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Added 12 mins ago
DA
Estimator - Project Manager Electrical Power Distribution | Estimateur Chargé de projets - Distribution électrique de puissance
Dracon Automatisation
Levis, QC · Dracon - Lévis
- Full-time
Main responsibilities of the estimator – project manager include all activities related to the detailed study of various automation projects and the preparation of quotations for control…
Added 12 mins ago
ON
Community Development Manager
Ontario Native Women's Association
Thunder Bay, ON
- Full-time
The Community Development Manager will lead, coach, and support a group of employees within various programs while ensuring ONWA’s vision, mandate, objectives, and membership deliverables…
Added 12 mins ago
DH
Mandarin Outreach Worker, FT
Dixon Hall
Toronto, ON
- Full-time
Reporting to the Manager, Programs and Services, Seniors Services. The Mandarin Outreach Worker uses community development and outreach approach to build relationships within…
Added 12 mins ago
PG
Production Project Manager
PCL Graphics
Markham, ON
- Full-time
We’re looking for a Project Manager to join our growing team in Markham.
Added 12 mins ago
SE
Manager, Digital Product
Samsung Electronics
Mississauga, ON
- Full-time
We are seeking a creative and talented Digital Product Manager with Mobile App & UX/UI design experience who will work across multiple teams to design, plan, implement, & continuously…
Added 12 mins ago
AG
National Key Account Manager - Retail
Affinity Group
Richmond Hill, ON
- Full-time
…ourselves on having a dedicated sales team, strong customer service orientation, extensive product knowledge and a professional, challenging and rewarding work…
Added 12 mins ago
SC
Acquisition Account Manager - French Bilingual Hybrid
Staples Canada
Montreal, QC
- Full-time
As an Acquisition Account Manager supporting SPP Canada, you will build a high-value new business pipeline and turn promising opportunities into lasting client partnerships. You will work…
Added 27 mins ago
CO
Director of Shelters and Housing
Christie Ossington Neighbourhood Centre
Toronto, ON
- Full-time
Christie Ossington Neighbourhood Centre (CONC) is a multi-service community organization supporting individuals and families through shelter, housing, food security, and community-based…
Added 27 mins ago
HP
Program Manager, Halifax Connector and Workforce Development
Halifax Partnership
Halifax, NS
- Contract
Reporting to the Director, National Connector Program and Workforce Development, the Program Manager, Halifax Connector and Workforce Development, is responsible for managing the Halifax…
Added 27 mins ago
TC
Finance Manager
The Crump Group, Inc.
Mississauga, ON
- $100,000 to $120,000 CAD / year
- Full-time
The Crump Group is hiring a proactive, systems-savvy Finance Manager to lead finance partnership with our Sales and Marketing teams and play a key role in company-wide FP&A. You will be the…
Added 27 mins ago
IC
Recovery Program Coordinator - RFT - DPR-01 (40 hours)
Island Crisis Care Society
Nanaimo, BC
- $30.95 to $35.52 CAD / hour
- Full-time
Under the direction of the Program Manager coordinates communication and daily program activities to create a safe, structured, and predictable therapeutic environment. Ensures that…
Added 27 mins ago
E
Land Development Project Engineer / Designer
EXP
Calgary, AB
- Full-time
…into the future. This is a full-time position reporting to the Manager, Land Development…
Added 27 mins ago
Sr Analyst, Systems Management
University of Guelph
Guelph, ON
…and development focus, and is committed to its Core Values: Service Culture, Integrity, Individual Leadership, Teamwork, Agility, and…
Added 27 mins ago
CA-Manager
Apple
Quebec, QC
As a Manager at an Apple Store, you lead, coach, and develop a team who delivers exceptional customer experiences. You prioritize actively participating in customer interactions with team…
Added 27 mins ago
LT
Personal Training Leader
Life Time Inc.
Ajax, ON
- Full-time
…drive their individual businesses, and will assist the General Manager in ensuring the department meets it overall financial…
Added 27 mins ago
Manager, Corporate Services
The Government of Nova Scotia
Halifax, NS
As a member of the Corporate and Strategic Services (CSS) Division, the Manager, Corporate Services is responsible for a portfolio of corporate programs and services that support the…
Added 27 mins ago
Business Development Manager, Advanced Integrity Division
ROSEN-Group
Calgary, AB
The Regional Business Development Manager serves as the region’s strategic customer and market insight lead. The role ensures that strategic decisions, portfolio direction, and priorities…
Added 30 mins ago
PC
Manager, Learning & Development
Provincial Credit Union
Charlottetown, PE
- Full-time
We’re looking for a Manager, Learning & Development to lead and strengthen how our people learn, grow and develop. This is an opportunity to shape learning across the organization, build…
Added 42 mins ago
FB
Operations Manager, Virtual Services
Farm Business Consultants
London, ON
- Other
The Operations Manager, Virtual Services leads the Company's virtual service delivery model. The role oversees the people, processes, and tools that power virtual service across all…
Added 42 mins ago
FB
Operations Manager, Virtual Services
Farm Business Consultants
Calgary, AB
- Other
The Operations Manager, Virtual Services leads the Company's virtual service delivery model. The role oversees the people, processes, and tools that power virtual service across all…
Added 42 mins ago
LO
ERP System and Data Integrity Officer
Library of Parliament / Bibliothèque du Parlement
Ottawa, ON
- Full-time
Reporting to the Manager, Employee Services, the ERP Systems and Data Integrity Officer is responsible for maintaining the accuracy, integrity, and reliability of HR information within the…
Added 42 mins ago
UH
Clinical Study and Regulatory Assistant
University Health Network
Toronto, ON
- Contract
Bachelors degree in a health or science-related field or equivalent, preferred
Added 42 mins ago
TT
Service Coordinator
Trojan Technologies
London, ON
- Full-time
Reporting to the Regional Field Service Manager, the Service Coordinator is responsible for providing technical support via phone or email to internal OpCo functions (engineers,…
Added 42 mins ago
RB
Relationship Manager, Business Markets
Royal Bank of Canada
Montreal, QC
- Full-time
Completion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar field
Added 42 mins ago
P
Administrative Assistant
PwC
London, ON · Montreal, QC
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…

Trojan Technologies

Service Coordinator

London, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 1 – 3 years of industry experience or customer service experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Imagine yourself…

Doing meaningful work that makes an everyday impact on the world around you.
Thriving in a supportive team environment that inspires you to strive for excellence.
Collaborating with a vibrant, inclusive, global team.

At Trojan Technologies, you have the power to make it possible.

Trojan Technologies, a Veralto company, plays a vital role in making the various stages of the water treatment process more effective and efficient. Our products and services have applications across municipal wastewater, drinking water, environmental contaminant treatment, and residential water treatment, along with ultra-purification of water used in food and beverage manufacturing, pharmaceutical processing and semiconductor applications.

When you join the Trojan Technologies team and the broader Veralto network, you become part of a unique culture where purpose meets possibility: where the work we do makes an everyday impact on the world’s vital water resources, and where you’ll have the power to deepen your skillset, own your ambition, and fuel your career growth.

Take a moment to watch our video: The Power to Make Things Possible (https://vimeo.com/burnsmarketing/review/823050239/c5d19b300c)

We offer:

Professional onboarding and training options

Powerful team looking forward to working with you

Career coaching and development opportunities

Health benefits

Reporting to the Regional Field Service Manager, the Service Coordinator is responsible for providing technical support via phone or email to internal OpCo functions (engineers, technicians, and product support personnel) by diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Repairs and/or updates products at the office site (not field). Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. Highest level of problem escalation. May be responsible for developing and conducting technical training for product lines. Normally degreed engineers or scientists. May be referred to as "bench technicians".

This position is part of the Trojan - Field Technical Service - 5014.Trojan Service Logistics located in London, Ontario, Canada and will be Hybird. At Trojan Technologies we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Trojan Technologies can provide.

In this role, a typical day will look like:

Cultivate key customer relations to interpret their needs and requirements
Ensure scope of work, parts, tools and resources are arranged for field technicians to enable a successful customer experience
Bring unique solutions to internal stakeholders, as needed, to meet customer requirements and drive product improvements
Complete service administrative tasks, order entry and provide feedback to customers and technicians in a timely manner
Manage all Field Technician’s schedules to ensure alignment with technician territory, skillset and customer needs
Coordinate with customers to ensure they are informed about needed parts and field service technician’s schedule
Drive continuous improvement for technical documents and field related processes
Meet aggressive objectives with prioritization skills and ability to recognize/escalate issues appropriately

The essential requirements of the job include:

Post secondary education in relevant field
1 – 3 years of industry experience or customer service experience
Experience working with cross functional teams – Engineering, Sales and Manufacturing
Operations to help resolve site specific difficulties

This is a coordination role where emphasis will be on developing understanding of our water quality products and working closely with our customers. This role will support customers in the form of scheduling and providing the service documentation needed to field technicians. Continuous status communication to customers and field technicians during each stage of the installation projects.

As a Service Coordinator at Trojan Technologies, you will work closely with a Project Manager to help our customers meet their water quality objectives. This includes customer guidance through the installation and commissioning activities until our provided solution has started and working as intended.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

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More about this job

Responsibilities

The Service Coordinator manages field technician schedules and ensures all necessary resources and documentation are prepared for customer service requests. They act as a primary point of contact for technical support and maintain strong customer relations throughout the installation and commissioning process.

Requirements

Candidates must have post-secondary education in a relevant field and 1 to 3 years of industry or customer service experience. Proficiency in working with cross-functional teams such as engineering, sales, and manufacturing is required.

Skills

Technical support
Customer relations
Scheduling
Troubleshooting
Service administration
Order entry
Cross-functional collaboration
Project coordination
Documentation
Communication
Problem solving
Prioritization
Water treatment systems
Field service coordination

Benefits

Health benefits
Professional onboarding
Training options
Career coaching
Development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Water treatment
Field service
Technical support
Customer service
Logistics
Project management
Troubleshooting
Electro-mechanical equipment
Software support
Scheduling
Continuous improvement
Cross-functional teams
Installation
Commissioning
Administrative tasks
Order entry
Documentation
Engineering
Manufacturing operations

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