Solution Architect / Sales Engineer
- Montreal, QC, Canada
Full-time
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Job details
- Job type
- Full-time
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- Posting language
- English
- Posted
Original job description
Work with ambitious people. Solve complex global challenges. Build solutions that move markets. TRSB is a fast-growing, tech-enabled language partner serving enterprise clients across industries and continents.
The Solution Architect is the technical backbone of the sales cycle. You'll partner directly with Account Executives and Customer Success to translate client requirements into validated OTTO solutions - owning technical discovery, solution design, proof-of-concept delivery, and integration scoping across Core, Pro, Pro+, and Enterprise tiers.
This is a high-visibility, cross-functional role sitting at the intersection of product, engineering, and revenue - ideal for someone who can speak fluently to both a CTO's integration concerns and a Head of Compliance's audit requirements in the same meeting.
What You’ll Do
The Solution Architect is the technical backbone of the sales cycle. You'll partner directly with Account Executives and Customer Success to translate client requirements into validated OTTO solutions - owning technical discovery, solution design, proof-of-concept delivery, and integration scoping across Core, Pro, Pro+, and Enterprise tiers.
This is a high-visibility, cross-functional role sitting at the intersection of product, engineering, and revenue - ideal for someone who can speak fluently to both a CTO's integration concerns and a Head of Compliance's audit requirements in the same meeting.
What You’ll Do
- Technical discovery & solution design - Lead technical deep-dives with prospects to map their content/translation/localization workflows to OTTO's four-pillar architecture, identifying the right combination of engines and tier for their use case.
- Proof-of-concept ownership - Scope, configure, and deliver POCs that demonstrate measurable outcomes (e.g., automation cost savings, turnaround time, quality uplift), working closely with clients' technical stakeholders.
- Integration scoping - Assess client tech stacks (CMS, TMS, document management, workflow tools) and define integration paths, API requirements, and implementation effort ahead of contract close.
- Sales enablement - Partner with AEs on deal strategy for technically complex opportunities; deliver product demos and technical presentations tailored to client maturity and vertical.
- Cross-functional feedback loop - Serve as the voice of the field back to Product and Engineering, surfacing recurring technical objections, integration gaps, and feature requests that shape the roadmap.
- Handoff to Customer Success - Ensure clean technical handoff post-close, documenting solution architecture decisions so implementation teams aren't rebuilding context.
- 4+ years in a Solutions Architect, Sales Engineer, or technical pre-sales role, ideally at a B2B SaaS or AI/ML company selling into regulated or enterprise markets.
- Working knowledge of NLP, machine translation, or content/document AI - you don't need to have built an MT engine, but you should be conversant in concepts like quality estimation, post-editing workflows, and LLM-based generation.
- Demonstrated ability to run a technical sales cycle end-to-end: discovery, POC, RFP response, close, handoff.
- Comfort navigating compliance-heavy conversations (data residency, security certifications, audit trails) - experience in banking, insurance, healthcare, or government verticals is a strong plus.
- Strong written and verbal communication skills; ability to flex between technical and executive audiences in the same day.
- Familiarity with API-based integrations and enterprise content/workflow tools (CMS, TMS, DMS) is a plus.
- Competitive base salary
- Comprehensive group insurance
- Group RRSP
- Hybrid remote-work option
- Sports activity reimbursement
- Referral program
- Public transit discounts
More about this job
Responsibilities
Lead technical discovery, solution design, proof-of-concept delivery, and integration scoping for enterprise prospects, partnering with Account Executives and Customer Success throughout the sales cycle. Support sales strategy and demonstrations, relay field feedback to Product and Engineering, and document technical decisions for post-sale handoff.
Requirements
Requires 4+ years in solutions architecture, sales engineering, or technical pre-sales, ideally in B2B SaaS or AI/ML serving enterprise or regulated markets. Candidates should understand NLP, machine translation, or content/document AI; be able to manage technical sales cycles end to end; and communicate effectively with technical and executive audiences.
Skills
- Technical Discovery
- Solution Design
- Proof-of-Concept Delivery
- Technical Pre-Sales
- Sales Engineering
- NLP
- Machine Translation
- Content and Document AI
- API Integrations
- Enterprise Content Workflows
- Compliance
- Data Residency
- Security Certifications
- Audit Trails
- Product Demonstrations
- Cross-Functional Collaboration
Benefits
- Group Insurance
- Group RRSP
- Hybrid Remote-Work Option
- Sports Activity Reimbursement
- Referral Program
- Public Transit Discounts
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Sales
- Engineering
- Software
- Consulting
Keywords
- OTTO
- B2B SaaS
- Artificial Intelligence
- Machine Learning
- NLP
- Machine Translation
- Content AI
- Document AI
- Quality Estimation
- Post-Editing Workflows
- LLM-Based Generation
- Technical Discovery
- Solution Architecture
- Proof Of Concept
- API Integrations
- CMS
- TMS
- Document Management Systems
- Workflow Tools
- Data Residency
- Security Certifications
- Audit Trails
- RFP Responses
- Enterprise Sales
- Translation and Localization
- Product Demonstrations
- Customer Success
- Sales Enablement