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Added 9 mins ago
HH
Licensed Trade Technician
Halton Healthcare
Halton Hills, ON
- Full-time
Conduct preventive maintenance and repairs on wheeled equipment including beds, stretchers and wheelchairs
Added 23 mins ago
P
Licensed Diesel Truck Technician/Mechanic I
Penske
Cambridge, ON
- Full-time
We have industry leading trucks, technology, tools, and experts in the vehicle maintenance industry committed to helping you develop your career with OEM training. If you are Dynamic,…
Added 23 mins ago
Production Technician
Phantom Screens
Abbotsford, BC
Production Technician: Help Build the Screens That Disappear
Added 23 mins ago
Compounding Pharmacy Assistant
Neighbourly Pharmacy
Burnaby, BC
Prepare non-sterile compounded medications under the supervision of a pharmacist or regulated pharmacy technician, following established formulas, procedures, and quality standards.
Added 23 mins ago
SD
Regulated Pharmacy Technician, Hourly Full Time Day
Shoppers Drug Mart
Guelph, ON
- Full-time
…in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely,…
Added 23 mins ago
PE
Senior Maintenance Technician
Penta Equipment Inc.
Glencoe, ON
- Full-time
We're looking for an experienced Maintenance Technician who sees maintenance as more than simply fixing equipment when it breaks.
Added 23 mins ago
JI
Fire Alarm Technician
J.D. Irving, Limited
Moncton, NB
- Full-time
Chandler –Alarm and Communications is seeking a Fire Alarm Technician who is responsible for installation projects, inspections, maintenance and troubleshooting of fire alarms systems.
Added 23 mins ago
SM
HVAC Technician
Simcoe Muskoka Catholic District School Board
Barrie, ON
- Full-time
Join a skilled and award winning team focused on excellence in facility maintenance and service. We have a culture of continuous improvement, inclusion, and helping our people succeed.…
Added 38 mins ago
CN
Maintenance Technician - Horizon Oilsands
Canadian Natural
Fort McMurray, AB
- Full-time
Make your mark while you grow your career! As the first line of support, Maintenance Technicians are an integral member of Canadian Natural’s Maintenance team. You will directly support…
Added 38 mins ago
Electronics Technologist
SKYTRAC
Kelowna, BC
Reporting to the Manufacturing/Maintenance Supervisor, this role plays a key role in the manufacturing and maintenance of high-quality products, participating in the assembly and testing of…
Added 38 mins ago
SR
Small Engine Mechanic
Sunbelt Rentals, Inc.
Halifax, NS
- Full-time
This Technician role performs preventive maintenance and makes repairs on equipment in the safest, most effective way possible to avoid downtime. Our fleet varies by location but primarily…
Added 53 mins ago
IG
Radio Installer
Insight Global
Orillia, ON
- Full-time
We are seeking a hands-on Radio Installer / Decommissioning Technician to support the installation, programming, maintenance, and removal of two-way radio communication systems. The…
Added 53 mins ago
RU
Specialist, Automation Systems
Ricoh USA, Inc.
ON · Ontario, Canada
- Part-time
The SA Digital Automation Technician works within a designated Service Advantage Partner location as a resident on-site Service Technician. Services and repairs a variety of Partner sold…
Added 53 mins ago
IT Service Technician
University of Guelph
Chatham-Kent, ON · Ridgetown, ON
This position is covered by the Collective Agreement with the Ontario Secondary School Teachers' Federation District 35 - Technician/Administrative/Research/Agricultural
Added 53 mins ago
A
Facilities Maintenance - Future Opportunity
ATCO
ON · ON, Canada
- Full-time
ATCO Structures & Logistics is looking to hire a Maintenance Technician to join our team for a future opportunity at a remote camp in Ontario. The Maintenance Technician is responsible for…
Added 53 mins ago
MI
Robot Technician
Magna International
Guelph, ON
- Full-time
- Perform routine maintenance such as cleaning, lubricating, and inspecting.
Added 53 mins ago
Electronic Technician (I - III)
Halliburton
AB · Mount Pearl, AB
Under general supervision, performs preventive/predictive maintenance, diagnostics, and repairing a variety of electronic and/or electrical equipment relative to their assigned location.…
Added 1 hour ago
TT
Service Coordinator
Trojan Technologies
London, ON
- Full-time
…the office site (not field). Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. Highest level of problem escalation. May be responsible…
Added 1 hour ago
C
Intermediate Audio Technician - TV (French Services) (On Site)
CBC/Radio-Canada
Montreal, QC
- Full-time
…equipment to meet production needs. You also carry out TV Audio Technician…
Added 1 hour ago
FC
Lead Global Veh Tech
FedEx Canada
Mirabel, QC
- Full-time
Provides technical leadership in the safe and efficient performance of vehicle fleet maintenance and ground support equipment at repair facilities. Performs vehicle fleet and ground support…
Added 1 hour ago
SP
Maintenance Technician
Sun Peaks Grand Hotel & Conference Centre
BC · Sun Peaks Mountain, BC
- Full-time
…hotel? Our team is currently seeking a Full-Time, Permanent Maintenance Technician to join us. The ideal candidate should have excellent written and spoken English skills and experience…
Added 1 hour ago
Maintenance Technician - Millwright
Ice River Sustainable Solutions
Shelburne, ON
Maintenance Technician (Millwright Preferred)
Added 1 hour ago
Level 3/4 Apprentice or Red Seal Certified - Hyundai Northshore
The Jim Pattison Auto Group
North Vancouver, BC
…recruits; if you are looking to become a successful Certified Technician, this opportunity is for…
Added 1 hour ago
VD
Junior Door Technician
Ventri Door Technologies
Hamilton, ON · Stoney Creek, Ontario
- Full-time
We are currently looking for a Junior Overhead Door Technician to join our growing Service Team based out of our Stoney Creek branch. This is a field-based role where you'll work on…
Added 1 hour ago
KR
Information Technology Manager
KeepRite Refrigeration
Brantford, ON
- Full-time
Maintenance of software packages, Jobscope, Kronos, and TL Ashford, ACOM

Trojan Technologies

Service Coordinator

London, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 1 – 3 years of industry experience or customer service experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Imagine yourself…

Doing meaningful work that makes an everyday impact on the world around you.
Thriving in a supportive team environment that inspires you to strive for excellence.
Collaborating with a vibrant, inclusive, global team.

At Trojan Technologies, you have the power to make it possible.

Trojan Technologies, a Veralto company, plays a vital role in making the various stages of the water treatment process more effective and efficient. Our products and services have applications across municipal wastewater, drinking water, environmental contaminant treatment, and residential water treatment, along with ultra-purification of water used in food and beverage manufacturing, pharmaceutical processing and semiconductor applications.

When you join the Trojan Technologies team and the broader Veralto network, you become part of a unique culture where purpose meets possibility: where the work we do makes an everyday impact on the world’s vital water resources, and where you’ll have the power to deepen your skillset, own your ambition, and fuel your career growth.

Take a moment to watch our video: The Power to Make Things Possible (https://vimeo.com/burnsmarketing/review/823050239/c5d19b300c)

We offer:

Professional onboarding and training options

Powerful team looking forward to working with you

Career coaching and development opportunities

Health benefits

Reporting to the Regional Field Service Manager, the Service Coordinator is responsible for providing technical support via phone or email to internal OpCo functions (engineers, technicians, and product support personnel) by diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Repairs and/or updates products at the office site (not field). Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. Highest level of problem escalation. May be responsible for developing and conducting technical training for product lines. Normally degreed engineers or scientists. May be referred to as "bench technicians".

This position is part of the Trojan - Field Technical Service - 5014.Trojan Service Logistics located in London, Ontario, Canada and will be Hybird. At Trojan Technologies we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Trojan Technologies can provide.

In this role, a typical day will look like:

Cultivate key customer relations to interpret their needs and requirements
Ensure scope of work, parts, tools and resources are arranged for field technicians to enable a successful customer experience
Bring unique solutions to internal stakeholders, as needed, to meet customer requirements and drive product improvements
Complete service administrative tasks, order entry and provide feedback to customers and technicians in a timely manner
Manage all Field Technician’s schedules to ensure alignment with technician territory, skillset and customer needs
Coordinate with customers to ensure they are informed about needed parts and field service technician’s schedule
Drive continuous improvement for technical documents and field related processes
Meet aggressive objectives with prioritization skills and ability to recognize/escalate issues appropriately

The essential requirements of the job include:

Post secondary education in relevant field
1 – 3 years of industry experience or customer service experience
Experience working with cross functional teams – Engineering, Sales and Manufacturing
Operations to help resolve site specific difficulties

This is a coordination role where emphasis will be on developing understanding of our water quality products and working closely with our customers. This role will support customers in the form of scheduling and providing the service documentation needed to field technicians. Continuous status communication to customers and field technicians during each stage of the installation projects.

As a Service Coordinator at Trojan Technologies, you will work closely with a Project Manager to help our customers meet their water quality objectives. This includes customer guidance through the installation and commissioning activities until our provided solution has started and working as intended.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

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More about this job

Responsibilities

The Service Coordinator manages field technician schedules and ensures all necessary resources and documentation are prepared for customer service requests. They act as a primary point of contact for technical support and maintain strong customer relations throughout the installation and commissioning process.

Requirements

Candidates must have post-secondary education in a relevant field and 1 to 3 years of industry or customer service experience. Proficiency in working with cross-functional teams such as engineering, sales, and manufacturing is required.

Skills

Technical support
Customer relations
Scheduling
Troubleshooting
Service administration
Order entry
Cross-functional collaboration
Project coordination
Documentation
Communication
Problem solving
Prioritization
Water treatment systems
Field service coordination

Benefits

Health benefits
Professional onboarding
Training options
Career coaching
Development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Water treatment
Field service
Technical support
Customer service
Logistics
Project management
Troubleshooting
Electro-mechanical equipment
Software support
Scheduling
Continuous improvement
Cross-functional teams
Installation
Commissioning
Administrative tasks
Order entry
Documentation
Engineering
Manufacturing operations

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