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M
Service Express Attendant
Marriott
Vancouver, BC
- Full-time
Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure…
Added 1 min ago
Human Resources Administration Assistant
Commissionaires Nova Scotia
Bedford, NS
Support the Senior HR Administrator and Outreach and Recruitment Manager with daily operations, recruitment initiatives, administrative responsibilities, and special projects.
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TH
Cashier Part Time - TORONTO CALEDONIA
The Home Depot
Caledonia, NS
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 1 min ago
TH
Receiving Associate Part Time - SARNIA
The Home Depot
Sarnia, ON
- Part-time
Responding to public address system announcements Requires listening for customer service calls, personal pages and general information announcements
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TH
Flooring Sales Part Time - LONDON S
The Home Depot
London, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 min ago
TH
Lot Associate Part Time - TORONTO CALEDONIA
The Home Depot
Caledonia, NS
- Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 1 min ago
TH
Tool Rental Sales Part Time - TORONTO CALEDONIA
The Home Depot
Caledonia, NS
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 min ago
TH
Kitchen & Bath Sales Part Time - KITCHENER
The Home Depot
Kitchener, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 min ago
TH
Cashier Part Time - KITCHENER
The Home Depot
Kitchener, ON
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 1 min ago
TH
Cashier Part Time - LONDON E
The Home Depot
London, ON
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 1 min ago
TH
Hardware Sales Part Time - TORONTO CALEDONIA
The Home Depot
Caledonia, NS
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 min ago
TH
Overnight Freight Associate Part Time - SARNIA
The Home Depot
Sarnia, ON
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 1 min ago
TH
Lumber & Building Materials Sales Part Time - TORONTO CALEDONIA
The Home Depot
Caledonia, NS
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 min ago
TH
Cashier Part Time - KITCHENER W
The Home Depot
Kitchener, ON
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 1 min ago
FS
Sr Dispatcher
First Student
Ottawa, ON
- Full-time
Strong communication, customer-service, computer, and problem-solving skills.
Added 1 min ago
PG
Production Project Manager
PCL Graphics
Markham, ON
- Full-time
Strong communication and customer-service skills
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SE
Manager, Digital Product
Samsung Electronics
Mississauga, ON
- Full-time
We are seeking a creative and talented Digital Product Manager with Mobile App & UX/UI design experience who will work across multiple teams to design, plan, implement, & continuously…
Added 1 min ago
A
Store/Warehouse Manager
Acciona
ON · CAN - Eglinton Crosstown West
- Full-time
The Store/Warehouse Manager will lead the planning, coordination, and day-to-day management of the warehouse, stores, inventory, and material-control activities supporting the ECWE SRS…
Added 1 min ago
R
Client Advisor
RBC
Truro, NS
- Part-time
…relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us…
Added 1 min ago
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Group Product Manager
Priceline
Toronto, ON
- Full-time
…a great deal with us or keep shopping. As the Group Product Manager for Search, you will own that front door from end to end, across hotels, flights, rental cars, and…
Added 1 min ago
PV
Keyholder
Pet Valu
Canada
- Part-time
At least 2 years of experience in retail or customer service
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S
Assistant Department Manager, Bakery
Save-On-Foods
Campbell River, BC
- Part-time
Fostering a positive environment that is focused on Always Customer First service.
Added 1 min ago
PV
Store Manager
Pet Valu
Canada
- Full-time
As a Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions for their…
Added 1 min ago
AG
National Key Account Manager - Retail
Affinity Group
Richmond Hill, ON
- Full-time
…We pride ourselves on having a dedicated sales team, strong customer service orientation, extensive product knowledge and a professional, challenging and rewarding work…
Added 1 min ago
SC
Acquisition Account Manager - French Bilingual Hybrid
Staples Canada
Montreal, QC
- Full-time
Use a consultative approach to uncover customer needs and position full-service solutions across design, sourcing, fulfillment, and ecommerce.

Trojan Technologies

Service Coordinator

London, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 1 – 3 years of industry experience or customer service experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Imagine yourself…

Doing meaningful work that makes an everyday impact on the world around you.
Thriving in a supportive team environment that inspires you to strive for excellence.
Collaborating with a vibrant, inclusive, global team.

At Trojan Technologies, you have the power to make it possible.

Trojan Technologies, a Veralto company, plays a vital role in making the various stages of the water treatment process more effective and efficient. Our products and services have applications across municipal wastewater, drinking water, environmental contaminant treatment, and residential water treatment, along with ultra-purification of water used in food and beverage manufacturing, pharmaceutical processing and semiconductor applications.

When you join the Trojan Technologies team and the broader Veralto network, you become part of a unique culture where purpose meets possibility: where the work we do makes an everyday impact on the world’s vital water resources, and where you’ll have the power to deepen your skillset, own your ambition, and fuel your career growth.

Take a moment to watch our video: The Power to Make Things Possible (https://vimeo.com/burnsmarketing/review/823050239/c5d19b300c)

We offer:

Professional onboarding and training options

Powerful team looking forward to working with you

Career coaching and development opportunities

Health benefits

Reporting to the Regional Field Service Manager, the Service Coordinator is responsible for providing technical support via phone or email to internal OpCo functions (engineers, technicians, and product support personnel) by diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Repairs and/or updates products at the office site (not field). Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. Highest level of problem escalation. May be responsible for developing and conducting technical training for product lines. Normally degreed engineers or scientists. May be referred to as "bench technicians".

This position is part of the Trojan - Field Technical Service - 5014.Trojan Service Logistics located in London, Ontario, Canada and will be Hybird. At Trojan Technologies we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Trojan Technologies can provide.

In this role, a typical day will look like:

Cultivate key customer relations to interpret their needs and requirements
Ensure scope of work, parts, tools and resources are arranged for field technicians to enable a successful customer experience
Bring unique solutions to internal stakeholders, as needed, to meet customer requirements and drive product improvements
Complete service administrative tasks, order entry and provide feedback to customers and technicians in a timely manner
Manage all Field Technician’s schedules to ensure alignment with technician territory, skillset and customer needs
Coordinate with customers to ensure they are informed about needed parts and field service technician’s schedule
Drive continuous improvement for technical documents and field related processes
Meet aggressive objectives with prioritization skills and ability to recognize/escalate issues appropriately

The essential requirements of the job include:

Post secondary education in relevant field
1 – 3 years of industry experience or customer service experience
Experience working with cross functional teams – Engineering, Sales and Manufacturing
Operations to help resolve site specific difficulties

This is a coordination role where emphasis will be on developing understanding of our water quality products and working closely with our customers. This role will support customers in the form of scheduling and providing the service documentation needed to field technicians. Continuous status communication to customers and field technicians during each stage of the installation projects.

As a Service Coordinator at Trojan Technologies, you will work closely with a Project Manager to help our customers meet their water quality objectives. This includes customer guidance through the installation and commissioning activities until our provided solution has started and working as intended.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

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More about this job

Responsibilities

The Service Coordinator manages field technician schedules and ensures all necessary resources and documentation are prepared for customer service requests. They act as a primary point of contact for technical support and maintain strong customer relations throughout the installation and commissioning process.

Requirements

Candidates must have post-secondary education in a relevant field and 1 to 3 years of industry or customer service experience. Proficiency in working with cross-functional teams such as engineering, sales, and manufacturing is required.

Skills

Technical support
Customer relations
Scheduling
Troubleshooting
Service administration
Order entry
Cross-functional collaboration
Project coordination
Documentation
Communication
Problem solving
Prioritization
Water treatment systems
Field service coordination

Benefits

Health benefits
Professional onboarding
Training options
Career coaching
Development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Water treatment
Field service
Technical support
Customer service
Logistics
Project management
Troubleshooting
Electro-mechanical equipment
Software support
Scheduling
Continuous improvement
Cross-functional teams
Installation
Commissioning
Administrative tasks
Order entry
Documentation
Engineering
Manufacturing operations

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