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Business Analyst – AI & Localization Workflows

Montreal, QC, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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Job details

Job type: Full-time
Closing date: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Want to join a Canadian leader? Love to work with experienced professionals? Eager to make a valued contribution with talented colleagues? Sounds like you’re ready for a job at TRSB, Canada’s number one translation provider.

TRSB is seeking a Business Analyst – AI & Localization Workflows to support our innovation initiatives in AI-powered translation and localization processes.

Your Daily Routine

Assess Innovation Proposals: Evaluate and prioritize business and operational innovation requests, ensuring they address real challenges and deliver measurable benefits.
Define Business Problems: Work closely with stakeholders to identify pain points, define problem statements, and determine the target audience for each solution.
Requirement Gathering & Documentation: Document detailed business requirements, functional specifications, and user stories to guide development teams.
Business Case Development: Conduct cost-benefit analyses and ROI projections to justify investments, ensuring all initiatives align with strategic goals and budgetary constraints.
Process Analysis & Optimization: Create detailed maps of current localization workflows, identify inefficiencies, and recommend AI-driven improvements.
Collaboration with Stakeholders: As part of the Product team, work cross-functionally with Operations, Engineering, and DevOPS teams to ensure alignment and feasibility of proposed solutions.
User Story & Acceptance Criteria Writing: Develop clear user stories and acceptance criteria to enable technical teams to deliver functional solutions.
Pilot & Rollout Support: Support the implementation, testing, and adoption of new AI-driven workflows within localization operations.
Measure Impact: Define success criteria and track key performance indicators (KPIs) to measure the effectiveness of implemented solutions.

You Will Need

Experience in Localization & AI: 3+ years of experience in the localization industry, preferably with a language service provider/translation company, working with AI translation workflows, machine translation, and TMS platforms.
Technical Understanding: Strong grasp of localization technologies, AI-driven translation solutions, and workflow automation.
Business Analysis Expertise: Proven experience in business analysis, writing functional requirements, and translating business needs into actionable solutions.
User Story Development: Ability to write clear, concise user stories and acceptance criteria for engineering teams.
Process Mapping & Optimization: Experience in process improvement, workflow design, and change management.
User Journey Mapping: Experience in user journey mapping, identifying pain points and flagging opportunities for improvements.
Collaboration & Change Management: Strong stakeholder management skills with the ability to drive consensus, manage expectations during technical transitions, and facilitate the adoption of new workflows.
Analytical & Problem-Solving Skills: Ability to analyze complex business problems and propose structured, data-driven solutions.
Financial Acumen: Proficiency in modeling ROI and conducting cost-benefit analyses to validate the commercial viability of technical investments.

This Position May Be Ideal For You If You

Have a bachelor’s degree in business administration, information systems management, business intelligence or an equivalent;
Have experience with TMS platforms (e.g., XTM, memoQ, Phrase, Smartling, or similar);
Are familiar with AI/NLP technologies applied to localization;
Have exposure to Agile/Scrum methodologies and tools like Jira or Asana;
Are able to understand and document logic for API integrations and basic automation scripting (no coding required, but must be able to communicate requirements to Engineering);
Are proficient in English and French, both spoken and written (bilingualism is required to interact with our largely English-speaking clientele).

We value our teams and offer working conditions to match:

Competitive salary
Comprehensive group insurance
Group RRSP
Flexible work arrangements
Fitness benefit
Payment of dues to your professional order
Referral program
Public transit credit
Paid vacation on your birthday

About employer

More about this job

Responsibilities

Evaluate innovation proposals, define business problems, document requirements and user stories, and develop business cases for AI-powered localization initiatives. Map and optimize localization workflows, collaborate with Operations, Engineering, and DevOps, support pilots and rollouts, and measure outcomes using KPIs.

Requirements

Requires 3+ years of localization industry experience, preferably involving AI translation workflows, machine translation, and TMS platforms, along with business analysis, process optimization, and stakeholder management expertise. A bachelor's degree or equivalent is indicated as a qualification; familiarity with AI/NLP, Agile/Scrum, Jira or Asana, API integrations, and English and French proficiency are also sought.

Skills

Business Analysis
Localization Workflows
AI-Powered Translation
Machine Translation
Requirements Documentation
User Story Development
Process Mapping
Workflow Optimization
Stakeholder Management
Change Management
User Journey Mapping
Cost-Benefit Analysis
ROI Modeling
KPI Measurement
Agile/Scrum

Benefits

Competitive Salary
Comprehensive Group Insurance
Group RRSP
Flexible Work Arrangements
Fitness Benefit
Professional Membership Dues
Referral Program
Public Transit Credit
Paid Birthday Vacation

Visa sponsorship

Not detected in the job text

Keywords

Localization
Artificial Intelligence
Machine Translation
Natural Language Processing
XTM
memoQ
Phrase
Smartling
Business Analysis
Functional Requirements
User Stories
Acceptance Criteria
Process Mapping
Workflow Automation
User Journey Mapping
Cost-Benefit Analysis
ROI Modeling
KPIs
Agile
Scrum
Jira
Asana
API Integrations
Change Management
DevOps
English
French

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