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Client Financial Services Agent
Desjardins
Montreal, QC · Caisse Desjardins du Sud-Ouest de Montréal
- Full-time
As a client financial services agent, you work closely with advisors and provide personalized support to members and clients. You help advisors deliver services and maintain business…
Added 12 mins ago
Sample Prep Technician ( Morning Shift) - Kamloops, BC
Intertek Canada
Kamloops, BC
To receive, prepare, and ship samples to conduct laboratory testing as requested by the client.
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Skills Development Advisor, APART Program
Maarut
Montreal, QC
- Contract
The client is looking for a skills development resource to
Added 12 mins ago
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Skills Development Advisor – APART Program/ Conseiller(ère) en développement des compétences – Programme APART
Maarut
Montréal-Est, QC · Montreal East, Quebec
- Contract
The client is looking for a skills development resource to
Added 12 mins ago
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Beauty Advisor - Part Time
Sephora
Sudbury, ON
- $19.2 to $22.6 CAD / hour
- Part-time
Your role at Sephora Canada: As a Beauty Advisor, you'll be the face of Sephora Canada’s welcoming every client with warmth, confidence, and a passion for all things beauty. Through…
Added 12 mins ago
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Senior Manager, Indirect Tax
ACCA Careers
Toronto, ON
- Full-time
…within a complex and dynamic regulatory framework. As a trusted advisor, you’ll identify benefit entitlements and develop customized federal and local indirect tax strategies that minimize…
Added 12 mins ago
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Manager, Indirect Tax
ACCA Careers
Toronto, ON
- Full-time
…within a complex and dynamic regulatory framework. As a trusted advisor, you’ll identify benefit entitlements and develop customized federal and local indirect tax strategies that minimize…
Added 12 mins ago
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Accountant, International Corporate Tax
ACCA Careers
Toronto, ON
- Full-time
…within a complex and dynamic regulatory framework. As a trusted advisor, you’ll develop innovative strategies that enable clients to streamline processes, maximize efficiencies and minimize…
Added 27 mins ago
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Client Technical Support Specialist - Term
Benevity
Remote, Canada
- $46,800 to $64,350 CAD / year
- Full-time
- Remote
…identifies and resolves underlying issues, proactively addressing client needs. They are committed to delivering high-quality service and are considered a trusted advisor by clients,…
Added 27 mins ago
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Client Technical Support Specialist - Term
Benevity
Remote, Canada
- Full-time
- Remote
…identifies and resolves underlying issues, proactively addressing client needs. They are committed to delivering high-quality service and are considered a trusted advisor by clients,…
Added 27 mins ago
Health & Safety Coordinator
Pomerleau
Ottawa, ON
As a Health and Safety Advisor, you’ll play a key role in promoting wellbeing, implementing safety standards, and ensuring compliance across our projects. As part of the Civil Operations…
Added 27 mins ago
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Advisor, Members' HR Services
House of Commons (Canada) / Chambre des communes (Canada)
Ottawa, ON
- Full-time
In this unique role, the Advisor provides expert guidance and responds to human resources (HR) inquiries for Members of Parliament, House Officers, and their staff. They prepare reference…
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Senior Manager, U.S. Corporate Tax
ACCA Careers
Toronto, ON
- Full-time
…within a complex and dynamic regulatory framework. As a trusted advisor, you’ll deliver innovative, strategic plans that address clients’ cross-border needs and minimize tax…
Added 42 mins ago
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Senior Advisor, Data engineering
Desjardins
Levis, QC · Montreal, QC
- Full-time
As a senior data engineering advisor, you help develop solutions for collecting, integrating, consolidating, cleaning, sorting and transparently mining data. You help develop, maintain,…
Added 42 mins ago
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Director, Talent Management & Workforce Insights
BDO
Oakville, ON · Toronto, ON
- Full-time
Build trusted relationships across the firm and serve as a strategic advisor on talent, workforce and organizational matters.
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Bilingual Senior Talent Acquisition Specialist
BDO
Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
As a trusted talent advisor, you will bring strong recruitment expertise, market intelligence and a proactive approach to sourcing, while delivering an exceptional experience for candidates…
Added 42 mins ago
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SENIOR ADVISOR, INDIGENOUS ENTREPRENEURSHIP - Across the Province of Quebec & Atlantic
BDC
Fredericton, NB · Montreal, QC
- Full-time
We are currently looking to hire a Senior Advisor, Indigenous Entrepreneurship. If selected for this role, you will be deployed in specific regions to reinforce relationships with…
Added 42 mins ago
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Bilingual Fraud Advisor Advice Centre- EN
RBC
Montreal, QC
- Full-time
You are a Bilingual Fraud Advisor within RBC Advice Centre as an RBC ambassador delivering an exceptional client experience. You champion the RBC brand and provide support to our clients as…
Added 57 mins ago
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Manager, Enterprise Risk - Internal Audit & Controls
MNP
Winnipeg, MB
- Full-time
…knowledge to assist clients in mitigating risk. As a trusted advisor, you’ll establish an effective system of internal controls that safeguard clients’ assets, improve financial reporting…
Added 1 hour ago
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Manager, Tax / Directeur(trice), Fiscalité
ACCA Careers
Bathurst, NB
- Full-time
…within a complex and dynamic regulatory framework. As a trusted advisor, you’ll design solutions for clients that meet compliance and reporting requirements, minimize risk, drive…
Added 1 hour ago
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Human Resources Business Partner
Government of New Brunswick
NB · NB, Canada
- Full-time
As a trusted advisor to leaders, the HR Business Partner works closely with assigned client groups to support organizational objectives through effective people strategies. This role…
Added 1 hour ago
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Customer Success Manager - Aviation
Adoc Talent Management
Remote, Canada
- Full-time
- Remote
Adoc Talent Management is seeking a Customer Success Manager for its client, a growing company whose mission is to help the aviation industry become more sustainable through digital…
Added 1 hour ago
CDLSI Collections Advisor - Automotive Finance - Anjou, Quebec
Scotiabank
QC · Anjou, QC
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Added 1 hour ago
Cloud Adoption Manager
Insight Enterprises, Inc.
Toronto, ON · Montreal, QC
Strong relationship-building skills with the ability to act as a trusted advisor to client stakeholders
Added 1 hour ago
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Account Manager
Summit Search Group
Calgary, AB
- Full-time
…business leaders to understand their hiring needs, develop new client relationships, and become a trusted partner to organizations across…

Tru

Account Director

Toronto, ON, Canada

Salary Range:- $100,000- $120,000 · Full-time

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Job details

Pay: Salary Range:- $100,000- $120,000
Job type: Full-time
Apply by: May 3, 2027
Experience: Professional Experience: 5 to 8 years of progressive experience in strategic account management, technology consulting, digital marketing, or enterprise agency environments.
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Title: Account Director

Work Type: Full-Time

Work Mode: Hybrid

Tru Inc. is hiring an Account Director for an immediate permanent opportunity. Candidates with strong potential but less direct senior-level experience may be considered at the Account Manager level, with scope and compensation aligned accordingly.

Position Overview:-

The Account Director owns the full client lifecycle for a $3M to $5M account portfolio, serving as an executive advisor to clients and a strategic partner to internal teams. This role leads digital growth strategies across CRM, marketing automation, commerce, analytics, and related enterprise platforms.

Location:-

This is a hybrid role with some work-from-home flexibility. Preference will be given to candidates in the Greater Toronto Area, as the role follows a three-day-per-week in-office schedule to support collaboration, workshops, and client engagement. Travel to client and partner offices is required.

Core Responsibilities:-

Portfolio Management: Own and grow 6-8 high-value client relationships, maintaining a $3M to $5M portfolio benchmark while managing budgets, contracts, invoicing, performance, satisfaction, and escalations.
Executive Advisory & Alignment: Build trusted relationships with C-suite and executive stakeholders by translating business priorities into actionable digital transformation plans.
Strategic Lifecycle Planning: Lead Quarterly Business Reviews and develop multi-year marketing and technology roadmaps aligned to measurable client outcomes.
Cross-Functional Delivery: Partner with engineering, marketing, and delivery teams to define scope, milestones, budgets, and timelines.
Commercial Growth: Collaborate with Business Development and Client Services leadership to shape proposals, expand accounts, and prioritize profitable growth opportunities.
Operational Discipline: Maintain CRM accuracy and pipeline health in HubSpot to support transparent reporting, resource forecasting, and account risk management.

Technical Platform Ecosystem:-

The Account Director should bring strong conceptual and architectural awareness of enterprise technology platforms to guide client roadmaps across these areas:

Enterprise CRM & Automation: Use Salesforce and related platforms to improve lead generation, audience data management, engagement tracking, and pipeline efficiency.
Digital Experience & Content: Advise on Adobe Experience Cloud and CMS initiatives that create consistent customer experiences across web, mobile, and digital channels.
Composable Commerce: Guide API-first and headless commerce strategies, including CommerceTools, to support flexible and scalable digital storefronts.
Data Analytics & Insights: Use analytics platforms, including Google Analytics, to track performance, build reporting models, and recommend data-backed optimizations.

What You’ll Bring:-

Professional Experience: 5 to 8 years of progressive experience in strategic account management, technology consulting, digital marketing, or enterprise agency environments.
Technical Fluency: Experience managing enterprise-scale web applications, cloud solutions, systems integrations, or digital platforms.
Executive Communication: Strong business analysis, storytelling, negotiation, and stakeholder-management skills for senior and C-suite audiences.
Client Advocacy: Ability to navigate matrixed client organizations and turn ambiguous requirements into structured delivery plans.
Solution Orientation: A results-driven mindset focused on delivering value, strengthening client relationships, and exceeding expectations.
Education: Bachelor’s degree preferred in Marketing, Information Technology, Business Administration, or a related field.

Salary Range:- $100,000- $120,000

Working at Tru:-

At Tru, we put people first. We offer competitive salaries, a 100% employer-paid benefits package, and a hybrid work arrangement. Our culture is grounded in courage, entrepreneurship, diversity, and a passion for people, supported by regular team events and live gatherings that build connection beyond day-to-day work.

Our values are:-

You Talk, We Listen
Integrity at Our Core
Quality as Standard
Delivered On Time

Join Tru and help clients make measurable progress across the digital platforms that power their growth.

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More about this job

Responsibilities

Own and grow a portfolio of 6–8 high-value client relationships, managing budgets, contracts, performance, satisfaction, and escalations. Advise executive stakeholders on digital transformation, lead business reviews and roadmaps, coordinate cross-functional delivery, support account growth, and maintain accurate CRM and pipeline reporting.

Requirements

Requires 5–8 years of progressive experience in strategic account management, technology consulting, digital marketing, or enterprise agency environments, along with experience managing enterprise-scale digital platforms or integrations. Candidates should demonstrate executive communication, business analysis, negotiation, stakeholder management, and client advocacy; a bachelor’s degree in a related field is preferred.

Skills

Strategic Account Management
Executive Communication
Digital Transformation
CRM
Marketing Automation
Commerce Strategy
Analytics
Enterprise Technology Platforms
Budget Management
Contract Management
Stakeholder Management
Business Analysis
Negotiation
Cross-Functional Collaboration
HubSpot

Benefits

Hybrid Work Arrangement
Team Events

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Adobe Experience Cloud
CommerceTools
Google Analytics
HubSpot
Enterprise CRM
Marketing Automation
Content Management Systems
Composable Commerce
Headless Commerce
API-First Strategy
Digital Experience
Systems Integration
Cloud Solutions
Enterprise Web Applications
Data Analytics
Quarterly Business Reviews
Multi-Year Roadmaps
Digital Transformation
Portfolio Management
Pipeline Management
Resource Forecasting
Account Risk Management
C-Suite Stakeholder Engagement
Business Development
Client Services
Performance Reporting

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