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Added 3 mins ago
TT
Safety Data Analyst
Trimac Transportation
Calgary, AB
- Full-time
The Safety Data Analyst partners with Safety, Operations, Business Intelligence, Information Technology, and People and Culture teams to interpret data in its operational context. By…
Added 3 mins ago
Facilities Shift Manager
Yondr Group
Toronto, ON
You are a strategic, driven and experienced Facility Shift Manager, with the skills, clarity of thought, and ambition to turn our vision into reality. You are a strong believer in the…
Added 17 mins ago
C
Safety Consultant - CSE
Civeo
AB · AB, Canada
- Full-time
Civeo Services Employees LP is recruiting for a result driven and customer service-oriented Safety Consultant. Reporting to the operations Manager, the incumbent will promote health, safety…
Added 17 mins ago
Seasonal Roads Labourer (remain open until filled)
City of Quinte West
Quinte West, ON
Internal: Manager of Outdoor Operations, Road Supervisor, City staff.
Added 17 mins ago
Maintenance Planner
Westerkirk
Calgary, AB
…aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians,…
Added 17 mins ago
Quality Assurance Manager- AMO
Westerkirk
Calgary, AB
…aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians,…
Added 17 mins ago
L
Technical and Regulatory Quality Specialist - Contract (Onsite- Toronto, ON)
LifeLabs
Toronto, ON
- $74,941 to $95,549 CAD / year
Provide medical laboratory leadership, discipline-specific technical expertise and quality management consultation to Operations and Patient Services. Support regulatory compliance,…
Added 17 mins ago
Compounding Pharmacy Assistant
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Support quality assurance activities, including equipment verification, documentation review, cleaning logs, and maintenance of required records.
Added 17 mins ago
KC
EOI - Program Administrator, GNHH
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Greater Napanee, ON · Napanee, Ontario
- Full-time
The Program Administrator is responsible for providing overall operational and administrative support in a primary care environment. They organize program support services and oversee…
Added 17 mins ago
OS
Interim Manager of Program Operations
Ontario Soil and Crop Improvement Association
Guelph, ON
- Full-time
- Temporary
The Interim Manager of Program Operations is responsible for supporting the effective operational management and delivery of agricultural and environmental programs administered by the…
Added 17 mins ago
SD
Mechanic - Journeyperson
School District 5 Southeast Kootenay
BC · East Kootenay A, BC
- Full-time
JOB SUMMARY: An employee hired to perform skilled mechanical work. Cross-trade cooperation will be expected. The employee is responsible to the Manager of Operations or designate.
Added 17 mins ago
SC
Operations Coordinator - Permanent (internal/external)
Sudbury Catholic District School Board
Sudbury, ON
- Full-time
Reporting directly to the Manager of Facility Services and Health and Safety, the Operations Coordinator works collaboratively with the Facilities Team and school administration teams to…
Added 17 mins ago
YG
Facilities Shift Manager
Yondr Group
Toronto, ON
- Full-time
You are a strategic, driven and experienced Facility Shift Manager, with the skills, clarity of thought, and ambition to turn our vision into reality. You are a strong believer in the…
Added 17 mins ago
CC
Financial Planner & Operations Manager
Cardinal Capital Management
Winnipeg, MB
- Full-time
The Financial Planner & Operations Manager plays a key role in making that happen. This person supports financial planning while owning the coordination and follow-through of client…
Added 17 mins ago
VC
Fleet Manager (Transmission)
Valard Construction
Winnipeg, MB
- Full-time
Reporting to the Manager, Fleet Assets, this position leads the Preventative Maintenance Program and oversees shop and field maintenance for the fleet supporting Transmission operations.…
Added 17 mins ago
S
4th Class Engineer, The Amazing Brentwood
SHAPE
Vancouver, BC
- Full-time
Other duties assigned by the Site Manager and/or Property Operations Manager
Added 17 mins ago
VC
Fleet Manager (Transmission)
Valard Construction
Headingley, MB
- Full-time
Reporting to the Manager, Fleet Assets, this position leads the Preventative Maintenance Program and oversees shop and field maintenance for the fleet supporting Transmission operations.…
Added 32 mins ago
FS
Sr Dispatcher
First Student
Ottawa, ON
- Full-time
Partner with the Shop Manager to coordinate preventive maintenance, breakdown response, and fleet concerns.
Added 32 mins ago
A
Store/Warehouse Manager
Acciona
ON · CAN - Eglinton Crosstown West
- Full-time
We have successfully delivered large infrastructure projects across Canada since 2001. Our leadership and expertise span the entire value chain from research and development through…
Added 32 mins ago
PV
Keyholder
Pet Valu
Canada
- Part-time
The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to…
Added 32 mins ago
T
Sr. Manager IT Operations - Network Operations, Performance & Capacity, and Automation
TD
Mississauga, ON
- Full-time
The Senior Manager leads a complex, geographically distributed operational organization and sets direction across multiple disciplines. The incumbent is accountable for translating…
Added 32 mins ago
CK
Customer Service Representative
Circle K
Summerside, PE
- Part-time
Notifies Store Manager of any equipment failure or maintenance/supply needs.
Added 47 mins ago
HG
Building Supplies Assistant Manager
Homestar Group
Quispamsis, NB
- Full-time
As our Building Supplies Assistant Manager, you'll play a key role in keeping our operations running efficiently. From leading the team and coordinating daily tasks to maintaining accurate…
Added 47 mins ago
WO
Supervisor/Charge (Point of Care Testing & Specimen Management) - Corporate Lab Admin-- Multiple Sites
William Osler Health System
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- Full-time
Oversees operations and maintenance protocols, quality assurance and quality control proficiencies, purchasing and inventory management processes
Added 47 mins ago
TC
Operational Excellence Manager
The Coca-Cola Company
Peterborough, ON · Canada - ON - Peterborough
- Full-time
Partner across operations to embed methodologies such as Kaizen and Total Productive Maintenance (TPM) into everyday practices, strengthening performance culture and standardization.

Trojan Technologies

Service Coordinator

London, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 1 – 3 years of industry experience or customer service experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Imagine yourself…

Doing meaningful work that makes an everyday impact on the world around you.
Thriving in a supportive team environment that inspires you to strive for excellence.
Collaborating with a vibrant, inclusive, global team.

At Trojan Technologies, you have the power to make it possible.

Trojan Technologies, a Veralto company, plays a vital role in making the various stages of the water treatment process more effective and efficient. Our products and services have applications across municipal wastewater, drinking water, environmental contaminant treatment, and residential water treatment, along with ultra-purification of water used in food and beverage manufacturing, pharmaceutical processing and semiconductor applications.

When you join the Trojan Technologies team and the broader Veralto network, you become part of a unique culture where purpose meets possibility: where the work we do makes an everyday impact on the world’s vital water resources, and where you’ll have the power to deepen your skillset, own your ambition, and fuel your career growth.

Take a moment to watch our video: The Power to Make Things Possible (https://vimeo.com/burnsmarketing/review/823050239/c5d19b300c)

We offer:

Professional onboarding and training options

Powerful team looking forward to working with you

Career coaching and development opportunities

Health benefits

Reporting to the Regional Field Service Manager, the Service Coordinator is responsible for providing technical support via phone or email to internal OpCo functions (engineers, technicians, and product support personnel) by diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Repairs and/or updates products at the office site (not field). Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. Highest level of problem escalation. May be responsible for developing and conducting technical training for product lines. Normally degreed engineers or scientists. May be referred to as "bench technicians".

This position is part of the Trojan - Field Technical Service - 5014.Trojan Service Logistics located in London, Ontario, Canada and will be Hybird. At Trojan Technologies we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Trojan Technologies can provide.

In this role, a typical day will look like:

Cultivate key customer relations to interpret their needs and requirements
Ensure scope of work, parts, tools and resources are arranged for field technicians to enable a successful customer experience
Bring unique solutions to internal stakeholders, as needed, to meet customer requirements and drive product improvements
Complete service administrative tasks, order entry and provide feedback to customers and technicians in a timely manner
Manage all Field Technician’s schedules to ensure alignment with technician territory, skillset and customer needs
Coordinate with customers to ensure they are informed about needed parts and field service technician’s schedule
Drive continuous improvement for technical documents and field related processes
Meet aggressive objectives with prioritization skills and ability to recognize/escalate issues appropriately

The essential requirements of the job include:

Post secondary education in relevant field
1 – 3 years of industry experience or customer service experience
Experience working with cross functional teams – Engineering, Sales and Manufacturing
Operations to help resolve site specific difficulties

This is a coordination role where emphasis will be on developing understanding of our water quality products and working closely with our customers. This role will support customers in the form of scheduling and providing the service documentation needed to field technicians. Continuous status communication to customers and field technicians during each stage of the installation projects.

As a Service Coordinator at Trojan Technologies, you will work closely with a Project Manager to help our customers meet their water quality objectives. This includes customer guidance through the installation and commissioning activities until our provided solution has started and working as intended.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

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More about this job

Responsibilities

The Service Coordinator manages field technician schedules and ensures all necessary resources and documentation are prepared for customer service requests. They act as a primary point of contact for technical support and maintain strong customer relations throughout the installation and commissioning process.

Requirements

Candidates must have post-secondary education in a relevant field and 1 to 3 years of industry or customer service experience. Proficiency in working with cross-functional teams such as engineering, sales, and manufacturing is required.

Skills

Technical support
Customer relations
Scheduling
Troubleshooting
Service administration
Order entry
Cross-functional collaboration
Project coordination
Documentation
Communication
Problem solving
Prioritization
Water treatment systems
Field service coordination

Benefits

Health benefits
Professional onboarding
Training options
Career coaching
Development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Water treatment
Field service
Technical support
Customer service
Logistics
Project management
Troubleshooting
Electro-mechanical equipment
Software support
Scheduling
Continuous improvement
Cross-functional teams
Installation
Commissioning
Administrative tasks
Order entry
Documentation
Engineering
Manufacturing operations

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