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Trivium

AI Engineer

Remote, Canada

Remote

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Job details

Workplace: Remote
Posting language: English
Posted: Oct 29, 2026

Original job description

Senior / Staff Engineer: AI Agents & Production Reliability

Job Description

Location: Remote, Canada, Argentina, Brazil and the United Kingdom

Working hours: Must work U.S. Eastern Time (ET) business hours

Compensation: USD 5,000 to 6,000 per month (full-time), depending on experience

Schedule: Full-Time

Contract: Full-Time Independent Contractor

We are is an all-in-one AI marketing platform for dental practices. Our AI tools and agents improve a practice's online visibility (search, reviews, reputation, website) and work around the clock to bring in more patients, from an AI voice receptionist that books directly into the practice's schedule to automated review requests and marketing reporting. We're live with dozens of offices and growing fast.

WHO WE'RE LOOKING FOR

An engineer who takes full ownership of production and, when something breaks, knows exactly what went wrong and where, usually before the practice notices.

You run multiple AI agents, well. You direct several AI coding agents in parallel, review what they produce critically, and keep a codebase clean while moving fast. You also own our production agents (voice, reviews, reporting) as systems, not demos.
You know where AI helps and where it doesn't. You decide deliberately when to delegate to an AI agent and when to write the code yourself: tricky concurrency, scheduling logic, security, anything where being subtly wrong is expensive.
You debug fast and systematically. You form a hypothesis, check the logs and traces, and find the root cause, whether it's in our code, a vendor API, or the model's prompt and context.
You build the monitoring that's missing. If you can't see it, you instrument it: tracing across every call and agent action, alerts that fire on real failures, dashboards people actually use.
You can pinpoint where an LLM went wrong: which prompt section, which tool call, which piece of context. Then you prove the fix with evaluations and replays of real failures.
You own outcomes. You don't wait for tickets; you find what's broken, fix it, and make sure it stays fixed.

WHAT YOU'LL WORK ON

Production reliability and incident response across our AI agents and integrations.
Debugging and evaluation tooling for LLM agents (prompt, context and tool-call tracing; regression evals; failure replay).
A real-time availability viewer and configurator: every office schedules differently, so make it visible and configurable exactly what the voice agent will offer, and why.
Helping finish and harden the Marketing Report and the Website Builder.

WHAT YOU NEED

7+ years building and operating production systems, with real on-call and incident ownership.
Hands-on LLM applications in production: tool calling, prompt and context debugging, evals (Langfuse or similar).
Daily, disciplined use of AI coding tools (Claude Code, Codex, Cursor), including running several agents in parallel.
Strong Python and TypeScript; event-driven services; MongoDB or Postgres.
Experience with messy third-party integrations (scheduling systems, telephony, marketing and ad platforms).
Ability to work U.S. Eastern Time business hours.
Based in Canada, Argentina, Brazil or the United Kingdom, and able to work as an independent contractor.

BONUS POINTS

Scheduling or constraint systems.
Marketing tech.
HIPAA.
Twilio or voice AI.

ENGAGEMENT DETAILS

Full-time independent contractor engagement (not employment); this role is open to candidates outside the U.S. only.
Compensation: USD 5,000 to 6,000 per month (full-time), depending on experience.
Fully remote, working U.S. Eastern Time hours.

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More about this job

Responsibilities

You will own production reliability and incident response for AI agents, ensuring systems remain stable and performant. Additionally, you will build debugging and evaluation tooling to monitor LLM performance and optimize agent behavior.

Requirements

Candidates must have 7+ years of experience building production systems and hands-on experience with LLM applications. You must be proficient in Python, TypeScript, and database management while being able to work U.S. Eastern Time business hours.

Skills

Python
TypeScript
LLM
Production Reliability
Incident Response
Prompt Engineering
Tool Calling
MongoDB
Postgres
Event-driven Services
Langfuse
Claude Code
Codex
Cursor
System Monitoring
Debugging

Remote locations

Canada
Argentina
Brazil
United Kingdom

Remote locations (standardized)

Argentina
Brazil
Canada
United Kingdom

Visa sponsorship

Not detected in the job text

Keywords

AI Engineer
AI Agents
Production Reliability
Python
TypeScript
LLM
MongoDB
Postgres
Event-driven Architecture
Langfuse
Claude Code
Codex
Cursor
Prompt Engineering
Incident Response
Monitoring
Tracing
Debugging
Marketing Tech
HIPAA
Twilio
Voice AI
Scheduling Systems
API Integration
Full-time
Independent Contractor
Remote
Software Engineering
Data Engineering
System Architecture

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