SERVICE COORDINATOR
- Calgary, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Location: Calgary, AlbertaType: In the OfficeTroy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 and 2026 winner of the Canada's Best Managed program!Our Calgary, AB branch is looking for an enthusiastic Service Coordinator/Scheduler to join their team! The successful candidate will assist with all administrative tasks associated with the day-to-day operation of the branch.Nature & Scope
- Coordination of inspections, repairs, and renovations while ensuring accuracy and efficiency in schedules of field staff will be the main focus.
- Processing and tracking work orders and associated invoices
- Processing and tracking local purchases, and ensuring associated documentation are forwarded to the appropriate personnel
- Responsible for keeping branch records for expenses and updating them accordingly
- Review all employee information for personnel and ensure accurate and timely reports are forwarded to Head Office
- Strive to maintain the highest level of customer satisfaction
- Process all documents with accuracy and efficiency
- Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
- Strong organizational skills and ability to multi-task in a fast-paced environment.
- Coordination/Scheduling experience an asset
- 2 year diploma in business/office administration or equivalent work experience preferred
- 3-5 years of experience preferred
More about this job
Responsibilities
Coordinate schedules for field staff performing inspections, repairs, and renovations, and process and track work orders, invoices, and local purchases. Maintain branch expense and personnel records, forward accurate reports and documentation to Head Office, and support high levels of customer satisfaction through efficient administrative work.
Requirements
Candidates should have strong Microsoft Office and computer skills, excellent organization, and the ability to multitask in a fast-paced environment; coordination or scheduling experience is an asset. A two-year diploma in business or office administration, or equivalent work experience, is preferred, along with 3–5 years of experience.
Skills
- Microsoft Office Suite
- Computer Proficiency
- Organization
- Multitasking
- Coordination
- Scheduling
- Work Order Processing
- Invoice Tracking
- Recordkeeping
- Document Processing
- Customer Satisfaction
- Administrative Support
Benefits
- Paid Sick Time
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Customer Service & Support
- Construction
- Security & Safety
Keywords
- Fire Alarm
- Fire Suppression
- Security Systems
- Nurse Call Systems
- Communications Systems
- Microsoft Office Suite
- Scheduling
- Coordination
- Inspections
- Repairs
- Renovations
- Field Staff
- Work Orders
- Invoice Tracking
- Local Purchases
- Expense Records
- Personnel Records
- Administrative Support
- Customer Satisfaction
- Document Processing
- Business Administration
- Office Administration