SERVICE COORDINATOR
- Dartmouth, NS, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Location: Dartmouth, Nova ScotiaType: In the OfficeWe are hiring a Service Coordinator to join our Dartmouth, NS team. The successful candidate will assist the Fire Protection Manager in all administrative tasks associated with the day-to-day operation of the branch, with a focus on schedule coordination for field staff.Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.Troy is a 2025 and 2026 winner of the Canada's Best Managed Companies program!Nature & Scope
- Coordinating with accuracy and efficiency the schedules of our field technicians to complete, inspections, repairs, and renovations.
- Processing and tracking work orders and associated invoices
- Processing and tracking local purchases, and ensuring associated documentation are forwarded to the appropriate personnel.
- Responsible for keeping branch records for expenses and updating them accordingly.
- Review all employee information for personnel and ensure accurate and timely reports are forwarded to Head Office.
- Strive to maintain the highest level of customer satisfaction.
- Process all documents with accuracy and efficiency.
- Other administrative duties as required.
- Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
- Strong organizational skills and ability to multi-task in a fast-paced environment.
- Coordination/Scheduling experience an asset
- 2-year diploma in business/office administration or equivalent work experience preferred.
- 3+ years of experience preferred
More about this job
Responsibilities
Coordinate field technicians’ schedules for inspections, repairs, and renovations, and process and track work orders, invoices, and local purchases. Maintain branch expense and personnel records, submit accurate reports to Head Office, and provide administrative support while promoting customer satisfaction.
Requirements
Candidates should have strong organizational and multitasking skills, excellent knowledge of Microsoft Office, and a high level of computer proficiency. Scheduling experience is an asset; a two-year business or office administration diploma or equivalent experience is preferred, along with three or more years of experience.
Skills
- Scheduling Coordination
- Organization
- Multitasking
- Microsoft Office
- Computer Proficiency
- Work Order Processing
- Invoice Tracking
- Recordkeeping
- Administrative Support
- Customer Satisfaction
- Document Processing
- Accuracy
- Efficiency
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Construction
- Security & Safety
- Customer Service & Support
Keywords
- Fire Protection
- Fire Alarm Systems
- Fire Suppression Systems
- Security Systems
- Nurse Call Systems
- Communications Systems
- Field Technician Scheduling
- Inspections
- Repairs
- Renovations
- Work Orders
- Invoice Processing
- Local Purchases
- Expense Records
- Personnel Records
- Head Office Reporting
- Microsoft Office Suite
- Business Administration
- Office Administration
- Customer Satisfaction
- Administrative Support