage a team day to day while staying close enough to the work to step into complex stakeholder situations directly.

Key Responsibilities

Leadership & People Management

Lead and develop a team of Business Analysts, including workload distribution, coaching, and career growth planning.
Conduct formal performance reviews and development conversations, including goal setting, mid year check ins, annual ratings, and documented improvement plans when needed.
Own people decisions for the team: hiring, compensation recommendations, promotion cases, and performance management.
Identify skill gaps across the team and build training plans, including where BAs need to grow into more technical or more strategic work.

BA Standards & Delivery Oversight

Set and enforce consistent BA standards across requirements gathering, documentation, process mapping, and stakeholder facilitation.
Review and approve key BA deliverables, business requirements documents, process maps, and acceptance criteria, before they move downstream.
Own BA involvement in SDLC and intake processes, ensuring requirements work plugs cleanly into governance and delivery checkpoints.
Act as the escalation point when BA work stalls due to unclear ownership, conflicting stakeholder input, or scope ambiguity.
Apply process improvement methodologies (Lean, Six Sigma, BPM, Value Stream Mapping) to identify inefficiencies and control gaps in BA workflows and deliverables.
Support intake, prioritization, and scope definition processes for incoming work.
Facilitate executive-level status reporting and decision support on BA work streams.

Cross-Functional Partnership

Partner with PMs, BTLs, and IT leadership to ensure BA capacity is allocated against real priorities.
Represent the BA function in portfolio and governance discussions, giving leadership honest visibility into capacity, risk, and requirements quality.
Stay hands on with complex or politically sensitive initiatives where direct BA involvement is the fastest path to clarity.
Partner with Legal, Compliance, and Procurement on vendor and platform governance where BA involvement is required, including evaluating vendor performance and integration effectiveness.

Required Qualifications

Education & Experience

Bachelor's degree in Business, Information Systems, or a related field.
Minimum 5 years in a formal leadership role, with direct accountability for performance management, hiring, and development.
8 or more years of business analysis experience.
Experience operating inside a PMO or similar governance structure, with a clear understanding of how BA work connects to intake, SDLC, and delivery.

Core Competencies

Proven ability to manage people, not just manage work, including coaching, holding people accountable, delivering a tough rating, and having hard conversations without avoiding them.
Strong command of BA fundamentals: requirements elicitation, process mapping, stakeholder facilitation, acceptance criteria, and documentation standards.
Comfortable translating between technical teams and business stakeholders without losing accuracy on either side.
A bias toward clarity over comfort; you would rather name an ambiguous requirement early than let it surface as a problem in UAT.
Working knowledge of process improvement methodologies (Lean, Six Sigma, BPM, Value Stream Mapping).
Risk management and internal control awareness.

Technical & Systems Skills

Experience with Jira, Confluence, or comparable tools for requirements tracking and documentation.
Understanding of SDLC and hybrid delivery models.
Advanced documentation and process mapping capabilities.

Preferred Qualifications

Prior work experience in insurance, financial services, or other regulated industries.
Professional certifications (PMP, CBAP, Scrum, or equivalent).
Familiarity with policy administration, claims, underwriting, or financial reporting systems.
Experience supporting internal or external audits.
Exposure to automation, RPA, or AI-enabled platforms.

Location:

Downtown Toronto – Hybrid

Salary

The maximum potential base salary for this position is $150,000.

This salary range reflects the expected base compensation for the role across Canada. Actual compensation will be determined based on factors such as experience, qualifications, and scope of responsibilities. Trisura provides this range in good faith in accordance with applicable legislation.

This position is for an existing, currently vacant position.

If you are looking for a career in an exciting and rewarding company, are driven to excel, thrive in a team environment and want to contribute to the success of an organization that values your contribution, we would like to hear from you!

We are committed to an inclusive and barrier-free workplace that reflects the diversity in each of our offices across Canada. Accommodations will be provided on request for candidates taking part in all aspects of our recruitment and selection process.

We thank all candidates for their interest however only those selected for an interview will be contacted.

Trisura, headquartered in the heart of Canada’s financial district, is a specialty lines insurer with a focus on Surety, Specialty Insurance, Property & Casualty, and Warranty products.

Trisura brings innovative solutions and expertise through a select network of both national and regional brokerage firms.

The company, founded in 2006, and operating across North America with offices in Toronto, Ottawa, Halifax, Montréal, Calgary, Vancouver, Stamford. Denver, Chicago, Philadelphia and Oklahoma City, is uniquely positioned to satisfy all varieties of risk in Contract, Commercial and Developer Surety, Directors' and Officers' Liability, Fidelity, and Professional Liability including Media Liability, as well as Warranty products.

trisura.com/careers

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More about this job

Responsibilities

Lead and develop the Business Analyst team, including workload allocation, coaching, performance management, hiring input, and career development. Establish and oversee BA standards and deliverables, coordinate capacity and priorities with PMs and IT leadership, and support governance, process improvement, and complex initiatives.

Requirements

Requires a bachelor’s degree in Business, Information Systems, or a related field, at least five years in a formal leadership role, and eight or more years of business analysis experience. Candidates should have PMO and SDLC experience, strong requirements and process-mapping skills, people-management capabilities, and familiarity with Jira or Confluence; insurance or financial-services experience and relevant certifications are preferred.

Skills

Business Analysis
People Management
Requirements Elicitation
Process Mapping
Stakeholder Facilitation
Requirements Documentation
Acceptance Criteria
Performance Management
SDLC
PMO Governance
Capacity Planning
Risk Management
Internal Controls
Process Improvement
Executive Reporting
Vendor Governance

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Enterprise PMO
Requirements Elicitation
Requirements Documentation
Process Mapping
Stakeholder Facilitation
Acceptance Criteria
SDLC
Jira
Confluence
Lean
Six Sigma
Business Process Management
Value Stream Mapping
Risk Management
Internal Controls
Portfolio Governance
Vendor Governance
Policy Administration
Claims Systems
Underwriting Systems
Financial Reporting Systems
PMP
CBAP
Scrum
Automation
RPA
AI-Enabled Platforms
Insurance
Financial Services

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