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Added 11 mins ago
RC
Marketing Manager, Customer Execution
Revlon Corporate
Mississauga, ON
- $95,000 to $115,000 CAD / year
…foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the…
Added 11 mins ago
Senior Electrical Engineer Power Electronics
Leonardo DRS, Inc.
NS · Bedford, Nova
Reporting to the Manager, Hardware Engineering, the Senior Hardware Engineer (Power Electronics) will contribute to the design, development, integration, and verification of…
Added 11 mins ago
Senior Manager, Product Marketing
Toast
Canada
We’re looking for a Senior Manager, Product Marketing to translate product capabilities, customer insights, and market opportunities into differentiated positioning, compelling messaging,…
Added 11 mins ago
SA
Manager, Customer Success
Schema App
Remote, Canada
- $120,000 to $130,000 CAD / year
- Full-time
- Remote
We are hiring a Manager, Customer Success to lead and develop a high-performing Customer Success team that helps Enterprise customers realize measurable value, build strategic partnerships,…
Added 11 mins ago
WT
Senior Manager, Indirect Tax
Wealthsimple Technologies
Remote, Canada
- $152,000 to $190,000 CAD / year
- Full-time
- Remote
Manage multi-jurisdictional tax registrations and nexus monitoring, adapting to fast expansions into new product lines and geographic markets
Added 11 mins ago
EA
Software Engineer III -Software Engineer III - Temporary Full Time
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Vancouver, BC
- Full-time
Reporting to the Engineering Manager, we are seeking an experienced .NET Software Engineer with a strong DevOps background to join our Quality Verification and Standards (QVS) team. In this…
Added 25 mins ago
ASSISTANT MANAGER
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Added 25 mins ago
Administrative / Customer Service Representative
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Added 25 mins ago
Member of Technical Staff (Migrations)
Cockroach Labs
Toronto, ON
You'll report to Eric Alton, who leads the Migrations and Observability teams, and work closely with other engineers, SREs, and our product and design teams.
Added 25 mins ago
Quality Assurance Manager- AMO
Westerkirk
Calgary, AB
The Quality Assurance Manager- AMO, is directly accountable for:
Added 25 mins ago
Sr. Technical Account Manager
Dayforce
Canada
As a member of the Dayforce organization, known for its fast-growing SaaS product, the Senior Technical Account Manager (Sr. TAM) will provide premium account management services to…
Added 25 mins ago
Manager, Data Science
Questrade Financial Group
Toronto, ON
The Manager, Data Science leads the vision and technical execution of data science and marketing science across Marketing and Product at Questrade. Operating as a hands-on technical leader,…
Added 25 mins ago
Senior Manager, Analytics & Insights
Questrade Financial Group
Toronto, ON
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Added 25 mins ago
JUNIOR ASSISTANT MANAGER
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Added 25 mins ago
Senior Manager, Analytics Engineering
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Toronto, ON
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Added 25 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Vaudreuil-Dorion, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 25 mins ago
ASSISTANT MANAGER
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With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 25 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 25 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
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Calgary, AB
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 25 mins ago
W
(CAN) Directs Store Delivery Associate pt
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- Part-time
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Added 25 mins ago
S
Quality Inspector
Soluroc
Sudbury, ON · Lively, Ontario
- Full-time
Exercise stop-work authority on quality grounds when product or process does not meet requirements, and escalate to the General Manager.
Added 25 mins ago
A
Specialist, Accounts Payable, Accounts Receivable & Billing
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- Full-time
…innovators bridge the gap between academic research and commercial product development. We are driven, compassionate, and laser focused on making a dramatic positive impact with everything…
Added 25 mins ago
JI
Corporate Sustainability Manager
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- Full-time
Coordinate customer sustainability reporting, surveys, and product/packaging requirements.
Added 25 mins ago
CF
Inside Sales Representative
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- Full-time
An Inside Sales Representative (internal title: Regional Sales Manager) supports business development by proactively engaging advisors, executing marketing and sales initiatives, and…
Added 25 mins ago
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Operations Coordinator - Permanent (internal/external)
Sudbury Catholic District School Board
Sudbury, ON
- Full-time
Reporting directly to the Manager of Facility Services and Health and Safety, the Operations Coordinator works collaboratively with the Facilities Team and school administration teams to…

Trojan Technologies

Service Coordinator

London, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 1 – 3 years of industry experience or customer service experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Imagine yourself…

Doing meaningful work that makes an everyday impact on the world around you.
Thriving in a supportive team environment that inspires you to strive for excellence.
Collaborating with a vibrant, inclusive, global team.

At Trojan Technologies, you have the power to make it possible.

Trojan Technologies, a Veralto company, plays a vital role in making the various stages of the water treatment process more effective and efficient. Our products and services have applications across municipal wastewater, drinking water, environmental contaminant treatment, and residential water treatment, along with ultra-purification of water used in food and beverage manufacturing, pharmaceutical processing and semiconductor applications.

When you join the Trojan Technologies team and the broader Veralto network, you become part of a unique culture where purpose meets possibility: where the work we do makes an everyday impact on the world’s vital water resources, and where you’ll have the power to deepen your skillset, own your ambition, and fuel your career growth.

Take a moment to watch our video: The Power to Make Things Possible (https://vimeo.com/burnsmarketing/review/823050239/c5d19b300c)

We offer:

Professional onboarding and training options

Powerful team looking forward to working with you

Career coaching and development opportunities

Health benefits

Reporting to the Regional Field Service Manager, the Service Coordinator is responsible for providing technical support via phone or email to internal OpCo functions (engineers, technicians, and product support personnel) by diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Repairs and/or updates products at the office site (not field). Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. Highest level of problem escalation. May be responsible for developing and conducting technical training for product lines. Normally degreed engineers or scientists. May be referred to as "bench technicians".

This position is part of the Trojan - Field Technical Service - 5014.Trojan Service Logistics located in London, Ontario, Canada and will be Hybird. At Trojan Technologies we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Trojan Technologies can provide.

In this role, a typical day will look like:

Cultivate key customer relations to interpret their needs and requirements
Ensure scope of work, parts, tools and resources are arranged for field technicians to enable a successful customer experience
Bring unique solutions to internal stakeholders, as needed, to meet customer requirements and drive product improvements
Complete service administrative tasks, order entry and provide feedback to customers and technicians in a timely manner
Manage all Field Technician’s schedules to ensure alignment with technician territory, skillset and customer needs
Coordinate with customers to ensure they are informed about needed parts and field service technician’s schedule
Drive continuous improvement for technical documents and field related processes
Meet aggressive objectives with prioritization skills and ability to recognize/escalate issues appropriately

The essential requirements of the job include:

Post secondary education in relevant field
1 – 3 years of industry experience or customer service experience
Experience working with cross functional teams – Engineering, Sales and Manufacturing
Operations to help resolve site specific difficulties

This is a coordination role where emphasis will be on developing understanding of our water quality products and working closely with our customers. This role will support customers in the form of scheduling and providing the service documentation needed to field technicians. Continuous status communication to customers and field technicians during each stage of the installation projects.

As a Service Coordinator at Trojan Technologies, you will work closely with a Project Manager to help our customers meet their water quality objectives. This includes customer guidance through the installation and commissioning activities until our provided solution has started and working as intended.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

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More about this job

Responsibilities

The Service Coordinator manages field technician schedules and ensures all necessary resources and documentation are prepared for customer service requests. They act as a primary point of contact for technical support and maintain strong customer relations throughout the installation and commissioning process.

Requirements

Candidates must have post-secondary education in a relevant field and 1 to 3 years of industry or customer service experience. Proficiency in working with cross-functional teams such as engineering, sales, and manufacturing is required.

Skills

Technical support
Customer relations
Scheduling
Troubleshooting
Service administration
Order entry
Cross-functional collaboration
Project coordination
Documentation
Communication
Problem solving
Prioritization
Water treatment systems
Field service coordination

Benefits

Health benefits
Professional onboarding
Training options
Career coaching
Development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Water treatment
Field service
Technical support
Customer service
Logistics
Project management
Troubleshooting
Electro-mechanical equipment
Software support
Scheduling
Continuous improvement
Cross-functional teams
Installation
Commissioning
Administrative tasks
Order entry
Documentation
Engineering
Manufacturing operations

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