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Added 10 mins ago
SE
Manager, Digital Product
Samsung Electronics
Mississauga, ON
- Full-time
We are seeking a creative and talented Digital Product Manager with Mobile App & UX/UI design experience who will work across multiple teams to design, plan, implement, & continuously…
Added 10 mins ago
A
Store/Warehouse Manager
Acciona
ON · CAN - Eglinton Crosstown West
- Full-time
…Commercial, Document Control, subcontractors, suppliers, and site teams, the Store/Warehouse Manager will ensure the warehouse function supports project schedule, quality, cost, safety, and…
Added 10 mins ago
T
Sr. Manager IT Operations - Network Operations, Performance & Capacity, and Automation
TD
Mississauga, ON
- Full-time
The Senior Manager leads a complex, geographically distributed operational organization and sets direction across multiple disciplines. The incumbent is accountable for translating…
Added 25 mins ago
HG
Building Supplies Assistant Manager
Homestar Group
Quispamsis, NB
- Full-time
As our Building Supplies Assistant Manager, you'll play a key role in keeping our operations running efficiently. From leading the team and coordinating daily tasks to maintaining accurate…
Added 25 mins ago
CO
Director of Shelters and Housing
Christie Ossington Neighbourhood Centre
Toronto, ON
- Full-time
Work in partnership with the Director of Operations regarding facilities, site infrastructure, and operational needs
Added 25 mins ago
MG
Manager Project Management Office
Maxxit Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The PMO Manager oversees Project Managers and Project Coordinators while acting as a senior escalation point for complex projects, operational issues, client concerns, and cross-functional…
Added 25 mins ago
FB
Document Controller
Forbes Bros. Group of Companies
AB · Edmonton, AB
- Full-time
Work arrangement: Office-based, hybrid and project/site-based work as assigned, supporting corporate functions, Major Projects and recurring revenue operations.
Added 25 mins ago
PE
Human Resources Generalist
PEGASUS EVO-LUTION INC.
Mississauga, ON
- Full-time
As the first dedicated HR Generalist, you will own the day-to-day HR operations. You will transition us from having no formal HR presence to a structured, supportive and compliant…
Added 25 mins ago
BU
Administrative Assistant, Faculty of Social Sciences
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Reporting to the Faculty Service Manager, the Administrative Assistant provides frontline service and comprehensive administrative support to faculty leadership, staff, and students. The…
Added 25 mins ago
E
Land Development Project Engineer / Designer
EXP
Calgary, AB
- Full-time
…into the future. This is a full-time position reporting to the Manager, Land Development…
Added 25 mins ago
Team Lead - Toronto Centre District, ON
Scotiabank
Toronto, ON
…coaches their team to do the same. The Team Lead is a direct manager, player coach and the centre of SB expertise for their assigned territory and has shared accountabilities with Branch…
Added 25 mins ago
Manager, Global Banking and Markets Data Platform Governance
Scotiabank
Toronto, ON
Lead the day-to-day operations of the GBM Data Platform (GBM DP) Intake and Governance processes, including management of streaming architecture access requirements and coordination with…
Added 25 mins ago
Housekeeping and Laundry Aide
Winnipeg Regional Health Authority
Winnipeg, MB
…and operates under the supervision of the Support Services…
Added 25 mins ago
Construction Manager (YNSE)
Aecon
Toronto, ON · North York, ON
The Construction Manager will be the key individual on Site and will lead and define the interface of multiple activities on its work area.
Added 25 mins ago
Document Controller
Forbes Bros. Group of Companies
AB
Work arrangement: Office-based, hybrid and project/site-based work as assigned, supporting corporate functions, Major Projects and recurring revenue operations.
Added 40 mins ago
LO
ERP System and Data Integrity Officer
Library of Parliament / Bibliothèque du Parlement
Ottawa, ON
- Full-time
Reporting to the Manager, Employee Services, the ERP Systems and Data Integrity Officer is responsible for maintaining the accuracy, integrity, and reliability of HR information within the…
Added 40 mins ago
AT
Dozer Operator
Arrow Transportation Systems Inc.
Princeton, BC · BC
- Temporary
The Dozer Operator will perform heavy-duty tasks on a mine site, including excavation, earthworks, and site preparation. The Dozer Operator will work in rough, uneven terrain while being…
Added 40 mins ago
AT
Fuel Transloader
Arrow Transportation Systems Inc.
Fort Saskatchewan, AB
- Full-time
In Business since 1919 and still growing, Arrow is a leader in bulk commodity hauling, reload operations, freight management, logistics, consulting, and technology with operations…
Added 40 mins ago
WO
Supervisor/Charge (Point of Care Testing & Specimen Management) - Corporate Lab Admin-- Multiple Sites
William Osler Health System
Brampton, ON
- Full-time
Provides update on POCT activity to the Clinical Managers at each area and Specimen Management activity to the Lab Operations Manager.
Added 40 mins ago
TT
Service Coordinator
Trojan Technologies
London, ON
- Full-time
Reporting to the Regional Field Service Manager, the Service Coordinator is responsible for providing technical support via phone or email to internal OpCo functions (engineers,…
Added 40 mins ago
TH
Pro Sales Associate: Full Time - Chinook
The Home Depot
Canada
- Full-time
Delivers sales presentations to potential customers outside of store (e.g., work site visits, meetings) only at the discretion of the Supervisor.
Added 40 mins ago
RB
Relationship Manager, Business Markets
Royal Bank of Canada
Montreal, QC
- Full-time
Be on your client’s path, visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permitted
Added 55 mins ago
TT
Operations Engineering Intern - Summer 2027
TTM Technologies
Toronto, ON
- Full-time
Mentor: Director of Operations & Sr Inside Sales Manager
Added 55 mins ago
CO
Director of Shelters and Housing
Christie Ossington Neighbourhood Centre
Toronto, ON
- Full-time
Work in partnership with the Director of Operations regarding facilities, site infrastructure, and operational needs
Added 55 mins ago
G
Manager, Global Benefits
Geotab
Toronto, ON
- Full-time
…options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages…

Trojan Technologies

Service Coordinator

London, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 1 – 3 years of industry experience or customer service experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Imagine yourself…

Doing meaningful work that makes an everyday impact on the world around you.
Thriving in a supportive team environment that inspires you to strive for excellence.
Collaborating with a vibrant, inclusive, global team.

At Trojan Technologies, you have the power to make it possible.

Trojan Technologies, a Veralto company, plays a vital role in making the various stages of the water treatment process more effective and efficient. Our products and services have applications across municipal wastewater, drinking water, environmental contaminant treatment, and residential water treatment, along with ultra-purification of water used in food and beverage manufacturing, pharmaceutical processing and semiconductor applications.

When you join the Trojan Technologies team and the broader Veralto network, you become part of a unique culture where purpose meets possibility: where the work we do makes an everyday impact on the world’s vital water resources, and where you’ll have the power to deepen your skillset, own your ambition, and fuel your career growth.

Take a moment to watch our video: The Power to Make Things Possible (https://vimeo.com/burnsmarketing/review/823050239/c5d19b300c)

We offer:

Professional onboarding and training options

Powerful team looking forward to working with you

Career coaching and development opportunities

Health benefits

Reporting to the Regional Field Service Manager, the Service Coordinator is responsible for providing technical support via phone or email to internal OpCo functions (engineers, technicians, and product support personnel) by diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Repairs and/or updates products at the office site (not field). Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. Highest level of problem escalation. May be responsible for developing and conducting technical training for product lines. Normally degreed engineers or scientists. May be referred to as "bench technicians".

This position is part of the Trojan - Field Technical Service - 5014.Trojan Service Logistics located in London, Ontario, Canada and will be Hybird. At Trojan Technologies we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Trojan Technologies can provide.

In this role, a typical day will look like:

Cultivate key customer relations to interpret their needs and requirements
Ensure scope of work, parts, tools and resources are arranged for field technicians to enable a successful customer experience
Bring unique solutions to internal stakeholders, as needed, to meet customer requirements and drive product improvements
Complete service administrative tasks, order entry and provide feedback to customers and technicians in a timely manner
Manage all Field Technician’s schedules to ensure alignment with technician territory, skillset and customer needs
Coordinate with customers to ensure they are informed about needed parts and field service technician’s schedule
Drive continuous improvement for technical documents and field related processes
Meet aggressive objectives with prioritization skills and ability to recognize/escalate issues appropriately

The essential requirements of the job include:

Post secondary education in relevant field
1 – 3 years of industry experience or customer service experience
Experience working with cross functional teams – Engineering, Sales and Manufacturing
Operations to help resolve site specific difficulties

This is a coordination role where emphasis will be on developing understanding of our water quality products and working closely with our customers. This role will support customers in the form of scheduling and providing the service documentation needed to field technicians. Continuous status communication to customers and field technicians during each stage of the installation projects.

As a Service Coordinator at Trojan Technologies, you will work closely with a Project Manager to help our customers meet their water quality objectives. This includes customer guidance through the installation and commissioning activities until our provided solution has started and working as intended.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

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More about this job

Responsibilities

The Service Coordinator manages field technician schedules and ensures all necessary resources and documentation are prepared for customer service requests. They act as a primary point of contact for technical support and maintain strong customer relations throughout the installation and commissioning process.

Requirements

Candidates must have post-secondary education in a relevant field and 1 to 3 years of industry or customer service experience. Proficiency in working with cross-functional teams such as engineering, sales, and manufacturing is required.

Skills

Technical support
Customer relations
Scheduling
Troubleshooting
Service administration
Order entry
Cross-functional collaboration
Project coordination
Documentation
Communication
Problem solving
Prioritization
Water treatment systems
Field service coordination

Benefits

Health benefits
Professional onboarding
Training options
Career coaching
Development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Water treatment
Field service
Technical support
Customer service
Logistics
Project management
Troubleshooting
Electro-mechanical equipment
Software support
Scheduling
Continuous improvement
Cross-functional teams
Installation
Commissioning
Administrative tasks
Order entry
Documentation
Engineering
Manufacturing operations

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