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Added 10 mins ago
BG
Territory Manager_CA
Brandt Group of Companies
Olds, AB
- Full-time
Brandt Tractor Ltd is currently seeking a Territory Manager (temporary) for our Olds Agriculture location.
Added 10 mins ago
BG
Territory Manager - Shortline - Agriculture
Brandt Group of Companies
Red Deer, AB
- Full-time
The Territory Manager - Agriculture role is vital in the creation, fostering, and growth of Customer relationships within the defined area of responsibility (AOR), with the goal of…
Added 10 mins ago
BG
Territory Manager
Brandt Group of Companies
Red Deer, AB
- Full-time
Brandt Tractor Ltd is currently seeking a Territory Manager - Shortline for our Bassano Agriculture location.
Added 10 mins ago
BG
CSA_CA
Brandt Group of Companies
Saskatoon, SK
- Full-time
Follow up on all customer complaints, communicating resolutions to the Branch Manager, Parts Manager, Service Manager, and Sales Manager to ensure customer satisfaction.
Added 10 mins ago
BG
Territory Manager
Brandt Group of Companies
Red Deer, AB
- Full-time
Brandt Tractor Ltd is currently seeking a Territory Manager for our Red Deer Construction and Forestry location.
Added 10 mins ago
CR
Railcar Loader
Cando Rail & Terminals
Fort Saskatchewan, AB
- Full-time
Promptly reporting all safety, equipment, and track problems to the Team Lead and/or Manager
Added 10 mins ago
A
Store Manager
Ardene
Spruce Grove, AB
- Full-time
The Store Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. The Store Manager is responsible…
Added 10 mins ago
BG
Territory Manager_CA
Brandt Group of Companies
Ponoka, AB
- Full-time
Brandt Tractor Ltd is currently seeking a Territory Manager for our Ponoka Agriculture location.
Added 10 mins ago
CR
Railcar Loader
Cando Rail & Terminals
Edmonton, AB
- Full-time
Promptly reporting all safety, equipment, and track problems to the Team Lead and/or Manager
Added 10 mins ago
NB
Banking Advisor
National Bank of Canada
Red Deer, AB
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 10 mins ago
TI
Senior Product Manager
Teckhorizon Inc
Toronto, ON
- Contract
Our client is seeking a Senior Product Manager to lead product planning, strategy, development, and delivery throughout the product lifecycle. The role requires extensive experience…
Added 10 mins ago
AA
Bilingual Disability Case Manager
Acclaim Ability Management Inc.
Toronto, ON
- Full-time
As a Bilingual Disability Case Manager, you will play an important role in supporting individuals throughout their recovery journey. Working collaboratively with a diverse team of…
Added 10 mins ago
DB
Account Manager
Doman Building Materials Group
Saskatoon, SK
- Full-time
Doman Building Materials is an exciting place to work as an Account Manager. Operating in every province throughout Canada, the Account Manager will support our customers in Saskatchewan.
Added 10 mins ago
NB
Banking Advisor
National Bank of Canada
Courtenay, BC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 10 mins ago
NB
conseiller Bancaire
National Bank of Canada
Montreal, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 10 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Lorraine, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 10 mins ago
P
System Configuration Specialist / Spécialiste en configuration de systèmes (CS002)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Reporting to the Regional Installation Manager, the System Configuration Specialist plays a key role in supporting Our Client's operations by configuring, troubleshooting, and maintaining…
Added 10 mins ago
NB
Technical Advisor
National Bank of Canada
Montreal, QC
- Full-time
Within the compliance group, you are part of a team of seven colleagues and report to the Manager, Registration Department. Our team stands out for its expertise in regulatory…
Added 10 mins ago
FK
Business Development Manager
Fresh Kitchen + Juice Bar
Vaughan, ON
- Full-time
Fresh Kitchen + Juice Bar is hiring a Business Development Manager!
Added 10 mins ago
NB
Associate Relationship Manager, Fund Services
National Bank of Canada
Toronto, ON
- Full-time
…operations, onboarding and technology, as well as with external service providers, to deliver custody, fund administration and exchange-traded fund services to investment fund manager…
Added 10 mins ago
CM
Crisis Worker
Canadian Mental Health Association Peel Dufferin
Brampton, ON
- Full-time
…hospitals, law enforcement agencies, and mental health and social service agencies to build an effective delivery of crisis service in the…
Added 10 mins ago
RR
Mechanical Project Manager
Rightway Recruitment
Vancouver, BC
- $90,000 to $120,000 CAD / year
- Full-time
…multidisciplinary engineering consultancy in the search for a Project Manager – Mechanical Engineering to join their Vancouver…
Added 10 mins ago
Q
Customer Experience Specialist - French Bilingual
Quince
Vancouver, BC
- $26 CAD / hour
- Full-time
…guide them authentically, and share insights that improve our service. Grow your career with clear paths in specialization, leadership, and training while building trust and loyalty every…
Added 10 mins ago
A
Store Assistant Manager
Ardene
Winnipeg, MB
- Full-time
The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example…
Added 10 mins ago
CI
QC In Process Line Inspector
Crystal Int'l (Group) Inc. & Crystal Claire Cosmetics Inc.
Toronto, ON · Scarborough, ON
- $40,000 to $43,000 CAD / year
- Full-time
…product. Besides having an understanding of the product or service, a quality inspector must also adapt at the tools of the…

Trivium

Customer Success Manager

Remote, Canada

Remote

Apply About employer

Applications open in a new tab.

Job details

Workplace: Remote
Posting language: English
Posted: Oct 27, 2026

Original job description

Client Success Manager - Home Improvement Marketing Agency

Remote | Full-Time | Independent Contractor | Monday–Friday, 8 AM–5 PM CST

We're a fast-growing Meta ads agency that helps kitchen and bathroom remodeling companies grow. We build the creatives in-house, run the ads, and help our clients turn leads into booked jobs. Our clients range from established local remodelers to large regional companies across the U.S.

We're scaling, and we want an experienced Client Success Manager who has done this before. You'll own a book of home improvement clients and help us build a world-class client success system as we grow.

You won't be doing it alone. You'll work inside a pod with our media buying and creative team, alongside another CSM, and report directly to the founder.

WHAT YOU'LL ACTUALLY DO

Own a portfolio of client accounts end-to-end

Start with around 20 accounts and grow to 40–50 at full load.

Be the main point of contact for every client: you own the relationship, retention and results.

Spend your first month shadowing our current CSM, then take over your own group of clients.

Drive retention and growth

Run regular check-ins and keep clients clear on their results, lead flow and next steps.

Spot problems before the client does and escalate them to the team the same day.

Make sure expected MRR is collected on time.

Earn referrals, reviews and testimonials from happy clients.

Help build the system

Bring proven CS processes: onboarding, client health tracking, reporting cadence and churn saves.

Document what works so the team can scale it.

HOW TO STAND OUT

In your application, tell us which home improvement or contractor clients you've managed, how many accounts you handled at once, and a time you saved a client who was about to churn. Specifics, not buzzwords.

WHO THIS IS FOR

Client success or account management experience with home improvement or contractor clients - kitchen and bath remodeling ideally. This is our #1 requirement.

You've personally managed 20+ client accounts at the same time.

Agency experience, ideally in lead generation or Meta/Google ads for local service businesses.

Experience at a scaling company where you helped build CS processes, not only followed them.

You're organized and fast, and you follow up without being chased.

You communicate with clarity and confidence, and you handle difficult client conversations.

Fluent English (written and spoken).

Available Monday–Friday, 8 AM–5 PM CST.

WHO THIS IS NOT FOR

You've never worked with home improvement or contractor clients.

You've only managed one in-house brand or a handful of enterprise accounts.

You need a fully built playbook and someone telling you what to do every day.

You avoid tough conversations with clients.

COMPENSATION & GROWTH

Base pay plus performance bonuses - On-Target Earnings of $8,000–$10,000/month.

Monthly bonuses tied to MRR collected, qualified referrals booked, client reviews and testimonials.

100% remote, independent contractor role.

Clear growth path: lead a team of CSMs as CSM Manager, with room to grow into pod management / operations leadership.

Apply About employer

More about this job

Responsibilities

Manage a portfolio of 20-50 home improvement client accounts, serving as the primary point of contact for results and retention. Collaborate with media buying and creative teams to optimize ad performance and implement client success systems.

Requirements

Requires extensive experience in client success or account management specifically within the home improvement or contractor industry. Candidates must have a proven track record of managing 20+ client accounts simultaneously and experience in agency-based lead generation.

Skills

Account management
Client success
Lead generation
Meta ads
Google ads
Retention management
Client onboarding
Reporting
Communication
Problem solving
Relationship management
Project management

Benefits

Performance bonuses

Remote locations

United States

Remote locations (standardized)

United States

Visa sponsorship

Not detected in the job text

Keywords

Customer Success Manager
Meta Ads
Google Ads
Home Improvement
Contractor
Lead Generation
Agency
Client Retention
MRR
Account Management
Remote
Independent Contractor
Marketing Agency
Kitchen Remodeling
Bathroom Remodeling
Client Onboarding
Performance Marketing

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